Highland Park Care Center in Houston, TX
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8861 Fulton Street, Houston, TX 77022
For more information about senior living options: (844) 490-3973
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Ms. Johnnie, Shelly, and the staff provide outstanding care to residents. Ms. Johnnie's leadership, caring spirit, and compassion are evident in daily care. They go above and beyond to ensure residents are well cared for and feel welcome. The facility is consistently clean and the staff are accommodating. The team is very caring, and the building is well maintained and modern. The food is really good. The facility offers private rehab rooms and supportive therapies.
The reviewers describe the service as bad and do not recommend the facility. The care is poor, with residents experiencing falls that required extensive medical attention. The place is described as a dump. Potential residents are warned not to send their loved ones there because there's a lack of communication when someone is hurt or hospitalized. The staff are rude to residents. A resident developed bedsores and skin breakdown, suggesting neglect. The director of nursing and administration are described as awful, making the place feel dangerous due to negligence. The quality of care is poor, with staff giving the runaround when help is sought. Some reviews claim staying there could nearly lead to death for a loved one. The facility is described as having rude, messy staff and even racial tensions, with misbehavior reported. The facility is dirty and smells bad; belongings are rummaged through and privacy is not respected. Patients who cannot feed themselves are not adequately fed, resulting in significant weight loss.Highland Park Care Center in Houston is best suited for families that want a facility with a presentable, clean environment, accessible leadership, and a rehab-friendly setup, where the day-to-day experience can be shaped through active supervision and proactive admissions support. The building and grounds often read as well kept, private rooms are available, and the care team can show moments of genuine attentiveness - particularly when leadership like Ms. Johnnie is visible and vocal about resident dignity. Families that place a premium on clear communication from admissions (notably Victoria Alamos) and on a therapy director who provides meaningful information may find initial confidence in Highland Park's ability to organize care around a resident's goals.
Those who may want to consider alternatives are families with tightly defined safety expectations and a preference for consistently flawless day-to-day care. Repeated concerns raised in reviews about rude staff, inconsistent bedside manners, and arguments about staffing levels point to potential reliability gaps. For loved ones with high fall risk, documented wounds, or signs of malnutrition and weight loss, the risk profile at Highland Park can be significant. If a family cannot tolerate reports of neglect, unexplained delays in care, or poor communication during incidents, exploring other options with more uniform staffing and transparent incident handling is advisable.
The strongest positives at Highland Park - cleanliness, a generally pleasant rehab environment, and occasional demonstrations of patient-centered attention - do not fully offset the serious drawbacks voiced by residents and families. Positive anecdotes about leadership, compassionate individuals, and well-maintained private rooms suggest that when staff are engaged and when leadership is present, care can be meaningful. Yet these bright spots contrast with blunt accounts of bedsores, weight concerns, and incidents of falls that required medical attention. In short, the pros provide meaningful value in favorable shifts or with strong supervision, but they are not consistent enough to erase the more alarming concerns that recur in the feedback.
Prospective families should probe for concrete assurances around staffing and safety systems. Key questions to ask include: what is the current CNA-to-resident ratio across shifts, how are falls and injuries tracked and communicated, and what steps are taken when a resident shows rapid weight loss or skin breakdown? Request to meet the Director of Nursing and the dining and therapy teams, and ask for recent sample care plans, incident reports, and family communication logs. Observe meal service and social interaction opportunities, as nutrition and engagement are recurring themes in the reviews; verify that residents receive timely assistance with feeding and mobility, and that changes in condition trigger prompt clinician reviews.
Tour locally with a focused eye on consistency and responsiveness. Speak with multiple residents and family members during different times of the day to gauge how routine care, meals, and activities actually unfold. Inquire about how emergencies and hospital transfers are communicated to families, and what transparency exists around resident safety incidents. Consider the facility's flexibility with Medicaid arrangements and room-and-board options, since admissions praise for staff who navigate funding can be critical, but this must be weighed against the facility's ability to sustain high-quality care over the long term.
Ultimately, Highland Park Care Center represents a viable option for families who are ready to actively partner with administration, monitor care closely, and leverage competent admissions and therapy leadership to steer outcomes. It is less ideal for those seeking unwavering consistency and unambiguous safety records, as the mixed experiences reported suggest real risks if vigilance wanes. For a subset of residents - especially those who respond well to engaged leadership, clean surroundings, and well-coordinated rehab - this facility can be a stepping stone to better stability with ongoing oversight. For others, pursuing alternatives with stronger, consistently documented safety and caregiver accountability may yield more predictable peace of mind.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (10 miles away) William P X (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Park Care Center in Houston, TX is a comprehensive assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts numerous amenities designed to enhance the quality of life for residents. These amenities include a beauty salon for hair care and grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby destinations, a computer center to stay connected with loved ones, and a fitness room for physical exercise. Additionally, Highland Park Care Center provides fully furnished accommodations with private bathrooms and housekeeping services to ensure cleanliness and comfort. Residents can also enjoy the gaming room, garden area, small library, outdoor space, restaurant-style dining experience, telephone access, move-in coordination assistance, wellness center, and Wi-Fi/high-speed internet connectivity.
In terms of care services, Highland Park Care Center provides 24-hour call systems and supervision to ensure the safety and security of its residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The staff is trained in diabetes diets and prepares meals accordingly while also catering to special dietary restrictions. Medication management ensures that residents receive their required medications on time. Mental wellness programs are offered to support emotional health and well-being. Transportation arrangements for non-medical purposes as well as doctors' appointments are provided.
Dining at Highland Park Care Center is tailored to accommodate special dietary restrictions so that every resident's nutritional needs are met.
The community also offers various engaging activities for residents' enjoyment. Concierge services provide personal assistance when needed. Fitness programs encourage physical activity while planned day trips offer exciting outings beyond the community grounds. Resident-run activities allow individuals to take an active role in organizing events according to their interests while scheduled daily activities ensure there is always something engaging taking place within the premises.
Moreover, Highland Park Care Center enjoys convenient proximity to several facilities in the surrounding area. Nearby, residents can find cafes, parks, pharmacies, restaurants, places of worship, and hospitals for any additional needs or emergencies that may arise.
Overall, Highland Park Care Center provides a comfortable and supportive environment where residents can receive personalized care services while enjoying a variety of amenities and engaging activities to enhance their overall quality of life.
Highland Park Care Center is located at 8861 Fulton Street, Houston, TX 77022 in Harris County, Texas
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