IHS of Harlington

Pros

• Treasure Hills provides exceptional nursing care and a wonderful home-like environment.
• The admissions coordinator, Julio Rada, makes the process easy and truly cares about residents' outcomes.
• The staff are loving, attentive, and consistently go above and beyond for residents.
• The facility has a great atmosphere with attentive staff and a wide variety of engaging activities.
• The therapy team is excellent and residents look forward to therapy sessions.
• The facility is clean, well-maintained, and welcoming.
• The dietary department routinely asks for input and offers healthy, delicious meals.
• CNAs and nurses deliver compassionate care and attentively attend to residents' needs.
• Families would highly recommend Treasure Hills for their loved ones' care.
• Amy, a leader at Treasure Hills, ensures residents receive the care they deserve.

Cons

• Unprofessional staff that does not care about their patients.
• On-floor staff do not attend to the sick and can spend hours with the light on and no one coming to help.
• Disrespectful staff, lack of emotion, favoritism, unprofessionalism, bedsores, patients sitting in wheelchairs dripping in urine, too many patient falls, patients full of bruises, director lacking empathy; social services covering up for CNA/Nurses neglect.
• The reviewer would not recommend this center.
• The reviewer states that the facility does not turn patients, causing bedsores, and allows others to occupy the patient's room and use their belongings, among many other problems.

Review

Treasure Hills emerges in these reflections as a facility that many families view as a loving, attentive place for their loved ones to heal, rehabilitate, and simply live with dignity. Across numerous testimonials, the staff are repeatedly described as attentive, compassionate, and willing to go above and beyond. Families emphasize how the team listens to individual needs, is responsive in moments of concern, and treats residents as more than patients - often likening the environment to a home where care and warmth are the constant themes. Several reviewers highlighted that the admission process is smooth and supportive, with specific praise for Julio Rada, the admissions coordinator, who is said to follow residents from the moment they arrive through discharge and genuinely cares about outcomes.

The nursing and caregiving teams are a central source of positive sentiment. Reviewers describe the nursing staff as professional, friendly, and consistently on their toes, with many noting that the team makes residents feel seen and well cared for. The sentiment extends to other departments as well: the kitchen is thanked for providing healthy and delicious meals, housekeeping for keeping rooms clean, therapy for encouraging progress, and the reception and dietary teams for their welcoming, collaborative spirits. The overall tone is one of respect and gratitude for a group of people who are viewed as more than workers - they are caretakers who foster a sense of safety and belonging.

Several families specifically call out the way Treasure Hills supports families in the journey of care. Stories abound of staff understanding parents' and spouses' wishes, communicating clearly about needs and goals, and ensuring that loved ones receive individualized attention. One reviewer shares how the staff treated their wife's needs with patience and understanding, while another family member recounts the sense of partnership created with the facility's team, noting how the staff listened and acted in the patient's best interests. The facility is credited with creating a home-like atmosphere where therapy and activities are designed to keep residents engaged, with praise for leadership that prioritizes patient-centered care and consistent follow-through from admission to discharge.

Activity and therapeutic offerings are repeatedly celebrated as a strength. Several reviews mention a robust menu of planned events and activities throughout the week, with many residents enjoying a well-rounded rehabilitation program and a lively social scene. Reviewers describe a caring therapy team that motivates residents, sets goals, and helps people feel hopeful about recovery. The environment is portrayed as lively yet respectful, with music videos, engaging recreation, and opportunities for residents to stay socially connected. The sense of camaraderie among staff and residents contributes to a perception of Treasure Hills as a place where daily life is purposeful and rewarding.

Yet, like any long-term care or rehabilitation setting, Treasure Hills faces challenges noted by some reviewers. A minority of comments describe troubling experiences, calling out unprofessionalism, indifference, or neglect in specific situations. One reviewer explicitly characterizes the staff as unprofessional and uncaring, while others report concerns about staff turnover affecting consistency of care. There are pointed criticisms about cleanliness and housekeeping, including rooms that are not kept up to standard and periods when residents' floors reflect ongoing clutter or mess. Some families express frustration with perceived delays in attending to residents, and there are testimonies describing distressing conditions such as patients not being turned, episodes of poor monitoring, or severe bedsores and bruising for some individuals. A few reviews raise strong alarms about empathy and accountability at leadership levels, alleging social services or management may not always address concerns promptly or adequately.

