Mason Creek Transitional Care
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21727 Provincial Boulevard, Katy, TX 77450
For more information about senior living options: (844) 490-3973
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The nurse staffing, CNAs, and others were great with the father and their family. The rooms at Legend Oaks are very comfortable and have all necessary amenities. The facility is clean and does not have any unpleasant smells. The staff attends to the patients constantly and provides good service in the dining room. The cleanliness of the facility is commendable. Some nurses at Legend Oaks were good and provided satisfactory care. The physical and occupational therapy at Legend Oaks was helpful for some individuals.
The employees at this facility have a hostile attitude and show zero compassion towards patients. Lack of care at this facility almost caused the death of a patient. The nurses and staff were not tolerant of the patient during therapy sessions, leading to his discharge from the nursing home. There was a lot of turnover in staff at the facility, causing concerns. Medications were not given on time and there were issues with ordering them. The food at the facility was bad and resulted in patients losing weight. There were problems with cleanliness and inconsistent treatment of infections and showers for patients. The nursing home had poor communication and did not provide adequate training for their nurses.Legend Oaks is a facility that has received mixed reviews from individuals who have had loved ones stay there. One person expressed their disappointment with the hostile attitudes of the nurses and nurse's aids towards patients. They observed a lack of compassion and rudeness among the employees, leading to a terrifying experience for their father, who almost died due to neglect and poor care. Another individual mentioned that their husband was discharged from the nursing home after it was reported that he was not making progress in therapy, although they noticed significant improvements when hiring another caregiver at home.
There were also concerns about cleanliness and food quality at Legend Oaks. While one person rated the cleanliness as excellent, others mentioned problems with turnover and gave low ratings for food quality. One reviewer even brought their own food due to dissatisfaction with what was provided by the facility.
Medication management seemed to be an ongoing issue at Legend Oaks. Several reviewers mentioned instances where medications were not given on time or were administered incorrectly, posing potential risks to patients' health. Communication failures and inadequate training were cited as possible reasons for these problems.
Despite these negative experiences, one individual had positive feedback regarding the nursing staff and their attentiveness to their father's needs. They praised the comfortable rooms and variety of food options available to him.
Overall, Legend Oaks appears to have inconsistencies in its service quality and lacks effective medication management protocols. These issues negatively impacted patients' experiences and raised concerns about patient safety. It is important for individuals considering this facility to weigh both positive and negative reviews before making a decision about placing a loved one in care there.
125 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesMason Creek Transitional Care, located in the heart of Katy, TX, offers a vibrant and supportive assisted living community designed to meet the diverse needs of its residents. With a wide range of amenities and services, residents can enjoy a fulfilling lifestyle in a comfortable and caring environment.
Upon entering Mason Creek, residents are welcomed by beautifully furnished spaces that encourage relaxation and connection with others. The community features a variety of amenities including a beauty salon, fitness room, gaming room, and small library?ensuring that there is always something to do. Outdoor spaces and gardens provide serene spots for leisure and socializing.
The dining experience at Mason Creek is second to none, featuring restaurant-style meals tailored to accommodate special dietary restrictions. Residents benefit from nutritious meal preparation services that support their health and well-being.
Care services at Mason Creek are designed to promote independence while providing essential support. A 24-hour call system and supervision ensure safety at all times. Friendly staff assist with daily activities such as bathing, dressing, and transferring to foster dignity and comfort for each resident. Additional services include medication management and transportation arrangements for medical appointments.
Residents can engage in various activities through concierge services that offer fitness programs, planned day trips, scheduled daily activities, and resident-run events?all aimed at enriching their lives.
Strategically located near cafes, parks, pharmacies, physicians? offices, restaurants, places of worship, theaters, hospitals, and readily available transportation options ensures convenience for residents as they explore the vibrant surrounding community.
Mason Creek Transitional Care embodies an enriching lifestyle where care meets camaraderie?making it an ideal choice for individuals seeking an engaging assisted living experience in Katy.
Mason Creek Transitional Care is located at 21727 Provincial Boulevard, Katy, TX 77450 in Harris County, Texas
Mason Creek Transitional Care on seniors.fyi includes 26 photos including images showing interior, decor, bedroom, dining, salon, living room, windows, wall art, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Kitchen
Lighting
Lobby
Wall Art
Painting
Exercise Equipment
Waiting Area
