Park Manor Of Westchase in Houston, TX

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Park Manor Of Westchase in Houston, TX

Information last verified:

11910 Richmond Avenue, Houston, TX 77082

For more information about senior living options: (844) 490-3973

3.9 from 109 reviews
5 stars
70
4 stars
11
3 stars
2
2 stars
4
1 stars
22

Park Manor Of Westchase Costs & Pricing

At Park Manor Of Westchase, the monthly costs reflect a premium level of care and services. For a semi-private room, residents can expect to pay $4,799 - significantly higher than the average rates in Harris County ($3,518) and the state of Texas ($3,680). Those preferring more privacy will find private rooms priced at $5,758, again exceeding both local and state averages of $3,784 and $4,096 respectively. Additionally, for a studio apartment, the cost is $6,238, which is notably above the regional average of $4,021 and state average of $3,758. These figures indicate that while Park Manor Of Westchase may come at a higher price point compared to other facilities in the area, it likely offers enhanced amenities or specialized services that cater to its residents' needs.

Floor plansPark Manor Of WestchaseHarris CountyTexas
Semi-Private$4,799$3,518$3,680
Private$5,758$3,784$4,096
Studio$6,238$4,021$3,758

Overall Review of Park Manor Of Westchase

Pros

  • pro Park Manor Westchase is a warm, clean, and well-maintained skilled nursing and rehabilitation facility.
  • pro The staff are professional, compassionate, and genuinely care about residents' well-being.
  • pro The therapy team is dedicated, patient, and effective at helping residents regain strength and independence.
  • pro Eddie in Physical Therapy and his team are praised for their kindness, patience, and positive impact on recovery.
  • pro The facility is led by hands-on, approachable leaders who are committed to high-quality care.
  • pro The social workers and nursing leadership are described as warm, knowledgeable, and supportive.
  • pro The environment fosters a strong sense of community through engaging programs and events.
  • pro Family members report clear communication and thorough discharge planning, contributing to peace of mind.
  • pro Park Manor Westchase is highly recommended by families as a top choice for skilled nursing and rehab.
  • pro The care team goes above and beyond, making residents feel valued, respected, and cared for.

Cons

  • pro They describe the facility as the worst place ever, abusive to patients and rude, with wheelchair users ignored for hours.
  • pro They claim the staff are rude and indifferent, often taking 1–2 hours to respond to call buttons.
  • pro They allege the facility is dirty and poorly maintained, with roaches, mildew, dirty trays, and unclean rooms.
  • pro They state there is severe understaffing (only two nurses on night shift for over 100 patients), leading to inadequate care.
  • pro They report residents are not bathed regularly and clothes are not washed, with some wearing the same clothes for days.
  • pro They accuse discharge processes of being disorganized or incomplete, with missing medications and no clear instructions.
  • pro They contend the facility misuses Medicare funds by cramming multiple people into tiny rooms to maximize billing.
  • pro They recount belongings going missing, including shoes and clothes, due to staff taking them.
  • pro They state the facility should be closed due to neglect and abuse.
  • pro They describe poor communication with management, noting calls are not returned and issues are not resolved.

Review

Park Manor Westchase in Houston is best suited for families seeking an active, therapy-driven skilled-nursing environment where the emphasis is on getting residents back on their feet and independent, with a warm, home-like atmosphere that staff consistently reinforces. It is especially appropriate for individuals who respond well to hands-on therapy teams, strong leadership presence, and programs that integrate residents into daily life through social and restorative activities. Those whose primary need is a flawlessly uniform day-to-day experience, without staffing gaps at night, flawless communication, and pristine housekeeping across every shift, may want to consider alternatives.

On the upside, Park Manor Westchase cultivates a robust rehabilitation culture. Persistent praise goes to the physical therapy staff, led by Eddie, and to the broader therapy team, who routinely help residents regain strength and mobility, often enabling earlier discharge or transition home. The nursing and social-service teams emerge repeatedly as dedicated, warm, and capable, with leaders who roll up sleeves and problem-solve in real time. Families consistently cite compassionate bedside care, attentive aides, and a genuine sense that residents are treated like family. The facility’s cleanliness, welcoming ambiance, and well-maintained grounds contribute to a reassuring, homelike environment that families value during stressful recoveries.

Those positives, however, sit alongside a troubling spectrum of consistency concerns. A portion of reviews describe chronic understaffing, particularly on night shifts, with delayed responses to call bells and slower assistance for basic needs. Discharge and care coordination occasionally appear disjointed, leaving families feeling uncertain about logistics and aftercare. Reports of communication gaps, missed updates, difficulty reaching administrative offices, and variability in staff moods, undercut the otherwise high-level professionalism claimed by leadership. Some residents experience issues with bathing, linen changes, and general cleanliness, painting a picture of uneven experiences that should not be dismissed when weighing a long-term commitment.