Despite these darker notes, the volume and specificity of many positive experiences strongly influence the overall impression. For many families, Treasure Hills is described as a great place to reside, with exceptional nursing care, a friendly and capable staff, and a wealth of services designed to support recovery and daily well-being. Some residents' families report remarkable improvements in health and function, including stories of patients returning to meaningful activity, regaining independence, and experiencing a sense of encouragement that helped them on their path to recovery. The facility earns praise for being close to hospitals, for providing a clean and attractive interior, and for leaders and teams - such as Amy in a leadership role - who are seen as actively ensuring patients receive the care they deserve.

In sum, Treasure Hills inspires a broad spectrum of experiences. For many families, it is a place where the staff feel like an extended family, where clinical and rehabilitative services are delivered with warmth, and where the environment supports a positive trajectory for residents. The overwhelmingly positive narratives emphasize personalized attention, clear communication, and a true commitment to making patients feel at home. At the same time, there are legitimate cautions raised by a subset of reviewers about consistency of staffing, attentiveness on the floor, and certain care standards. These contrasting voices underscore that, as with any facility of this kind, experiences can vary by moment, by staff on duty, and by individual needs. For families considering Treasure Hills, the clear takeaway is that touring the community, meeting potential caregivers, and discussing goals with the admissions team - especially with someone like Julio Rada - can illuminate how the facility could align with a loved one's specific recovery and care priorities.

This part of Harlingen, Texas, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With several physicians and hospitals in close proximity, residents have access to quality healthcare services. There are also plenty of dining options ranging from casual eateries like Raising Cane's Chicken Fingers and Chick-Fil-A to more upscale establishments like Jason's Deli and Khan's Grill. Nearby pharmacies such as CVS Pharmacy and Harlingen Pharmacy make it easy to fill prescriptions. Additionally, the serene McKelvey Park and Arroyo Park provide opportunities for outdoor recreation and relaxation. For those who seek spiritual fulfillment, there are various places of worship including St Anthony Catholic Church and Immaculate Heart of Mary Church nearby. Overall, this neighborhood offers a mix of convenience, comfort, and community for seniors considering settling down in Harlingen.

Physicians

• McKenna Allergy & Asthma Clinic (0 miles)
• Andrew Levine MD PA (0.1 miles)
• Dr Rafael Villalobos (0.1 miles)
• The Headache And Pain Center (0.1 miles)
• Su Clinica Familiar (0.2 miles)
• Khan, Raza Valley Baptist Physician Network Neuroscience Institute (0.2 miles)
• Maternal Fetal Medicine of South Texas (0.2 miles)

Hospitals

• Platinum Surgery Center (0.1 miles)
• Valley Baptist Medical Center (0.2 miles)
• DaVita Valley Baptist-harlingen Dialysis (0.3 miles)
• Lillian E Williams, PA-C, M.P.A.S (0.7 miles)
• Vitalant Blood Donation- Harlingen (0.8 miles)
• Solara Hospital Harlingen (0.8 miles)

Restaurants

• Oyster Bar Harlingen Tx (0.1 miles)
• Raising Cane's Chicken Fingers (0.2 miles)
• Luby's (0.2 miles)
• Jason's Deli (0.2 miles)
• Chick-Fil-A (0.3 miles)
• Station 1 Bar & Grill (0.4 miles)
• Khan's Grill (0.7 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Harlingen Pharmacy (0.2 miles)
• Muniz Rio Grande Pharmacy (1.1 miles)
• Good Neighbor Pharmacy (1.3 miles)
• Small Fry's Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2 miles)

Cafes

• Starbucks (0.3 miles)
• Girl Of All Trades (2.2 miles)
• Bandera Coffee (2.3 miles)

Parks

• McKelvey Park (0.8 miles)
• Arroyo Park (1 miles)
• Hugh Ramsey Nature Park (1 miles)

Places of Worship

• St Anthony Catholic Church (1.7 miles)
• First Methodist Church, Raimond Christian Center (1.9 miles)
• Immaculate Heart of Mary Church (2.2 miles)
• St Albans Episcopal Day School (2.2 miles)
• Iglesia Lirio De Los Valles (2.3 miles)
• Lady (2.6 miles)

Theaters

• Cinemark (2.9 miles)