Focused Care At Westwood

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Focused Care At Westwood Focused Care At Westwood

Focused Care At Westwood

8702 Course Drive, Houston, TX 77099

For more information about senior living options: (844) 490-3973

4.5 from 57 reviews
5 stars
47
4 stars
3
3 stars
1
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Focused Care At Westwood

    Pros

    • pro Focused Care at Westwood is praised as a clean, well-managed facility with a caring and compassionate staff.
    • pro Bernard Tanyi, the Executive Director of Operations, is described as a wonderful administrator who sets an example of excellence and unwavering dedication to patient care.
    • pro Tonya Wallace, the Social Worker, is commended for consistently going above and beyond to provide families with information and guidance.
    • pro Carla Hudgen is recognized as the activity director who leads well-organized activities, energizes residents, and hosts popular Bingo games and birthday celebrations.
    • pro The Westwood team is described as a blessing, bringing sunshine and joy to residents and their families.
    • pro Sabrina, the DON, is praised for genuine care, attentiveness to residents' needs, and effective issue resolution.
    • pro Kayla and other staff (Sallieu, Ravens, Lovelyn) are described as good, attentive, and dedicated caregivers.
    • pro The therapy team, including Felix, and wound care by Sharika, are lauded for positive outcomes and thoughtful care.
    • pro Carla's involvement with families - organizing outings and coordinating special moments like birthday celebrations - is repeatedly highlighted.
    • pro The facility is consistently described as welcoming, friendly, and clean, with excellent customer service.
    • pro Activities and outings planned by Carla keep residents engaged and excited, with gifts and rewards contributing to their enjoyment.
    • pro Many reviewers express loyalty and a strong endorsement, recommending Focused Care Westwood to others.

    Cons

    • pro They describe Focused Care Westwood as the worst facility they have ever seen, citing neglect of a leg wound for almost a week.
    • pro They allege staff committed fraud by posing as a relative in their grandmother's case.
    • pro They report being spoken to in a crazy, unprofessional manner over the phone.
    • pro They claim their relative's leg wound was neglected for nearly a week.
    • pro They state the facility and its staff are crazy and warn others not to visit or bring family.
    • pro They report late-night diaper changes occur with no consideration and are not performed until shift change.
    • pro They accuse staff of being responsible for a resident's death during the pandemic.
    • pro They say physical therapy had not been provided for over two months.

    Review

    Focused Care at Westwood presents itself as a clean, well-managed environment where a caring and compassionate staff strives to put patients and their families first. The leadership, exemplified by Bernard Tanyi, Executive Director of Operations, is described as setting a high bar for excellence that flows through every department. Reviewers repeatedly credit this leadership with creating a culture of dedication to patient care and family support, a foundation that seems to anchor many of the positive experiences residents and loved ones share.

    A number of staff members earn high praise for going above and beyond. Tonya Wallace, a Social Worker, is thanked for always providing families with the information and guidance they need to make informed decisions on a daily basis. Carla Hudgen, the activity director, is celebrated for her energy and organized approach to keeping residents engaged. Her efforts shine particularly in social events like Bingo, which residents enjoy as a group activity, and the monthly Birthday Party, described as a lively, hand-clapping, dancing-in-your-seat celebration that offers a welcome respite from daily concerns.

    The facility is also recognized for bringing light and joy into residents' lives. In addition to the structured activities, staff members - including those highlighted by families - are described as warm, approachable, and ready to listen. One reviewer notes how a team member, Britney, is especially attentive, stopping to listen and support families. The overall sentiment is that Focused Care at Westwood provides more than just basic care; it fosters a sense of community and personal connection that residents and families find meaningful.

    Personal experiences within the facility further illustrate the mix of care and connection. A resident reports staying three weeks and encountering supportive staff and nurses, with good food and genuine care. Particular emphasis is placed on Yvonne Campbell, who is described as going above and beyond to make the stay enjoyable and filled with warmth. Carla is again highlighted as a standout, not only for her positive presence but also for being a source of lively activity and companionship. Winnie, a nurse, is singled out as someone who consistently goes the extra mile. The positive sentiment about the staff's dedication is echoed by a resident who notes feeling cared for and well taken care of, with staff who are attentive and kind.

    Carla Hudgen's role as activity director is described in several stories as deeply meaningful to both residents and their families. She organizes outings for residents who can participate and involves families as well. One aunt's birthday became a heartfelt moment when Carla arranged a surprise birthday outing to a Mexican restaurant and even shared a heartwarming video with the family when the aunt was in the ER. The same family member recounts Carla buying a cake and creating a memory that underscored how much she cares about residents beyond the daily tasks of care. This level of engagement is presented as a defining feature of the facility's approach to well-being.

    Yet the experiences at Focused Care at Westwood are not uniformly positive in every account. One review describes the facility as the worst they have seen, citing multiple troubling concerns: no physical therapy for over two months, allegations of staff fraud posing as relatives, unprofessional and harsh phone communication, and the neglect of a wound during the initial days of admission. The reviewer's narrative grows more intense as they describe a diaper change not occurring until shift changes, with at least one night of disruption and discomfort. The review acknowledges changes later, including praise for Sabrina, the DON, and a shift toward a more attentive and responsive approach, but it remains a cautioned voice about significant lapses in care that they experienced.

