West Janisch Health Care Center

Pros

• The staff is warm and friendly, always approachable and quick to offer assistance.
• Family members are consistently kept informed about the patients' care and well-being.
• The level of care at West Janisch is notably better compared to previous facilities.
• Residents receive attentive care, with nurses who are courteous and responsive to their needs.
• Many families express satisfaction with the communication from staff regarding concerns and questions.
• New administration has made positive changes in the facility's operations and care quality.
• The facility is clean and well-maintained, contributing to the overall satisfaction of residents and families.

Cons

• The facility has no hot water, forcing family members to warm towels and water in the staff microwave for baths.
• The ice was kept in an ice chest instead of having a functioning ice maker.
• Linen is dingy and towels are rough and hard.
• Staff are described as unprofessional, with some seen sleeping while on duty.
• Patients often call for help for extended periods without timely response from staff.
• Beds and sinks are old and rusty, contributing to an unsanitary environment.
• TVs are too small, leading to residents being without entertainment due to maintenance issues.
• The facility lacks sufficient knowledge about HIPAA regulations among the staff.
• Many reviewers express feelings of disbelief regarding the overall conditions and lack of cleanliness in the facility.
• There have been reports of rude and disrespectful behavior from staff members towards families and residents.
• Concerns about safety were raised when loud parties occurred outside the facility, distracting from caring for residents inside.

Review

A wide array of experiences emerges from the reviews of West Janisch nursing facility, reflecting a stark contrast in the level of care and living conditions provided to residents. Some families express profound gratitude for the compassionate and attentive care their loved ones receive, while others lament neglectful practices and unprofessional behavior among the staff. These conflicting accounts suggest that while there are pockets of excellence within the facility, significant challenges remain that warrant serious attention.

Several reviewers praise the facility for its warm and friendly staff who are known by name to residents and family members alike. Specifically, individuals highlight how dedicated employees engage with both patients and their relatives to create a personalized care environment. One family noted that they were kept informed through regular communication regarding their loved one's health plan, especially after transitioning from a less attentive nursing home. In instances where families appreciated specific nurses for their courteous nature and responsiveness to concerns, it has painted an overall positive image of some staff members who genuinely seem invested in patient wellbeing.

Conversely, other reviews depict a more troubling scenario where cleanliness, safety, and basic amenities fall severely short. Reports of no hot water during critical bathing times led one reviewer to resort to heating towels and water in a staff microwave just to provide basic hygiene for their loved one. Instances of rusted beds and sinks further illustrate concerns over maintenance standards within the aging facility, suggesting that infrastructural issues need immediate attention if they are to ensure dignity for all residents.

Further complicating matters is feedback about inadequate staffing during critical hours when patients require assistance. Some families reported alarming instances of prolonged periods when call lights were ignored or when patients felt compelled to scream for help without response from caregivers. One reviewer highlighted an unsettling experience witnessing several nurses asleep at their desks or focused on eating rather than attending to resident needs during urgent moments — raising severe concerns about professional conduct within the facility.

While many recognize recent administrative changes aimed at improving patient care quality as promising steps forward, these efforts can feel overshadowed by reports from frustrated families who question whether such changes will yield tangible results. Some have noted improvements in care since the administration transition but still advocate for extensive renovations throughout the premises as well as enhanced training and professionalism among current staff members. Specific mention was made regarding simple updates like repainting rooms with brighter colors or upgrading furniture which could significantly enhance the emotional environment for long-term residents.

In light of these divided experiences, potential new residents or concerned family members must weigh both positive testimonials against glaring deficiencies highlighted by others before making crucial decisions about elderly care placement. While there are undeniable instances showcasing love and dedication from parts of West Janisch’s staff toward resident wellbeing, it cannot be ignored that systemic improvements in cleanliness, infrastructure conditions, staffing consistency, safety protocols, and professional training remain urgently needed for this facility’s reputation to improve fundamentally active support through positive changes moving forward would greatly benefit both residents currently occupying it as well as those seeking quality elder care alternatives nearby.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)

Restaurants

• Chick-Fil-A (1.8 miles)
• Shipley Do-Nuts (1.8 miles)
• Johnny's Gold Brick (1.9 miles)
• Tony's Mexican Restaurant (2.4 miles)
• Teotihuacan Mexican Cafe (3.1 miles)
• Pinkerton's Barbecue (3.1 miles)
• Whataburger (3.4 miles)

Cafes

• Luce Coffee Roasters (1.8 miles)
• Catalina Coffee (5 miles)
• Blacksmith (6.4 miles)
• Agora (6.5 miles)
• Starbucks (6.6 miles)
• Mercantile (6.6 miles)
• Siphon Coffee (6.9 miles)

Hospitals

• Memorial Hermann Northwest Hospital (2.2 miles)

Parks

• TC Jester Park (2.5 miles)
• T C Jester Park (2.8 miles)
• Memorial Park Conservancy (4.6 miles)
• West Webster Street Park Playground and Dog Park (6.1 miles)
• Discovery Green (6.5 miles)
• Elizabeth Baldwin Park (7.2 miles)
• Levy Park (7.3 miles)

Places of Worship

• Iglesia Cristo Viene A/G (3.1 miles)
• St Martin's Episcopal Church (6.3 miles)
• Rothko Chapel (6.9 miles)
• St John Neumann Catholic Church (7.2 miles)

Theaters

• Regal Edwards Houston Marq*E Screenx, 4DX, IMAX & RPX (4.8 miles)

Transportation

• Metro Bus Stop 663 (6 miles)

Physicians

• Allergy & ENT Associates: Kancherla Vikas S MD (7 miles)
• Kelsey-Seybold Clinic (7.1 miles)