Oakmont Healthcare And Rehabilitation Center Of Katy

Pros

• The facility is very clean, and the staff is friendly, contributing to a welcoming environment.
• The rooms are clean, tidy, and spacious, providing comfort for residents.
• The dining area is enjoyable, featuring music and ample space for meals.
• There are engaging activities available for residents, such as bingo and visits from therapy dogs.
• The dietary services have substantially improved, addressing previous concerns.
• Many staff members demonstrate care and compassion towards the residents.
• The facility offers a variety of church denominations visiting to spend time with residents.
• There are multiple outdoor areas for residents to enjoy fresh air and relaxation.

Cons

• Communication with families is very poor at Oakmont Healthcare and Rehab Center.
• There is a lack of compassion from the administration and overall poor management.
• Getting help for residents, repairs, and maintaining cleanliness seems impossible.
• Some nursing staff are not good, leading to dangerous situations for residents.
• Medications were not administered properly, resulting in serious health issues for residents.
• Residents experienced neglect in receiving necessary assistance with daily activities like feeding.
• The facility had unpleasant odors, contributing to a negative atmosphere.

Review

Oakmont Healthcare and Rehab Center of Katy has garnered a mix of reviews from families who have entrusted their loved ones to the facility. While some aspects of the center have been positively highlighted, several critical concerns regarding communication, care quality, and management practices have also emerged.

One recurring theme in the evaluations is the cleanliness and overall environment of Oakmont. Many reviewers noted that the facility is well-maintained, with tidy and spacious rooms that contribute to a pleasant living atmosphere for residents. The dining area, which features music, adds to this positive ambiance and encourages social interaction among residents during mealtimes. Additionally, activities like bingo, visits from therapy dogs, and various church groups provide engaging opportunities for residents to connect with one another and participate in community-building events. The availability of three outdoor areas further enhances the lifestyle offered at Oakmont.

However, despite these positive traits, significant issues concerning communication between staff and families persist. Reviewers expressed frustration over inadequate follow-up on their inquiries or concerns about their loved ones’ care. Some felt that there was a distinct lack of compassion from administration, leading to feelings of disappointment when support was needed most—especially in cases involving hospice care. One reviewer shared that they were limited to just one hour per day for visitation during such an emotional time, contrasting this with other facilities that offer more flexibility and support for hospice families.

The quality of nursing staff also came under scrutiny in multiple accounts. While some staff members were described as caring and attentive, others seemed indifferent or lacking in essential competency. A particularly alarming experience was shared by a family member who described how they had to advocate for their mother-in-law's hospital transfer after Oakmont staff were reluctant to send her out despite obvious health declines. This incident underscores a troubling sentiment among reviewers who feel that the level of attention provided can be highly inconsistent.

Dietary services at Oakmont have seen marked improvements since previous management changes; however, challenges still remain regarding senior care needs overall. Though some patrons found the newly improved dietary options satisfactory compared to earlier experiences under past dietary managers, they believed that there is still much work required concerning general customer service training across all care providers within the facility. The ongoing need for better communication skills amongst staff members toward both residents and their families has been emphasized as an area requiring urgent enhancement.

Worries extend beyond everyday operations into critical health matters as well; one family recounted an especially heartbreaking episode where their grandmother faced dire consequences due to unmet medication needs while residing at Oakmont. Regrettably, this resulted in serious health downturns including strokes attributed directly to neglectful medication administration practices within the center’s nursing protocols. Such experiences paint a grim picture regarding not only procedural adherence but also caregivers' ethical obligations towards vulnerable populations receiving healthcare services—a necessity in rehabilitation contexts where frail individuals are reliant on dedicated support systems.

In summary, while Oakmont Healthcare and Rehab Center presents many favorable elements—like clean facilities with friendly interactions amongst visitors—it simultaneously faces severe challenges related primarily to communication breakdowns between caregivers and family members as well as inconsistency in care delivery standards across nursing staff levels. These factors ultimately lead to deep dissatisfaction for those seeking trustworthy environments capable of addressing complex medical needs effectively without compromising dignity or compassion during difficult times faced by patients’ families seeking assistance within institutional settings designed ostensibly for healing recovery processes through professional oversight—and advocacy when necessary—for better outcomes overall.

Restaurants

• Olive Garden (0.3 miles)
• Jimmy Changas (0.6 miles)
• Bombshells (0.8 miles)
• McDonald's (0.8 miles)
• Joy Love Burgers (0.9 miles)
• Captain Tom's Seafood & Oyster (0.9 miles)
• Luby's (1 miles)

Physicians

• Texas Dermatology (0.4 miles)
• Mann Eye Institute (1 miles)
• Southwest Asthma & Allergy Associates (1.1 miles)
• Katy Family Physicians (2.3 miles)
• Kelsey-Seybold Clinic (2.3 miles)
• Cinco Ranch | Kelsey-Seybold Clinic (2.6 miles)
• Texas ENT Specialists (2.7 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• The Alley (1.8 miles)
• Starbucks (2.3 miles)
• Starbucks (3.9 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Theaters

• Cinemark (1.9 miles)
• AMC Katy Mills 20 (4.2 miles)

Places of Worship

• Second Baptist Church, West SecondKids (2.1 miles)
• Redeemer Community Church (4.2 miles)
• Current ...A Christian Church (4.4 miles)
• Life Church (4.5 miles)

Transportation

• Uhaul (2.1 miles)
• West Houston Airport (4.5 miles)

Hospitals

• Memorial Hermann Katy Hospital (2.6 miles)

Parks

• Castello Lakes Park (3.6 miles)
• Mary Jo Peckham Park (4.8 miles)