Retama Manor Nursing Center - Edinburg

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Retama Manor Nursing Center - Edinburg Retama Manor Nursing Center - Edinburg Retama Manor Nursing Center - Edinburg

Retama Manor Nursing Center - Edinburg

1505 South Closner, Edinburg, TX 78539

For more information about senior living options: (844) 490-3973

4.5 from 74 reviews
5 stars
59
4 stars
7
3 stars
0
2 stars
2
1 stars
6

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    Overall Review of Retama Manor Nursing Center - Edinburg

    Pros

    • pro The staff are attentive, loving, and dedicated, making families feel supported.
    • pro Residents are well cared for, happy, and well groomed.
    • pro The facility is clean, well-maintained, and recently renovated, with a home-like atmosphere.
    • pro The dining service is described as fabulous with good, plentiful meals.
    • pro The environment is welcoming with engaging activities and a strong sense of community.
    • pro Specific staff members are repeatedly praised for their kindness, professionalism, and care.
    • pro Families can visit easily and communicate with staff; staff are accessible and responsive.
    • pro Windsor is described by reviewers as a hidden gem and a top choice for rehab or long-term care.

    Cons

    • pro The facility is described as dangerous and unsafe, with unprofessional and neglectful staff and injuries allegedly covered up and labeled as accidents.
    • pro Insufficient staffing is claimed to result in substandard care and living conditions.
    • pro The administrative leadership is portrayed as lacking empathy and not engaging with patients or families.
    • pro Families report extremely high charges and a difficult, traumatic experience when trying to remove a loved one, including being placed with dementia patients.
    • pro There are explicit allegations of abuse, neglect, or mistreatment and ongoing safety concerns for residents.

    Review

    Windsor Nursing and Rehabilitation Center in Edinburg has drawn a wide range of impressions from families and readers, with many describing it as a recently transformed, welcoming place where compassionate care is a common thread. Across numerous stories, loved ones are portrayed as receiving attentive, loving treatment from the care team, and the facility's reputation for cleanliness, comfort, and a homey atmosphere is repeatedly highlighted. Several families credit the staff with easing difficult decisions about placement and with making transitions smoother, emphasizing that the team - especially named individuals like Rosa and Sonya - was accessible, supportive, and genuinely invested in their loved ones' well-being.

    A striking portion of the praise centers on personal experiences with family members who found comfort and good care at Windsor. Parents and grandparents are frequently described as being well cared for, fed well, and engaged in a manner that respects their dignity. Critics note that the nursing and caregiving staff go above and beyond in daily routines, with comments about staff taking extra time to groom residents - "always comb their hair and make sure that they are pretty" - and to ensure residents look and feel cared for. Families recount being able to visit as they wished and feeling welcomed into a community that feels warm, safe, and attentive. The accounts frequently mention moments of gratitude toward staff who helped them navigate medical and emotional challenges during long-term or short-term stays.

    The facility's physical environment also receives strong praise. Many reviewers describe Windsor as clean, smelling fresh, and newly renovated, with photos and narratives emphasizing a brand-new, homelike feel. The Edinburg location is repeatedly described as aesthetically pleasing - state-of-the-art equipment, beautiful patio spaces where patients can enjoy nature, and rooms designed for comfort during short-term rehabilitation or extended care. The sense that the building itself supports well-being - bright rooms, tidy hallways, and a pleasant atmosphere - appears to be a unifying thread in the most positive reviews. Several commentators call Windsor a "hidden gem" and a place where the modern renovations have elevated the overall experience for residents and families alike.

    Within the ranks of Windsor's staff, several names recur as touchpoints for reassurance and quality care. Families consistently cite nurses and certified nursing assistants (CNAs) who demonstrate dedication and skill, with thanks directed toward individuals such as Alex, Carlos, and other unnamed CNAs who are described as patient and caring despite heavy workloads. One reviewer specifically highlights the contributions of nurse case manager Dru Watt, RN, noting how promptly and informatively she responds to questions and concerns. The leadership tone, as described by some families, is positively influenced by leaders like Leslie Von Dee Ahe, who is spoken of as leading by example with warmth and consistent interaction with residents. Such anecdotes help paint a picture of a facility where several caregivers and leaders form the backbone of daily life for residents.

    However, not all feedback presents Windsor in an unambiguously glowing light. A particular review stands in sharp contrast to the rest, warning readers to "DO NOT TRUST THIS FACILITY" and alleging dangerous conditions, unprofessional staff, neglect, and injuries that are allegedly covered up and labeled as accidents. The reviewer urges families to check on their loved ones often and to investigate everything, suggesting that the facility is unsafe and that residents may be at risk. While this single account diverges dramatically from the prevailing sentiment in most other reviews, it serves as a sobering reminder that experiences can vary and that potential occupants should conduct thorough due diligence and stay vigilant.

    Beyond this warning, other concerns surface about staffing and administrative engagement. Some reviewers note that the ratio of staff to residents remains challenging in practice, with comments like "not a 1-1 ratio which is impossible." They describe scenarios where CNAs and nurses are responsible for a large number of patients - "30 patients to care for" in a single shift - raising questions about workload, safety, and individualized attention. A few reviews mention the administrative side as less engaged with patients and families, with one reviewer expressing disappointment that an administrator did not demonstrate empathy or consistent accessibility. Such observations illustrate the ongoing tension between the facility's impressive renovations and the pressures on staffing and administrative responsiveness.

