Overall Review of Retama Manor Nursing Center - Edinburg
common5 reviews mention this
Staff feel like family
Residents and families describe an environment that feels like family.
Multiple reviewers say the staff treated them like family and made the experience feel personal, not transactional. Reviews also describe loved ones feeling comfortable and at ease, with families saying they had peace of mind about day-to-day care. One reviewer highlights staff taking extra time to offer comfort and guidance during a stressful situation.
common6 reviews mention this
Kind, professional care matters
Reviews frequently point to kind, professional staff care.
Across positive reviews, families credit nursing and other staff for compassionate, professional support and for keeping them informed about their loved one’s status. Several reviews emphasize emotional support and reassurance, especially when families were managing transitions or uncertainty. A smaller number of reviews raise concerns based on a negative phone interaction, which stands out against the rest of the feedback.
differentiator3 reviews mention this
Responsive help and guidance
Residents and families describe staff that responds with practical help.
Some reviewers mention more than just hands-on care, describing staff who helped with real-world needs such as paperwork and ongoing check-ins. Families also describe receiving timely updates about a loved one’s condition and being able to get comfort when they had questions or needed guidance. This theme shows up most clearly in reviews focused on family support and communication.
caveat2 reviews mention this
Phone interactions can disappoint
A couple of reviewers report unhelpful or rude phone interactions.
Two reviews mention negative experiences reaching the facility by phone, describing impatience or rudeness from the person who answered. These comments contrast with the positive feedback about staff attentiveness found in other reviews. If you plan to rely on phone communication, consider calling with specific questions and following up if you do not receive a clear response.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
56 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
McAllen Miller International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Elzaim Haissam S MD (0.3 miles)
Edinburg Eye Clinic: Mehkri Imitaz A MD (0.7 miles)
Tropical Texas Behavioral Health (0.9 miles)
Dr Arlene Sanchez Pediatric Clinic (1.8 miles)
Opengates Urgent Care (2.7 miles)
Urology Institute at Renaissance (3.2 miles)
McAllen Pediatric Associates (3.3 miles)
Restaurants
KFC (0.7 miles)
Whataburger (1.4 miles)
McDonald's (1.7 miles)
Taco Palenque (1.8 miles)
McDonald's (1.8 miles)
Chick-Fil-A (1.9 miles)
Trevino's Restaurant (2 miles)
Pharmacies
Walgreens (0.9 miles)
Med Care Pharmacy (1.1 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.3 miles)
Med Aid Pharmacy (3.4 miles)
Walgreens (4.2 miles)
Walgreens (4.3 miles)
Theaters
AMC Edinburg 18 (1.2 miles)
Cinemark Hollywood USA (4.4 miles)
Cinemark Theatre (6.1 miles)
Cafes
Starbucks (1.8 miles)
Coffee Zone (2 miles)
Starbucks (4.4 miles)
Starbucks (5.2 miles)
Starbucks (6.3 miles)
Luby's (6.5 miles)
Starbucks (7.1 miles)
Hospitals
South Texas Health System Behavioral (2.4 miles)
Doctors Hospital At Renaissance (3.1 miles)
Edinburg Conference Center At Renaissance (3.1 miles)
DHR Health Rehabilitation Hospital (3.4 miles)
Doctors Hospital at Renaissance (3.5 miles)
RGV Family Clinic (3.5 miles)
Parks
McAllen's 2nd Street Trail (3.2 miles)
San Juan Municipal Park (6.5 miles)
Places of Worship
Basilica of Our Lady of San Juan Del Valle - National Shrine (6.2 miles)
Retama Manor Nursing Center - Edinburg on seniors.fyi includes 3 photos including images showing bedroom, decor, outdoor, trees, interior, living room, seating, windows, and more.
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Retama Manor Nursing Center - Edinburg photos
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Interior
Decor
Trees
Interior, Living Room, Windows, and Seating
Decor
Bedroom
Trees, Garden, Outdoor, and Courtyard
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