Windsor Atrium
Save1814 Atrium Place, Harlingen, TX 78550
For more information about senior living options: (844) 490-3973
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Andrew from Windsor Atrium is extremely competent and friendly. All staff, CNAs, nurses, and therapists are amazing and care deeply for residents. Windsor Atrium is considered the best facility to be at and highly recommended. The wound care team is outstanding, led by Maricela Hinojosa, with attentive nurses. The administration and nursing leadership, including Delma Lucio, are responsive and proactive. The therapy department is lovely, with a friendly receptionist and strong overall care. The food at Windsor Atrium is wonderful and the atmosphere is pleasant and relaxing. CNA staff such as Emily, Brittney, and Johnny are praised for going above and beyond. The drivers, like Andrew P., are courteous with great attitudes and reliable service.
There was a scary RN/BSN who was unprofessional and rude, allegedly bragged about her experience, and wrongly administered anti-anxiety meds while ignoring a request to change a urinal. On the first night, Windsor Atrium reportedly had no pain meds for a patient in severe post-surgical pain, leading to a transfer to another hospital for relief. A graveyard-shift nurse response to a call button was reported to take over an hour. The scary RN/BSN allegedly caused multiple grievances due to delays and a poor attitude, and was suspended. A CNA was accused of leaving a patient sitting on the toilet for more than two hours and of giving all medications at once. A CNA was described as bathing the patient without a gown and leaving her cold and unattended for over an hour until a nurse arrived. A family member claimed that poor care contributed to the mother's death from bedsores and would not recommend the facility.Windsor Atrium has earned a broad streak of very positive impressions from families and patients who stayed there, with repeated notes about how competent, caring, and friendly the staff are. Several reviewers highlight the overall atmosphere as a standout: a facility where people feel respected, well cared for, and able to spend meaningful time with loved ones. One recurring point is the consistently upbeat demeanor of the drivers, receptionists, therapists, nurses, and aides, all of whom are described as attentive, professional, and easy to talk to. In particular, Andrew P., a driver from Windsor Atrium, is repeatedly praised for his great attitude, kindness, and prompt, reliable service - traits that many families say make a real difference when coordinating appointments and visits.
On the clinical side, many reviewers emphasize that the nursing and therapy teams are top-notch. A lengthy account from a patient and family member who navigated a complex wound-care recovery speaks to a highly professional team led by Maricela Hinojosa, with other standout caregivers like Billie, Tammy, and Nurse Ashley among the many who provided consistent, compassionate care. The wound care experience is described as excellent overall, marked by patience, clear explanations, and TLC, even as the patient notes a single problematic encounter with a nurse who created fear and frustration during a night shift. The family also commends the nursing director, Delma Lucio, and the administration for following up on complaints and taking the concerns seriously. Beyond wound care, therapy services - physical, occupational, and speech therapy - are repeatedly lauded as effective and engaging, with many residents showing visible appreciation for the personalized attention and the high level of skill displayed by therapists. The therapy department, in particular, receives frequent praise for being on top of things and for helping patients progress.
The facility's daily environment and general operations also come in for high marks. Several reviews point to a supportive and organized administration that is approachable and responsive. Families note that the administrative team is easy to reach and willing to listen, offering explanations and practical solutions to questions and concerns. The atmosphere is frequently described as pleasant, relaxed, and inviting, with reviewers mentioning that the environment feels different - in the best possible way - from other local facilities they've checked out. Food quality is another small but meaningful advantage cited by multiple reviewers, with one patient describing the meals as wonderful and another praising the overall friendliness and professionalism of the staff across departments, including housekeeping and kitchen staff.
Not all experiences are uniformly positive, and there are a few significant caveats raised by reviewers. One long, detailed account recounts a troubling set of events during a stay in which pain medication orders were not promptly processed, leading to avoidable distress and a transfer to another hospital for pain management. The same account critiques a particular RN/BSN for unprofessional and rude conduct, a delayed response to calls, and a harsh attitude that caused fear and discomfort. There are also criticisms about the social services side, with references to delays in arranging home health care after discharge. The reviewer emphasizes that, despite these issues, the wound-care team and many other staff members performed admirably and that the administration did respond to grievances and take action. Another profoundly negative experience shared by a different family involves the care their mother received in the past, including concerns about CNA conduct, delays in care, and inadequate attention to dignity and comfort, which culminated in a grave outcome. That account also underscores a desire for greater transparency, such as visible name tags for CNAs and more consistent adherence to basic patient-care standards.
Overall, the sentiment across the bulk of reviews is that Windsor Atrium is a strong choice for rehabilitation and skilled nursing, with a sincere commitment from many team members to provide high-quality, compassionate care. The facility is frequently described as the best option encountered by families, surpassing other local facilities in terms of staff attitude, attentiveness, and the ability to support both medical and emotional needs during recovery. Loved ones consistently express gratitude for the dedication of the care team, the effectiveness of the therapy services, and the approachable administration that follows up on concerns. While individual experiences vary and a few serious negative incidents are acknowledged, the prevailing message is one of trust and confidence in Windsor Atrium - a place many would choose again for themselves or for their family members, and a place they believe genuinely helps people recover and regain well-being.
111 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Valley International (4 miles away) Brownsville S.Padre Island International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Atrium in Harlingen, TX, is a vibrant assisted living community designed to enhance the well-being and quality of life for its residents. Nestled in a convenient location, the community boasts a wealth of amenities that cater to both comfort and lifestyle preferences. Residents can enjoy a full range of services, including a beauty salon, a fitness room, and access to a computer center. The inviting dining experience features restaurant-style meals that can accommodate special dietary restrictions, ensuring that nutritional needs are met while providing an enjoyable culinary experience.
For relaxation and social engagement, Windsor Atrium offers beautifully landscaped outdoor spaces, gaming rooms for entertainment, and cozy nooks like the small library where residents can unwind with a good book. With housekeeping services taking care of daily chores and fully furnished living spaces equipped with kitchenettes and private bathrooms, residents feel right at home while enjoying their independence.
The community is committed to holistic health through its wellness center and mental wellness program. Staffed around the clock with 24-hour supervision and an emergency call system in place, residents receive personalized care that includes assistance with daily activities such as bathing, dressing, transfers, and medication management.
Socialization is encouraged through various planned activities like fitness programs, resident-run initiatives, and scheduled day trips aimed at fostering connections among residents. Additionally, concierge services are available to help coordinate transportation arrangements for non-medical needs or doctors' appointments.
Located near multiple cafes, parks, restaurants, pharmacies, hospitals, places of worship, theaters, and physicians? offices ensures easy access to essential services while promoting an active lifestyle. At Windsor Atrium in Harlingen, TX?where community spirit thrives?residents enjoy not only a supportive environment but also opportunities for personal growth and engagement in their golden years.
Windsor Atrium is located at 1814 Atrium Place, Harlingen, TX 78550 in Cameron County, Texas
Windsor Atrium on seniors.fyi includes 5 photos including images showing interior, landscaping, trees, bedroom, grass, garden, walkway, palm trees, and more.
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