    Taken together, the collection of experiences at Windsor Nursing and Rehabilitation Center paints a multifaceted portrait. On one hand, the place is celebrated as a transformed, clean, and welcoming environment where residents are well cared for by a compassionate, capable staff; families describe meaningful visits, easy transitions, and a strong sense of community. The praise for specific caregivers, the livable and home-like setting, and the emphasis on attentive daily routines suggest Windsor can be a reassuring and positive choice for many families. On the other hand, at least one account raises serious concerns about safety, staffing levels, and administrative involvement, underscoring the importance of ongoing oversight and proactive family engagement.

    For families considering Windsor, the stories encourage a balanced approach. The facility's renovations, cleanliness, and consistently warm care experiences are compelling reasons to view Windsor as a strong option for both short-term and long-term needs. Yet prospective residents and their loved ones should also inquire directly about staff-to-resident ratios, daily schedules, and the administrative team's accessibility and responsiveness. Visiting the center, meeting with nurses and CNAs, and asking for a clear explanation of safety protocols and incident reporting can help ensure that the care environment aligns with personal expectations and needs. In sum, Windsor Nursing and Rehabilitation Center in Edinburg stands out as a facility with considerable strengths and a few areas that warrant careful attention, affirmed by a broad chorus of grateful families and a few cautionary voices seeking vigilance and transparency.

    Features

    Housing

    • 56 resident community capacity 56 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McAllen Miller International (9 miles away) McAllen Miller International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Retama Manor Nursing Center - Edinburg in Edinburg, TX is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a beauty salon where residents can get their hair styled and enjoy pampering treatments. Residents can also enjoy their favorite TV shows with cable or satellite TV provided in their rooms. Community-operated transportation is available for residents who need assistance getting around town or running errands.

    For those who enjoy technology, there is a computer center equipped with internet access. The dining room provides a comfortable and welcoming space for meals, which are prepared and served by the staff.

    Residents have access to a fitness room to help them stay active and healthy. Gaming rooms offer opportunities for socializing and entertainment. The garden provides a peaceful outdoor space where residents can relax and enjoy nature.

    Housekeeping services are provided to ensure that residents' living spaces are clean and tidy. Each resident has their own private bathroom for convenience and privacy. Move-in coordination is available to assist new residents with the transition into the community.

    A small library is available for residents who enjoy reading, and telephones are provided in each room for easy communication with loved ones. Non-medical transportation arrangements can be made for residents who need assistance getting to appointments or events.

    The wellness center offers programs and resources to promote mental well-being among the residents. Wi-Fi/high-speed internet is available throughout the community for those who want to stay connected online.

    Care services at Retama Manor include 24-hour call system and supervision for round-the-clock assistance if needed. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Diabetes diets are catered to, along with meal preparation according to special dietary restrictions.

    Various activities are offered to keep residents engaged including fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    Located in Edinburg, TX, the community is conveniently situated near cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals.

    Overall, Retama Manor Nursing Center - Edinburg provides a comfortable and supportive environment for seniors to live with access to high-quality care services and a range of amenities to meet their needs.

    Nearby Places of Interest

    Physicians

    • Elzaim Haissam S MD (0.3 miles)
    • Edinburg Eye Clinic: Mehkri Imitaz A MD (0.7 miles)
    • Tropical Texas Behavioral Health (0.9 miles)
    • Dr Arlene Sanchez Pediatric Clinic (1.8 miles)
    • Opengates Urgent Care (2.7 miles)
    • Urology Institute at Renaissance (3.2 miles)
    • McAllen Pediatric Associates (3.3 miles)

    Restaurants

    • KFC (0.7 miles)
    • Whataburger (1.4 miles)
    • McDonald's (1.7 miles)
    • Taco Palenque (1.8 miles)
    • McDonald's (1.8 miles)
    • Chick-Fil-A (1.9 miles)
    • Trevino's Restaurant (2 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • Med Care Pharmacy (1.1 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.3 miles)
    • Med Aid Pharmacy (3.4 miles)
    • Walgreens (4.2 miles)
    • Walgreens (4.3 miles)

    Theaters

    • AMC Edinburg 18 (1.2 miles)
    • Cinemark Hollywood USA (4.4 miles)
    • Cinemark Theatre (6.1 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Coffee Zone (2 miles)
    • Starbucks (4.4 miles)
    • Starbucks (5.2 miles)
    • Starbucks (6.3 miles)
    • Luby's (6.5 miles)
    • Starbucks (7.1 miles)

    Hospitals

    • South Texas Health System Behavioral (2.4 miles)
    • Doctors Hospital At Renaissance (3.1 miles)
    • Edinburg Conference Center At Renaissance (3.1 miles)
    • DHR Health Rehabilitation Hospital (3.4 miles)
    • Doctors Hospital at Renaissance (3.5 miles)
    • RGV Family Clinic (3.5 miles)

    Parks

    • McAllen's 2nd Street Trail (3.2 miles)
    • San Juan Municipal Park (6.5 miles)

    Places of Worship

    • Basilica of Our Lady of San Juan Del Valle - National Shrine (6.2 miles)

    Transportation

    • McAllen Bus Terminal (7.3 miles)

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