1101 North Hampton Road, Desoto, TX 75115
For more information about senior living options: (844) 490-3973
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The staff are incredibly active, compassionate, and genuinely invested in residents' well-being. The management team is involved, listens, follows up, and takes concerns seriously to improve care. Anthony, the facility's patient care tech/driver, demonstrates sincere kindness, respect, and professionalism. Amanda, the Head of Nursing, is excellent at wound care. The center is consistently clean and smells fresh. Mrs. Fulton (the administrator) and the staff are amazing, loving, and caring toward residents. The administration and staff strive to ensure families feel heard and respected. The facility has a great team delivering great care.
The facility is terrible and the staff are terrible; families should not send their loved ones there. The administrator's license should be revoked because she is trash and her attitude is terrible. The place stinks upon entry and is understaffed; families should not bring their loved ones here. They do not take care of the minimal needs of the patients; residents are worse off after entering. The first-shift staff are terrible; they do not go into rooms to check on patients and often leave them unattended. The administration is non-helpful and staffing is clearly an issue; insurance processing is slow and sometimes denied. They served pork to a patient despite dietary restrictions and lied about medications being provided. Rides to doctor appointments are not taken care of, and rehabilitation is not properly done. The HR staff, such as Jazz, are disrespectful and unprofessional; communication is poor. The facility's care and service have declined over time, not matching what the website claims. A reviewer described neglect that led to a fall and an additional surgery for a resident.The Desoto Nursing & Rehab Center presents itself as a place where quality of care matters far more than a shiny veneer. Across the board, reviewers emphasize that the heart of the facility lies in its people - staff who are described as active, compassionate, and genuinely invested in each resident's well-being. The overarching message is that while the building itself isn't the newest, the daily work of the team makes up for it in big ways: residents feel safe, comfortable, and cared for, and families notice that the care comes with a real sense of warmth and attentiveness.
What stands out repeatedly is the commitment of the staff to go beyond the basics. Reviewers highlight Anthony, a patient care tech and driver, whose kindness, respect, and professionalism earn him particular praise. Amanda, the head nurse responsible for wound care, is singled out for her effective attention to a difficult medical issue, with one comment noting a serious foot condition that could have led to amputation but is now showing improvement due to her interventions. The medical leadership - especially the administrator Denise and the DON (Director of Nursing) Amanda - also gets credit from multiple families for being engaged and supportive, with mentions of responsive follow-up and a willingness to listen to concerns and act on them.
Family members who have been intimately involved in care speak to a sense of collaboration and communication that feels meaningful. One reviewer notes that their father has been at the facility for more than two years and that the entire family remains engaged with staff to ensure swift, equitable resolution of any concerns. The reviewer adds that, although no facility is perfect, the father's overall care has been good and they rate the experience at four stars. Another expresses appreciation for a "very involved" care team that keeps families informed and reassured, describing the experience as one where management genuinely takes concerns seriously and strives to improve, with families feeling heard and respected.
Yet, the same facility that earns praise from some also faces pointed critiques from others, illustrating a wide spectrum of experiences. Several reviewers describe serious problems such as understaffing, delayed responses to call buttons, and insufficient rehabilitation services. One harsh review uses strong language to condemn the place as unsafe and neglectful, claiming that staff do not care and that patients are left to suffer or die due to a lack of attention. Another narrative recounts a devastating incident in which a patient waited hours for assistance, ultimately falling and needing additional surgery after discharge from the hospital, with the reviewer accusing the facility of negligence and poor follow-through. In these accounts, families describe long waits for help, poor bedside attention, and a perception that the care environment is not aligned with what is promised on the website.
Other critiques hit on interpersonal dynamics and administrative conduct. Some reviewers paint a picture of inconsistent experiences with staff, praising some individuals while labeling others as disrespectful or unprofessional. A particular grievance centers on an HR representative described as rude and unprofessional, contrasted with praise for the DON and ADON (Assistant Director of Nursing) and various administrators who are deemed attentive and caring by other families. There are also pointed remarks about the administrative leadership's capacity to manage insurance processes or respond to inquiries in a timely fashion, with some families feeling that the administration and admissions process were not as smooth or transparent as hoped.
The tonal range within these reviews is wide, ranging from gratitude for compassionate, capable care to strong warnings about neglect and mismanagement. Several reviewers emphasize the importance of personal vigilance when placing a loved one in any long-term care setting: to visit often, stay on top of staff, and verify that care matches what is promised. Even among the more negative accounts, a few mention that there are "amazing people" working there and that some staff are deeply committed; they simply feel that systemic issues - understaffing, inconsistent supervision, and administrative friction - undermine what could be a consistently excellent level of care. One final sentiment captures the mixed reality: the center can be a wonderful place with excellent staff, but it requires ongoing oversight and involvement from families to ensure standards are maintained.
There is also a small but notable slice of praise for the facility as a workplace and community. A reviewer who identifies as a staff member or former employee describes the place as a great place to work and live, with excellent staff and a clean environment free of attitudes. This perspective underscores that when the team is operating well, the facility can feel like a supportive, positive environment for both residents and staff - a contrast to the harsher criticisms that describe systemic failures. Taken together, the reviews paint a complex portrait: Desoto Nursing & Rehab Center has the potential to deliver high-quality, compassionate care driven by engaged leadership and dedicated caregivers; however, serious concerns about staffing, timely responses, and consistency in care persist in enough accounts to warrant careful consideration by families evaluating the facility.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (16 miles away) Dallas-Fort Worth International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desoto Long Term Care Partners in Desoto, TX is a vibrant and supportive assisted living community that offers a range of amenities and care services to seniors looking for a comfortable and enriching living environment. The community is equipped with various amenities such as a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, and a gaming room. Residents can enjoy the convenience of fully furnished accommodations with private bathrooms and access to outdoor spaces.
The community provides housekeeping services to ensure that the living spaces are always clean and well-maintained. The kitchenette allows residents to prepare snacks or light meals at their leisure. Move-in coordination is available to assist new residents in settling comfortably into their new homes. Wi-Fi/high-speed internet is provided throughout the community for residents to stay connected with loved ones.
Desoto Long Term Care Partners offers an array of care services including 24-hour call system and supervision for added peace of mind. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time. A mental wellness program is offered to support the emotional well-being of residents.
The dining experience at Desoto Long Term Care Partners is tailored to meet specific dietary restrictions, ensuring that everyone's nutritional needs are met. Additionally, the community offers a variety of engaging activities for residents to enjoy including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Located in close proximity to cafes, pharmacies, physicians' offices, restaurants, and hospitals, Desoto Long Term Care Partners ensures easy access to essential amenities and healthcare services.
Overall, Desoto Long Term Care Partners provides comprehensive care services and an inviting atmosphere for seniors seeking an assisted living community that promotes independence and enriches their overall quality of life.
Desoto Long Term Care Partners is located at 1101 North Hampton Road, Desoto, TX 75115 in Dallas County, Texas
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