    Other long-term residents offer a broader, more seasoned perspective. A resident who has been at the facility for seven years notes a stark improvement after the arrival of the new DON, Sabrina, who is praised for genuinely listening and ensuring needs are met, sometimes with a directness that helps resolve issues. Kayla, the administrator, and Sallieu, along with Ravens and Lovelyn, are all mentioned as providing care without complaint. The sentiment from these accounts is that the Westwood team - with leadership and frontline staff - can be incredibly effective and supportive, especially when everybody works together to address concerns and maintain high standards of care.

    There are also voices that emphasize the social and family-friendly atmosphere. My sister Bettie's residence is described as peaceful and pleasant, with Carla frequently involved in activities and ensuring residents are engaged. Another account highlights Carla's responsiveness in planning activities and outings and notes Sabrina and the nursing staff as being helpful to families navigating transitions. A visiting family member expresses delight at how welcoming and professional the staff are, recognizing the facility's commitment to a warm, friendly environment where residents are known by name and cared for with consistent attention.

    In the end, the tapestry of reviews at Focused Care at Westwood paints a picture of a facility with a strong core of compassionate caregivers, robust activity programming, and a leadership team dedicated to high standards of patient-centered care. Across varied experiences - ranging from heartwarming stories of personal touches and family engagement to pointed concerns about delays in therapy and late-night care - the common thread is a community that strives to respond to residents' needs with empathy, accountability, and ongoing effort. The facility's clean, welcoming atmosphere and the evident care from staff who go the extra mile - whether arranging a birthday outing, delivering a comforting video, or simply listening - stand out as defining strengths, even as some reviews remind us that consistency and timely responses across all shifts remain critical areas for continued focus and improvement.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (17 miles away) William P X (17 miles away)
    • George Bush Intercontinental (25 miles away) George Bush Intercontinental (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Focused Care at Westwood is an assisted living community located in Houston, Texas. Our community is designed to provide a comfortable and supportive environment for seniors who require assistance with daily activities and want to maintain their independence.

    At Focused Care at Westwood, we offer a wide range of amenities to enhance the lives of our residents. Our beauty salon ensures that residents can enjoy regular grooming and hair care services without having to leave the community. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. We also have a computer center where residents can stay connected with loved ones and engage in online activities.

    Our dining options are exceptional, with restaurant-style dining serving delicious meals prepared by our experienced chefs. We accommodate special dietary restrictions to ensure that all residents' needs are met. Residents can also enjoy their meals in our beautiful dining room or outdoor space.

    We understand the importance of staying active and engaged, which is why we offer various activities for our residents to enjoy. Our fitness room allows seniors to maintain their physical well-being, while our gaming room provides opportunities for friendly competition and socialization. Our small library offers a quiet space for reading and relaxation.

    For those requiring assistance with daily tasks, our dedicated staff is available 24/7 to provide support. Whether it's help with bathing, dressing, transfers, or medication management, residents can rely on us for reliable care services. We also have a mental wellness program in place to prioritize emotional well-being.

    Transportation is made easy for our residents through community-operated transportation services as well as arrangement of non-medical transportation including doctor's appointments. We also assist with move-in coordination for a smooth transition into our community.

    Located conveniently near cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters, Focused Care at Westwood ensures that residents have access to essential services and entertainment options nearby.

    Overall, Focused Care at Westwood aims to provide comprehensive care and a fulfilling lifestyle for our residents in a warm and inviting community.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.5 miles)
    • Kim Son (1.6 miles)
    • McDonald's (2.1 miles)
    • Aga's Restaurant and Catering (2.2 miles)
    • Kelley's Country Cookin (2.6 miles)
    • In-N-Out Burger (3.1 miles)
    • Hadramout Restaurant M (3.2 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (3.3 miles)
    • Walgreens (3.4 miles)
    • CVS Pharmacy (3.5 miles)

    Cafes

    • 85C Bakery Cafe (1.8 miles)
    • Panera Bread (3.9 miles)
    • Nara Cafe (4.3 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.8 miles)
    • Cafe Layal (5.4 miles)

    Theaters

    • 2430 Amc Bar Fountains (3 miles)
    • Regal Edwards West Oaks Mall (6.3 miles)
    • Cinemark (7 miles)

    Physicians

    • Texas Children's Pediatrics Westchase (3.7 miles)
    • Hillcroft Medical Clinic Association (6.7 miles)
    • Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (6.8 miles)

    Places of Worship

    • Shirdi Sai Jalaram Mandir (4.2 miles)
    • Masjid As- Sabireen (4.4 miles)
    • Sugar Land First United Methodist Church (4.9 miles)
    • Church of Jesus Christ of Latter Day Saints (5.9 miles)
    • St John Vianney Catholic Church (6.8 miles)

    Parks

    • Sugar Lakes Park (5.9 miles)
    • Lost Creek Park (6.1 miles)
    • Oyster Creek Park (6.7 miles)

    Frequently Asked Questions

    Where is Focused Care At Westwood?

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