Synergy Homecare of SW Houston

Pros

• The care takers provided good service and stayed with the patient in the hospital.
• Despite being late a couple of days, they were able to prevent the patient's mom from falling.
• The actual care takers were fine in their performance.

Cons

• The caregivers were often late, which was a negative aspect of their service.
• Despite the main objective being to prevent the mother from falling, she did fall, indicating a failure on their part.
• The lack of a competent manager, director, or owner reflects poorly on the overall operation.
• The quality of care provided by the actual caregivers is questionable and leaves room for improvement.

Review

In a recent review, a customer expressed mixed feelings about their experience with a caregiving service. Overall, the service provided was satisfactory, but there were some concerns that arose during the process.

The customer began by acknowledging that the caregivers themselves were good at their jobs, providing adequate care for their loved one. However, there were a couple of issues that dampened their experience. One notable problem was the caregivers' tardiness on multiple occasions. This delay not only inconvenienced the customer but also raised concerns about the reliability of the service.

The primary goal of engaging these caregivers was to prevent any accidents or falls involving their mother. Unfortunately, despite this objective, an incident occurred where their mother did fall. It is important to note that while this incident was unexpected and unfortunate, the caregivers did take swift action by accompanying her to the hospital.

However, it seems that the root of these issues may lie with management rather than the actual caregivers themselves. The reviewer noted that they didn't hold high regard for the manager/director/owner of this caregiving service. This implies that there might be deficiencies in leadership and oversight within the organization.

Despite reservations about management, the customer did not have any specific complaints about the actual care provided by individuals who tended to their loved one's needs. While admitting uncertainty regarding these caretakers, they generally deemed them acceptable.

It is crucial to acknowledge both positive and negative aspects when evaluating services such as caregiving assistance. In this case, while some concerns were raised regarding tardiness and an unfortunate incident involving a fall, it is essential to recognize that caregivers did provide support during hospitalization.

Additionally, criticism directed towards management raises questions about how effectively this organization operates as a whole. A strong leadership presence is necessary for ensuring efficient coordination among staff members and maintaining quality standards in caregiving services.

Ultimately, this review provides valuable insights into both positive and negative aspects of this particular caregiving service. While some improvements in punctuality and management may be needed, the actual care provided by individuals appears to be satisfactory. Customers seeking similar services should consider these factors when making their decisions.

Located in Houston, Texas, this area offers a range of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple pharmacies nearby, accessing medication and health supplies is easy. There are also various dining options such as McDonald's, Aga's Restaurant and Catering, and Pappadeaux Seafood Kitchen for meals out. The presence of theaters like AMC First Colony 24 provides entertainment options, while cafes like Nara Cafe and Starbucks offer spaces to relax and socialize. Places of worship like Sugar Land First United Methodist Church and healthcare facilities including Texas Children's Pediatrics Westchase ensure spiritual comfort and medical care are within reach. Additionally, parks like Lost Creek Park and hospitals such as Sugar Land Surgical Hospital provide opportunities for outdoor leisure activities and access to healthcare services when needed. Overall, this neighborhood offers a well-rounded community with resources tailored to the needs of seniors looking for a vibrant place to call home.

Restaurants

• McDonald's (0.9 miles)
• Aga's Restaurant and Catering (1.3 miles)
• Kelley's Country Cookin (2 miles)
• In-N-Out Burger (2.4 miles)
• Pappadeaux Seafood Kitchen (2.7 miles)
• Kim Son (2.9 miles)
• McDonald's (3.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4 miles)

Theaters

• 2430 Amc Bar Fountains (2.4 miles)
• AMC First Colony 24 (6.9 miles)

Cafes

• 85C Bakery Cafe (2.9 miles)
• Nara Cafe (5.1 miles)
• Panera Bread (5.1 miles)
• Starbucks (5.4 miles)
• Starbucks (5.4 miles)
• BlendIn Coffee Club (5.5 miles)
• Starbucks (5.9 miles)

Places of Worship

• Masjid As- Sabireen (3.5 miles)
• Shirdi Sai Jalaram Mandir (4.5 miles)
• Sugar Land First United Methodist Church (4.6 miles)
• Church of Jesus Christ of Latter Day Saints (5.1 miles)
• St Laurence Catholic Church (6.8 miles)
• Houston Principal Jamatkhana (6.8 miles)

Physicians

• Texas Children's Pediatrics Westchase (4.8 miles)
• Hillcroft Medical Clinic Association (6.2 miles)
• Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (6.4 miles)
• Interventional Cardiology Associates (6.9 miles)
• Sugar Land OB/GYN Associates (7.1 miles)

Parks

• Lost Creek Park (5.2 miles)
• Sugar Lakes Park (5.4 miles)
• Oyster Creek Park (5.7 miles)
• Patriot Park at Lakes of Austin Park (7 miles)

Hospitals

• Sugar Land Surgical Hospital (7.1 miles)