Grace Care Center At Veterans Memorial in Houston, TX
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1424 Fallbrook Drive, Houston, TX 77038
For more information about senior living options: (844) 490-3973
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The staff are very attentive. Capstone Healthcare Estates are professional and friendly. The facility is clean, well maintained, and pleasant for residents and visitors. The nurses are great, and the overall environment is beautiful. The staff are warm, welcoming, and caring toward residents. The DON is wonderful, and the facility is described as a wonderful place. The staff take pride in their work and provide excellent care. Visitors report positive experiences and satisfaction with the care provided.
The reviewers claim the facility exhibits racism, discrimination, and sexual harassment toward residents and people of color. They allege the facility neglects and abuses helpless elderly residents, leaving them soaked in urine and feces and developing bedsores. It is stated that residents are overmedicated, medications are mismanaged, staff are rough, call lights are ignored, bed-ridden patients aren't turned, and feeding is neglected. They say the facility pays staff bare minimum wages despite charging around $6,000 per resident per month. The staff are described as short-staffed, with CNAs having too many residents to provide proper care. They claim the facility frequently changes its name to avoid accountability and deceive people. The place is described as unsafe and inhumane, with residents left unattended for hours, in their own waste, and some call for the facility to be shut down.Grace Care Center At Veterans Memorial in Houston is best suited for families that prize a clean, inviting atmosphere and solid rehab capabilities, where therapy focus and a responsive front-office culture are the primary drivers of satisfaction. It works well for short-term recovery or transition care when a family can maintain active oversight and advocate on a resident's behalf. Those seeking consistently flawless clinical oversight, unwavering safety, and discrimination-free care across every shift should look elsewhere. The facility's strengths align with hopeful expectations for well-maintained surroundings and engaging rehab services, but the decision hinges on tolerance for significant variability in day-to-day care and accountability.
The reviews present a striking split that cannot be ignored. On one side, visitors describe a facility that is neat, smells fresh, and features attentive nurses, a welcoming front desk, and capable therapists. Some families sing praise for particular staff members who bring joy and motivation, and they note a generally friendly, compassionate environment. In several accounts, the DON and therapy teams are highlighted as genuinely professional, and the building's presentation - cleanliness, absence of carpet, pleasant odor - adds to a sense of safety and dignity. These indicators point to a facility that can deliver real rehabilitative momentum when care standards are consistently applied.
However, the other set of reviews paints a far more troubling picture and demands serious consideration. Repeated claims of neglect, unsanitary conditions, and medication mismanagement recur with alarming frequency. Families allege residents left in urine or feces, beds not turned, and even older adult wounds not receiving timely attention. Several reviewers describe long delays in call lights being answered, inadequate bathing, and a pattern of understaffing that leaves caregivers overwhelmed and overwhelmed residents under-served. Allegations extend to medication errors, disorganization, and a perception that accountability and transparency are insufficient. In several 1-star accounts, families describe fear, deterioration, or harm that followed placement, including serious medical events.
The core tension is clear: the strongest pros - clean, inviting spaces, friendly front-line staff, and meaningful rehab services - can be undermined by the most serious cons - perceived neglect, inconsistent caregiving, and accountability gaps. When evaluated against the risk profile implied by the negative experiences, the practical impact is substantial. For families prioritizing a dependable, hands-on care environment with predictable staffing and rigorous oversight, the negatives cannot be dismissed or relegated to "outliers." For some residents, the positives may keep care tolerable, but the negatives remain a credible threat to safety and well-being.
From a decision-making perspective, the offset lies in the resident's needs and the family's capacity for ongoing supervision. If rehabilitation is the primary goal and the family can secure consistent, direct involvement - daily check-ins, clear lines of communication, and timely escalation - Grace Care Center can deliver meaningful gains and a comfortable environment. Yet for residents who require high-touch, 24/7 accountability or who are at risk of pressure ulcers, infections, or medication mishaps, the weight of the reported failures cannot be outweighed by atmosphere or a few standout staff experiences. The facility's history in reviews signals a need for heightened diligence before committing long-term.
Actionable next steps are essential. Prospective families should insist on two or three in-person visits at different times of day to observe response times, call-light protocols, and meal quality firsthand. Request a detailed tour of the medication management process, review any recent state survey findings, and speak directly with the director of nursing about staffing patterns, turnover, and how safeties are enforced during shift changes. Ask to meet the memory care or rehab supervisor if relevant, and request a list of recently resolved concerns with outcomes. If the answers raise any red flags or if oversight feels inconsistent, alternatives with a documented track record of steady staffing and accountable care should be pursued decisively. In the end, Grace Care Center can be a fit for some families, but only when care quality is consistently verifiable and reinforced by proactive family engagement.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (8 miles away) William P X (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grace Care Center at Veterans Memorial in Houston, TX is an assisted living community that provides a range of amenities and care services to its residents. The community boasts a beauty salon where residents can get pampered, and each room contains cable or satellite TV for entertainment. Grace Care Center also offers community operated transportation for residents to easily access nearby locations.
There is a computer center available for residents to use, as well as a fitness room for those who want to stay active. The facility is fully furnished, ensuring that residents have everything they need for a comfortable living space. Additionally, there is a gaming room and a small library for recreation.
The outdoor space includes a garden where residents can relax and enjoy nature. Housekeeping services are provided to keep the community clean and tidy. Each resident has their own private bathroom for convenience.
Dining options at Grace Care Center include restaurant-style dining with special dietary restrictions accommodated. Meal preparation and service are provided, including assistance with nutrition needs such as diabetes diet management.
Care services at this assisted living community include 24-hour call system and supervision to ensure the safety of residents. Staff are available to provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management is offered to ensure proper administration of medications.
The mental wellness program promotes the emotional well-being of residents. Transportation arrangements can be made both for non-medical purposes and doctors' appointments.
Residents can enjoy various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities led by the staff. Concierge services are available to cater to individual needs.
Located in Houston, TX, Grace Care Center at Veterans Memorial is conveniently situated near parks, pharmacies, restaurants, and places of worship for easy access to community resources. With its array of amenities and comprehensive care services, this assisted living community offers a comfortable and supportive environment for seniors looking for quality care in Houston.
Grace Care Center At Veterans Memorial is located at 1424 Fallbrook Drive, Houston, TX 77038 in Harris County, Texas
Grace Care Center At Veterans Memorial on seniors.fyi includes 10 photos including images showing dining, interior, landscaping, lighting, fence, pathway, grass, gazebo, and more.
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Interior
Living Room
Dining
Landscaping
Lighting
Nature