Given this mix, some families may want to consider alternatives if a consistently seamless, 24/7 responsive environment is non-negotiable. Several critics describe experiences that range from frustratingly slow to outright alarming, particularly around daily care tasks, discharge readiness, and after-hours reliability. For a loved one who requires uninterrupted, predictable routines, or for those who place a premium on spotless, consistently supervised settings, exploring other Houston-area options with more uniform staffing and audited infection-prevention diligence could offer greater peace of mind. Prospective players should factor in personal risk tolerance and demand evidence of improved staffing coverage before committing.

Yet the strongest rehabilitation outcomes and the leadership-driven culture at Park Manor Westchase remain meaningful compensating factors. The same therapists who drive progress also appear as trusted partners in discharge planning, with case managers and social workers who foster family involvement and transparency during transitions. Several families highlight the hands-on leadership, administrators and directors who stay engaged, meet with families, and push for continuous improvement, as a core strength. The sense that staff care is real, that residents are known by name, and that the facility can rally around a plan when concerns arise often offsets the episodic lapses in service. When therapy wins translate into improved mobility and shorter rehab stays, the overall value becomes compelling for a certain subset of families.

For families navigating the decision, the practical course is disciplined due diligence. Schedule a tour with a focus on the rehab wing, request to observe a therapy session, and meet the DON and social worker in a formal setting. Probe staffing patterns, especially overnight, and ask for recent staff-to-resident ratios. Review discharge planning processes, including what happens when a resident moves toward independent living or returns home. Ask for recent quality metrics and a treatment plan that aligns with the loved one’s goals and medical needs. In short, Park Manor Westchase can be an outstanding choice for rehab-focused recovery and a caring, family-oriented vibe, but it requires careful, firsthand validation of staffing, communication, and daily operations before committing.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William P X (19 miles away) William P X (19 miles away)
  • George Bush Intercontinental (23 miles away) George Bush Intercontinental (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Park Manor of Westchase is an assisted living community located in Houston, TX. The community offers a variety of amenities to ensure the comfort and convenience of its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, access to outdoor spaces, private bathrooms for each resident, restaurant-style dining options, a small library, telephone services, transportation arrangement for non-medical needs as well as for doctors' appointments, a wellness center equipped with various health resources and programs, and Wi-Fi/high-speed internet connectivity.

In addition to the extensive amenities provided by Park Manor of Westchase, the community also offers various care services to support the daily needs of its residents. These services include 24-hour call systems for immediate assistance when needed. round-the-clock supervision to ensure safety and security. assistance with activities of daily living such as bathing and dressing. support with transfers to help residents move around comfortably. specialized diabetes diet accommodations for those in need. meal preparation and service to cater to individual dietary preferences and restrictions. medication management assistance to ensure proper dosage adherence. mental wellness programs to promote positive emotional well-being and enhance cognitive abilities. support for special dietary restrictions that residents may have. and transportation arrangements for medical appointments.

The dining experience at Park Manor of Westchase is designed to meet specific dietary requirements with personalized menus that cater to individual needs.

To foster an engaging social environment for its residents, Park Manor of Westchase offers a range of activities including concierge services for seamless event planning or reservation making., fitness programs designed to keep residents active and healthy., planned day trips exploring nearby attractions., resident-run activities enabling individuals within the community to organize events according to their preferences., scheduled daily activities organized by staff members that promote social interaction and engagement.

Additionally, the community is conveniently located in close proximity to several amenities for residents to easily access. There are six cafes, seventeen pharmacies, one physician's office, twenty-three restaurants, one place of worship, and two theaters nearby. This allows residents to enjoy a variety of dining options, convenient healthcare services, cultural and entertainment opportunities as well as spiritual support.

At Park Manor of Westchase, residents can expect exceptional care, a vibrant social atmosphere, and a range of amenities that cater to their comfort and well-being.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.1 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2 miles)

Restaurants

  • Chick-Fil-A (0.3 miles)
  • La Pasha (0.5 miles)
  • Emporio Brazilian Cafe (0.8 miles)
  • Whataburger (0.9 miles)
  • McDonald's (2 miles)
  • Kim Son (2.2 miles)
  • Hadramout Restaurant M (2.9 miles)

Cafes

  • Starbucks (1.2 miles)
  • Panera Bread (1.5 miles)
  • 85C Bakery Cafe (2.7 miles)
  • Nara Cafe (3.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5 miles)

Physicians

  • Texas Children's Pediatrics Westchase (2.3 miles)
  • Allergy & ENT Associates: Kancherla Vikas S MD (5.9 miles)
  • Kelsey-Seybold Clinic (6.5 miles)

Places of Worship

  • St John Vianney Catholic Church (3.1 miles)
  • Shirdi Sai Jalaram Mandir (5.5 miles)
  • Sugar Land First United Methodist Church (7.3 miles)
  • St Martin's Episcopal Church (7.5 miles)

Theaters

  • Regal Edwards West Oaks Mall (3.8 miles)
  • Cinemark (4.3 miles)
  • 2430 Amc Bar Fountains (6.3 miles)

Frequently Asked Questions

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