Sagebrook Sn Health Center
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901 Discovery Boulevard, Cedar Park, TX 78613
For more information about senior living options: (844) 490-3973
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The staff provided dedicated and sincere care during recovery. The physical therapy team was a favorite part of the day for residents. CNAs were very helpful and dedicated to their job. Office staff and leadership were responsive and supportive. The food was delicious and enjoyed by residents. Sagebrook cares deeply about service and provides a great patient experience. The admissions director was welcoming and inspired confidence in the care. Hospice providers regard Sagebrook as a favorite to refer patients to, with staff who are amazing to work with.
They describe the facility as a nightmare to place a loved one in and would not recommend it. They report the staff as rude and unprofessional, sometimes hanging up on callers. They allege the facility prioritizes payments over patient care, leading to neglect when payments are missed. They state rooms and bathrooms are filthy and infested with roaches and other pests. They note residents are left in soiled diapers and not regularly bathed or cleaned. They mention constant staff turnover, resulting in inconsistent and poor care. They warn of health and safety hazards, including mold and dirty conditions. They observe a lack of weekend activities and residents left unattended for long periods.The collection of accounts about Sagebrook paints a picture of a facility that can be a lifeline for families and a source of serious concern at the same time. Across the reviews, there are threads of praise about the therapeutic and personal aspects of care, interwoven with deeply troubling reports about neglect, cleanliness, and communication. Taken together, the narratives reveal a complicated reality in which some patients and families experience attentive, effective rehabilitation and compassionate staffing, while others encounter frustration, fear, and alarming conditions.
On the positive side, several comments describe meaningful progress and appreciated support during recovery. A resident recovering from an accident and facing knee surgery notes that the therapy itself was good, even though there was a disconnect with the doctor and medical history afterward. The rehabilitation team - especially the physical therapy staff - receives enthusiastic praise: "the Physical therapy Ladies," with Ms. Mallory singled out, plus an affectionate nod to a sometimes-humorous "mannequin" that helped during sessions. The med aide who brought medications, the CNAs who were helpful and dedicated, and the office medical staff, including a manager referred to as "the boss lady," are all thanked for their efforts. Nutrition gets a shout-out too - the reviewer enjoyed the meals, describing them as delicious and "nitrous." For some families, this mix of attentive therapy, responsive nursing, and supportive administrative staff translates into confidence and relief during a challenging time.
Other reviewers recount positive, organized experiences as well. In one case, a family member highlights how the admissions director, Lauren, made the patient feel confident in care, and how the therapy went well, with a patient walking out "pain free." A hospice provider notes Sagebrook as a preferred referral option, praising the support from social worker Travis and a broader team including Bonnie, Scarlett, Kelsey, Jess, and Chris for being a pleasure to work with. A broader family note extols the staff's communication and respect toward aging parents, along with practical help in transporting parents to doctor visits when a wheelchair-accessible vehicle was not available. In short, there are clear stories of competent therapy, reliable staff, and thoughtful coordination that made a meaningful difference for some residents and their families.
Amid the praise, however, there are repeated and stark warnings about serious deficiencies. One commenter launched a scathing critique, describing the facility as a "nightmare" where the focus seems centered on money. This reviewer claims a pattern of neglect: a mother who was not receiving medications in a timely manner after admission, days of pain, an overnight diaper that remained saturated, and a sense that staff turnover undermined consistency in care. The same witness asserts that items labeled by residents often went missing, and they allege that the building harbored systemic hygiene problems: roaches in rooms and trash, with reports of a dirty bathroom that never stayed clean, and beds and rooms that smelled and looked unkempt. The reviewer claims that the environment included "roaches," "nat swarming on and around the trash can," and a broader sense that inspections merely masked ongoing issues rather than solving them. They also describe quiet weekends with little activity and residents calling out with little staff attention for extended periods. These vivid, accusatory statements paint a picture of a facility in serious distress to this reviewer.
