Desoto Long Term Care Partners is a nursing home community in Desoto, TX.
Information last verified:
1101 North Hampton Road, Desoto, TX 75115
For more information about senior living options: (866) 208-4318
3.1 from 36 reviews
5 stars
15
4 stars
5
3 stars
0
2 stars
2
1 stars
14
Overall Review of Desoto Long Term Care Partners
common13 reviews mention this
Care and staff dedication
Residents and families often describe caring, invested staff who take concerns seriously.
Many reviews highlight staff who feel attentive and genuinely focused on residents’ well-being. Several residents’ families describe good day-to-day support and positive interactions with aides, patient care techs, and nursing staff. Reviews also call out specific staff members for their professionalism and compassion. A smaller set of reviews goes the other way, but overall, residents and families frequently frame care as the strongest part of the experience.
common5 reviews mention this
Facility cleanliness stands out
Reviews repeatedly mention cleanliness, from fresh-smelling rooms to concerns about conditions found during visits.
Some families say the building is clean and describe it as always smelling clean and fresh. Another review also praises the facility for being very clean with no attitudes. At the same time, multiple negative reviews mention bad odors, flies, and conditions families say they found when visiting. Together, the feedback suggests cleanliness is something residents and families notice—positively or negatively.
caveat9 reviews mention this
Understaffing and delayed help concerns
Several reviews raise concerns about understaffing, missed call buttons, and insufficient assistance.
Negative reviews frequently describe a staffing shortage and trouble getting timely help. Families mention situations like waiting for assistance after call buttons are pressed, not checking on patients as expected, and residents left without needed support. Other reviews describe inadequate follow-through with basic needs and rehabilitation expectations. While some reviews are strongly positive about care, these staffing-related complaints are consistent across multiple accounts.
caveat6 reviews mention this
Communication and management follow-up
Families describe both good follow-up and serious frustration with communication and responsiveness.
One review says management listens and follows up on concerns, and others describe issues being handled in a timely fashion. However, several reviews describe communication problems, such as not getting follow-up calls or needing to make repeated efforts without answers. Some families also describe negative experiences with leadership during admissions or ongoing concerns. Overall, reviews show that how responsive leadership feels can vary widely depending on the situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Dallas Love (16 miles away)
Dallas-Fort Worth International (22 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
POA Happy Teeth Today (0.5 miles)
MomPremier Eye Institute (0.8 miles)
My Eyelab (2 miles)
Methodist Charlton Medical Center - Azhar A Kazi MD (2.8 miles)
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