2939 Woodland Park Drive, Houston, TX 77082
For more information about senior living options: (844) 490-3973
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The facility maintained a clean and pleasant environment, creating a comfortable atmosphere for residents. The director was approachable and available for discussions regarding the care of residents. Past experiences at Heartland Health Care were noted to be satisfactory in terms of facility standards. The staff members worked hard, managing multiple floors even under challenging circumstances.
The facility caused immense suffering for the individual's mother due to inadequate pain management and lack of proper medical care. There was a complete absence of qualified medical professionals available to address patients' needs, leading to neglect and pain. The staff displayed a troubling disregard for the well-being of residents, as evidenced by the lack of fall precautions and medication reviews. Patients were left in distressing situations, with many crying out for pain relief while receiving no assistance. The facility's staffing levels were grossly insufficient, compromising patient safety and care during critical nighttime hours. Negligence resulted in serious injuries, such as the fracturing of the mother’s shoulder, which went unaddressed for days. Previous experiences at other facilities have shown that this establishment is equally incapable of providing acceptable care, contributing to a pattern of disappointment and frustration.The heartfelt account from the daughter of a long-term care resident reveals a harrowing experience involving her mother’s stay at a rehabilitation facility. Initially, the daughter sought to update the facility director and staff regarding her mother's transition out of their care; however, the news she bore soon turned tragic. Just six weeks after being discharged from the facility, her mother passed away. Underneath this sorrowful narrative lies a web of neglect and inadequate medical attention that ultimately contributed to her mother’s suffering and untimely demise.
During her time at the facility, the mother was reportedly in intense pain due to complications caused by multiple fistulas in her abdomen. These painful conditions were exacerbated by the inability to receive timely and adequate pain management. The daughter expresses anger not only at the lack of medical oversight but also at what she perceived as systemic failures within the facility's operations. She recounts numerous conversations with Doug, the facility's director, seeking help for her mother’s distress, yet these pleas appeared to fall on deaf ears. This neglect was not an isolated incident; rather, it reflected a troubling pattern observed by family members visiting patients who seemed equally desperate for pain relief.
The neglect didn’t end with pain management issues; it extended beyond into basic safety protocols. The mother's journey began as a rehabilitation effort following a bone fracture sustained during a fall—an endeavor intended to restore some independence and mobility. Unfortunately, this vision shattered when fundamental precautions failed to protect vulnerable residents like her mother—who weighed no more than 100 pounds—from further harm. Despite experiencing several falls while residing in this facility, protective measures were conspicuously absent; furthermore, medication regimes remained unreviewed even after such incidents occurred.
Adding insult to injury was the alarming revelation that anti-psychotic medications and benzodiazepines were prescribed during her stay without adequate justification or oversight from knowledgeable healthcare professionals. The daughter's later discussions with informed physicians raised questions about why such potent medications were administered inappropriately—a clear indication that proper protocols may have been neglected within the institution’s framework and that there existed insufficient training among staff members regarding patient care for individuals afflicted with dementia.
As if these concerns weren't enough, another layer of distress unfolded when it became apparent that staffing levels were alarmingly low during critical hours—particularly overnight shifts when only one staff member was designated to cover two separate floors. This shortage inevitably increased risks for all residents who required assistance or monitoring—highlighting how systemic budget cuts or operational mismanagement can lead directly to patient harm in healthcare settings where vulnerability is paramount.
Compounding these troubles was an earlier grievance filed against Heartland Health Care—the previous establishment where her mother had received treatment—with its own share of complaints regarding care quality despite environmental cleanliness being up to standard. Though she acknowledged that Heartland presented an acceptable atmosphere devoid of unpleasant odors, it was clear that superficial appearances could not mask deeper issues related to staffing competencies and caregiving effectiveness—which ultimately contributed to fractures in both physical health (as evidenced by shoulder injuries) and emotional well-being experienced by residents like her cherished mother.
In conclusion, this account serves as both a personal lament over profound loss and an urgent call for scrutiny within similar facilities providing rehabilitative care services across communities nationwide. The daughter's grief is palpable as she seeks not only justice for her late mother but also hopes others might benefit from advocating improved standards surrounding patient safety—even as many fellow residents endure their own silent struggles amid institutional inadequacies often fraught with bureaucratic indifference toward human suffering.
161 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (19 miles away) George Bush Intercontinental (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Royal Oaks Residence And Rehabilitation Center in Houston, TX is a vibrant assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience of its residents, the community provides a beauty salon, allowing them to pamper themselves without having to leave the premises. Residents can also enjoy their favorite shows on cable or satellite TV in the privacy of their own rooms. Community operated transportation is available for outings and errands, ensuring that residents have easy access to everything they need.
The center features a computer center where residents can stay connected with loved ones and explore the digital world. A fully furnished dining room provides a place for residents to enjoy delicious meals prepared by professional staff members. For those who prefer to cook their own meals, kitchenettes are available in some units.
To keep residents active and engaged, there is a fitness room where they can participate in exercise programs tailored to their abilities. A gaming room offers opportunities for friendly competition and social interaction among residents. The beautiful outdoor space provides a serene environment for relaxation or leisurely walks.
Housekeeping services are provided to help maintain cleanliness and tidiness in living areas. Move-in coordination is offered to ensure a smooth transition for new residents. Private bathrooms provide convenience and privacy.
When it comes to dining options, Royal Oaks offers restaurant-style dining with special dietary restrictions taken into consideration. The menu includes diabetes diet options and meal preparation and service are provided.
The community also offers various care services such as assistance with activities of daily living including bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time. Mental wellness programs are available to support emotional well-being.
Residents can enjoy a variety of activities organized by the staff including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services provide assistance with any additional needs or requests.
In terms of nearby facilities, there are several cafes, pharmacies, restaurants, and places of worship in close proximity to the community. Transportation arrangements can be made for non-medical purposes as well as doctor's appointments.
With its extensive amenities and care services, Royal Oaks Residence And Rehabilitation Center offers residents a comfortable and fulfilling assisted living experience.
Royal Oaks Residence And Rehabilitation Center is located at 2939 Woodland Park Drive, Houston, TX 77082 in Harris County, Texas
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