In contrast, another account, though still critical, emphasizes improvements after initial concerns were raised. Orlando explains that Sagebrook did listen and respond rapidly - within about an hour of reporting concerns - culminating in leadership engaging directly and meeting in person to review daily support. The reviewer asserts that their mother's condition improved afterward and expresses a rare level of satisfaction about how the leadership handled the situation, noting that such proactive oversight is uncommon in many nursing facilities. This perspective acknowledges that when a facility responds decisively and communicates transparently, it can transform a distressed situation into a positive experience, at least for that family in that moment.
Still other remarks present a more ambivalent or fluctuating picture. A different review begins with compliments about a loved one's successful rehabilitation and the collaboration between staff and family, while another portion of the same account later shifts to emphasize the high quality and dedication of many team members. The writer lauds timely communication, respect toward parents who can be challenging, and practical help with logistics, yet they still acknowledge that care can be inconsistent in other cases. Taken together, these comments suggest that Sagebrook has the capacity to deliver strong, compassionate care when staff are aligned and responsive, but lapses in staffing, communication, or operations can dramatically color the overall experience.
In sum, the experiences shared about Sagebrook reflect a facility with both notable strengths and significant vulnerabilities. When therapy is well-executed, staff are kind and responsive, and leadership remains engaged, families speak warmly about recovery, coordination, and the sense that their loved ones are well cared for. Yet when communication falters, medications are delayed, cleanliness declines, or staffing churn disrupts routines, the same institution becomes a source of fear and frustration. The contrast emphasizes the critical importance of consistent staffing, reliable medication management, stringent cleanliness practices, and transparent, quick communication with families. For now, Sagebrook appears to be a place that can deliver excellent patient experiences under the right conditions but raises red flags that demand ongoing attention and rigorous oversight from administrators, staff, and regulatory bodies alike.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sagebrook Sn Health Center is an assisted living community located in Cedar Park, TX. The community offers a wide range of amenities to ensure residents' comfort and enjoyment. These include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished apartments, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor space for residents to relax in, private bathrooms in each apartment, restaurant-style dining with special dietary restrictions accommodated, a small library for residents to enjoy reading materials, telephones in each apartment for easy communication with loved ones, transportation arrangements for non-medical needs as well as transportation to doctors' appointments if required. The community also has a wellness center and provides Wi-Fi/high-speed internet access.
In terms of care services provided at Sagebrook Sn Health Center, residents benefit from 24-hour call systems and supervision to ensure their safety and wellbeing. Trained staff are available to provide assistance with activities of daily living such as bathing and dressing. Assistance with transfers is also provided if needed. The community offers specialized diabetes diets and can cater to special dietary restrictions. Medication management is included to help residents stay on track with their medications. A mental wellness program is available to support residents' emotional wellbeing.
Residents at Sagebrook Sn Health Center can enjoy various activities offered by the community such as concierge services for any additional needs or requests they may have. Fitness programs are available for those who want to stay active and maintain their physical health. Planned day trips allow residents to explore the surrounding area and engage in new experiences. There are resident-run activities that encourage socialization among fellow residents as well as scheduled daily activities organized by the community.
Additionally, Sagebrook Sn Health Center boasts excellent proximity to nearby amenities essential for daily living. There are seven cafes nearby where residents can enjoy meals or grab a cup of coffee. Six parks provide opportunities for outdoor recreation and enjoying nature. Thirteen pharmacies in close proximity ensure easy access to medications and health supplies. Ten physicians are located nearby for residents' medical needs. Thirty restaurants offer a variety of dining options for residents to enjoy. Two transportation options are available for convenient travel, and two places of worship allow residents to practice their faith. Finally, two theaters nearby provide entertainment options, and there is one hospital nearby in case of any medical emergencies.
Overall, Sagebrook Sn Health Center offers a well-equipped assisted living community with a range of amenities, care services, and nearby amenities to cater to the needs and interests of its residents.
Sagebrook Sn Health Center is located at 901 Discovery Boulevard, Cedar Park, TX 78613 in Williamson County, Texas
Sagebrook Sn Health Center on seniors.fyi includes 3 photos including images showing bedroom, and more.
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