Misty Willow Healthcare & Rehabilition Center in Houston, TX

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Skilled Nursing Facility
Texas
Harris County
Houston
Misty Willow Healthcare & Rehabilition Center

Misty Willow Healthcare & Rehabilition Center in Houston, TX

Misty Willow Healthcare & Rehabilition Center is a nursing home community in Houston, TX.

Information last verified: March 16, 2026

12921 Misty Willow Drive, Houston, TX 77070

For more information about senior living options: (866) 208-4318

4 from 116 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Misty Willow Healthcare & Rehabilition Center

common 20 reviews mention this

Cleanliness and fresh odor stand out

Residents and families repeatedly mention the facility looks and smells clean.

Many reviewers describe the building as clean and well maintained, often calling out a fresh smell rather than an “old facility” odor. Several also mention rooms feeling properly cleaned on visits and during stays. A smaller set of reviews take the opposite view, describing dirty conditions and unpleasant odors in hallways or rooms. Overall, cleanliness shows up frequently, but experiences are not uniformly positive.

common 36 reviews mention this

Staff responsiveness varies by experience

Staff kindness and professionalism are common across many resident and family accounts.

A large number of reviews praise the staff as welcoming, attentive, and professional, including CNAs, nurses, and therapy teams. Several reviewers specifically describe being listened to, getting help quickly during visits, or feeling safe leaving a loved one in their care. At the same time, multiple negative reviews describe delays in responding to call buttons and concerns about unaddressed needs. The mixed feedback centers less on basic friendliness and more on how consistently help is provided when it’s needed.

caveat 10 reviews mention this

Some reviews raise call-light neglect

Some families report long waits for help and unmet care needs.

Several critical reviews describe staff being slow to respond to call lights or not coming when residents needed assistance, sometimes repeatedly. A few also connect those delays to issues like toileting help not happening, residents left in soiled conditions, or missed medical needs. While other reviews describe prompt help and medication being administered on time, these concerns are specific and recurring among the negative feedback. If responsive caregiving is a key priority, residents and families may want to ask how quickly staff responds throughout the day and night.

common 11 reviews mention this

Rehab and therapy support recovery

Rehabilitation therapy is highlighted as a helpful part of the stay.

Many reviewers mention therapy teams (including physical therapy and speech or occupational therapy) as supportive and effective, describing improvements and encouragement during rehab. Families also point to coordinated care—nursing and therapy working together to address comfort and recovery. Even among those who mention facility problems, some separate therapy quality as a strong point. For people choosing a skilled nursing rehab experience, therapy engagement comes through clearly in the reviews.

caveat 3 reviews mention this

Meals are sometimes a concern

Food quality and diabetic meal options get mixed mentions.

Some reviewers praise meals as enjoyable and note that residents who are picky still like the food. Others criticize the food and describe it as unappetizing, with limited options for people managing diabetes. Because dining support is also mentioned in relation to special dietary needs, the overall picture is that meals may be acceptable for some households but not consistently satisfying for everyone. Families may want to clarify what diabetic and special-diet meals look like day to day.

common 2 reviews mention this

Nearby dining and errands

The area around the community includes common dining and retail stops.

Nearby options mentioned include popular restaurants and coffee shops that can make short family outings easier. There are also pharmacy and medical clinic options within a few miles. This can support families who want convenient places to handle errands while keeping regular visit routines. Nearby choices listed are primarily everyday essentials and casual dining rather than specialized destinations.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

51 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

George Bush Intercontinental (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

BJ's Restaurant & Brewhouse (0.7 miles)
Chili's Grill & Bar (0.8 miles)
In-N-Out Burger (0.8 miles)
Pappasito's Cantina (1.4 miles)
Chick-Fil-A (1.5 miles)
McDonald's (1.8 miles)
Perry's Steakhouse & Grille (2 miles)

Theaters

AMC Willowbrook 24 (1.1 miles)

Cafes

Starbucks (1.5 miles)
Panera Bread (4.1 miles)
Pj's Coffee (7.1 miles)
Starbucks (7.8 miles)

Pharmacies

CVS Pharmacy (1.6 miles)
Kroger Pharmacy (1.7 miles)
Walgreens (1.7 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.1 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.9 miles)

Parks

Matzke Park (1.7 miles)
Willowood Park (4.1 miles)
Oakwood Glen Park and Jogging Track (5.6 miles)
Ponderosa Park (7 miles)

Places of Worship

John Wesley United Methodist Church (2.7 miles)
First Metropolitan Church (4.3 miles)
New Life Fellowship (5 miles)
St John Neumann Catholic Church (6.1 miles)
St John Lutheran Church (6.2 miles)

Physicians

Cypress Clinic | Kelsey-Seybold (4.4 miles)
Blue Fish Pediatrics (5.3 miles)
Affinity Medical Associates Clinic (6.3 miles)
Copperfield Family Medicine (7 miles)
Sterling Ridge Orthopaedics & Sports Medicine (8.1 miles)
Spring Dermatology (8.3 miles)

Hospitals

Houston Northwest Medical Center (8 miles)
5 Cross Ranch (8.8 miles)

Frequently Asked Questions

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