Texas Institute For Clinically Complex Care
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10851 Crescent Moon Drive, Houston, TX 77064
For more information about senior living options: (844) 490-3973
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The facility is described as very clean and pleasant, making a great first impression on visitors. The therapists are praised for their fantastic work and attentiveness to residents. Staff members are noted for being nice and friendly, creating a welcoming atmosphere for residents. Residents feel comfortable and happy, often looking forward to returning to the facility after family visits. Communication from the staff is consistent, with updates provided regularly to family members about their loved ones. The nursing care is generally considered great, with many positive experiences reported by families. CNAs receive high praise for their fantastic support and care for residents. Families appreciate that their loved ones eat well and enjoy the food provided at the facility.
There is a lack of consistent communication from the nursing department, leading to frustration among family members. The food is often served cold, and there are complaints about repetitive meals that do not accommodate dietary restrictions. Staff turnover is high, and some family members feel that the facility lacks a professional atmosphere. Basic hygiene services, such as bathing and changing bedsheets, are not being performed regularly. Communication from various staff members can be confusing, with multiple people reaching out instead of having a single point of contact. The social worker's dismissive attitude towards concerns has left family members feeling unheard and unsupported. There are issues with maintenance and cleanliness in the facility that raise concerns about overall care quality. Some family members express feeling isolated when trying to obtain information regarding their loved one's care without assistance from key staff members.The overall sentiment regarding the care provided at the facility reflects a mix of positive experiences and significant concerns. Many families express satisfaction with how the facility is helping to rehabilitate their loved ones, often noting the cleanliness of the environment as a compelling factor for their choice. One reviewer emphasized that each visit reveals attentive staff members who are consistently engaged with residents, providing comfort and fostering an amicable atmosphere. This sense of care is particularly noteworthy when it comes to therapy sessions, which have been praised for their quality and effectiveness.
However, communication has emerged as a recurring theme among those providing feedback. While some family members report receiving updates directly from their loved ones about their progress, many feel there is room for improvement in terms of formal communication from staff. Requests for more structured updates—such as weekly reports—were noted by multiple reviewers who expressed a desire to stay informed about their loved one’s condition and care routine without having to ask repeatedly for this information. The disparity in communication appears particularly pronounced within the nursing department, causing frustration among family members who wish for consistent points of contact rather than having to navigate conversations with several different staff members.
While caregivers and nurses have been lauded as attentive and engaging, several reviews highlighted deficiencies in basic care practices. A few families reported that essential services such as bathing were not frequent enough; one mentioned a stark instance where their loved one was only bathed once in an entire week. Furthermore, other essential tasks like changing sheets frequently fell by the wayside, suggesting lapses in routine hygiene practices that are critical to resident well-being. These oversights raise questions about staffing levels and responsiveness during busy times; families expressed concern over how residents would fare if they lacked regular familial support or advocacy.
Food quality has also been a point of contention amongst reviewers, with several lamenting issues related to meal variety and temperature. Some relatives indicated that certain meals were repeated too frequently throughout the week or were unfit for dietary restrictions relevant to their loved ones' health needs. Complaints about cold food upon delivery have resonated strongly across reviews—in conjunction with grievances regarding equipment failures such as non-functional tables or internet service—which collectively detracts from residents' overall comfort and satisfaction.
Another troubling aspect relayed through these reviews was related to interpersonal interactions between families and administrative staff, including social workers and directors at the facility. Anecdotes surfaced describing instances where queries or concerns voiced by family members were met not with professionalism but rather dismissive attitudes—a problem exemplified when one reviewer recounted feeling belittled by a social worker during discussions about pressing issues affecting their loved one’s care. Such experiences contributed significantly toward an overall perception that while individual staff may be competent, systemic problems exist within management approaches toward resident care.
At the facility's heart lies sincerity in wanting to provide quality assistance; however, lackluster communication strategies mixed with apparent administrative disorganization overshadow efforts made by diligent nursing staff. The importance of maintaining rigorous hygiene standards alongside transparent dialogue cannot be underestimated when it comes to ensuring not just physical health but also emotional well-being among residents navigating complex environments post-discharge or recovery transitions.
In summary, while there are commendable elements present within this facility—including dedicated nursing staff thoughtfully attending to rehabilitation—the need for enhanced communication protocols alongside adherence to basic standards of personal care remains critically apparent from multiple perspectives shared by concerned families grappling with difficult transitions involving elderly loved ones seeking comfort amid challenges inherent in healthcare settings.
202 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Texas Institute For Clinically Complex Care in Houston, TX is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.
The community provides a comfortable and convenient living environment with fully furnished accommodations and private bathrooms. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for their entertainment needs.
Transportation is made easy with community-operated transportation and transportation arrangement services available for non-medical purposes, as well as appointments with doctors. The outdoor space, garden, and wellness center provide opportunities for relaxation and exercise.
Meals at this community are served restaurant-style in a dining room, with special dietary restrictions catered to for those with diabetes or other specific needs. Additionally, meal preparation and service are provided to assist residents who require help with activities of daily living.
Various activities are offered to keep residents engaged and entertained, including fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Concierge services are also available to ensure that residents' needs are met.
The location of the community is surrounded by amenities such as cafes, parks, pharmacies, restaurants, places of worship, and theaters nearby. This allows residents easy access to various conveniences and recreational opportunities outside the community.
Overall, the Texas Institute For Clinically Complex Care in Houston, TX provides an exceptional assisted living experience with its comprehensive amenities and care services designed to meet the unique needs of each resident.
This area of Houston, Texas, offers a variety of amenities suited for seniors looking to settle in a convenient and accessible location. There are several pharmacies within close proximity, making it easy to access necessary medications and healthcare supplies. Additionally, there are reputable physicians' offices nearby for regular check-ups and medical care. For dining options, there is a mix of fast-food chains like McDonald's and Chick-Fil-A, as well as sit-down restaurants such as First Watch, catering to different preferences. Parks like Matzke Park provide opportunities for outdoor recreation and relaxation. Places of worship are also easily accessible for spiritual needs. The presence of a theater like AMC Willowbrook 24 offers entertainment options for leisure activities. Overall, this area provides a well-rounded living environment with essential services and conveniences for seniors to enjoy their retirement years.
Texas Institute For Clinically Complex Care is located at 10851 Crescent Moon Drive, Houston, TX 77064 in Harris County, Texas
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