Preferred Care at Home of Austin and Williamson County

Pros

• The staff were great and friendly.
• The caregivers were very caring and loving towards our loved one and family.
• They were always willing to work with the family on the care of our loved one.
• If money was an issue, they were willing to change the schedule and work with us on the cost.
• They were willing to schedule a caregiver when it would fit our schedule the best.
• Argie Martinez is a top notch caregiver running a top notch service.
• We couldn't be happier with them, and would absolutely recommend them to others.

Cons

• The staff were unreliable, as we had to go through four different caregivers within a few months.
• The company did not properly address the issue of caregivers arriving in inappropriate clothing despite being warned about it.
• Communication was poor, with short notice given when caregivers were unable to come and inconsistencies in arrival times.
• Contrary to their website's claims, one caregiver admitted to having only six months of experience instead of the required three years.
• Due to these negative experiences, the reviewer cannot trust the company and would not recommend it to others.

Review

Preferred Care at Home has received mixed reviews from its customers. While some have had a positive experience with the company and highly recommend it, others have encountered issues that left them dissatisfied. One common theme in the positive reviews is the great and friendly staff. Customers appreciate the caring and loving attitude of the caregivers towards their loved ones and family members.

Furthermore, the flexibility of Preferred Care at Home is highlighted by several reviewers. They commend the company for being willing to work with them on scheduling and cost, even if money was an issue. This level of accommodation allowed families to find a caregiver that fit their schedule best and eased any financial burden they may have faced.

However, not all experiences with Preferred Care at Home have been as positive. One customer shared that within a short period of time, they had gone through four different caregivers. This inconsistency in staffing could be unsettling for both the patient and their family members who rely on consistent care.

Another issue raised by a reviewer is communication problems with caregivers. There were instances where they received short notice when a caregiver would not be able to come or when one showed up late. Furthermore, there were incidents where a caregiver arrived in inappropriate attire after being previously warned about it.

In addition to these concerns, there were discrepancies between what was advertised on the company's website and what was actually observed by customers. One reviewer was informed by a caregiver that they only had six months of experience, contradicting the claim that all employees have at least three years of experience.

Despite these negative experiences, there are still customers who speak highly of Preferred Care at Home's services. They express their absolute satisfaction with the top-notch service provided by Argie Martinez, emphasizing his professionalism as a caregiver and running an exceptional service overall.

In conclusion, while Preferred Care at Home receives praise for its friendly staff, caring caregivers, and willingness to accommodate clients' needs regarding scheduling and cost; it also faces criticism for inconsistencies in staffing, communication problems, and potential discrepancies between advertised qualifications and actual caregiver experience. It is important for potential customers to carefully weigh these pros and cons before making a decision.

This part of Cedar Park, Texas offers a variety of amenities and services suitable for senior living. With several physicians, including Longhorn Imaging, Whitestone Pediatrics, and Westlake Dermatology & Cosmetic Surgery nearby, residents have access to quality healthcare options. There are also multiple restaurants such as BJ's Restaurant & Brewhouse and Jack Allen's Kitchen within close proximity for dining out. For entertainment, Cinemark Cedar Park theater is just 0.7 miles away. Additionally, there are pharmacies like CVS and Walgreens conveniently located for medication needs. Nature lovers will appreciate the nearby parks like Lakewood Park and Champion Park, perfect for leisurely walks or picnics. The area also offers easy access to transportation with the MetroRail stations not far away. Overall, this neighborhood in Cedar Park provides a comfortable and convenient environment for seniors looking to enjoy their retirement years.

Physicians

• Longhorn Imaging (0 miles)
• Aspire Allergy & Sinus (0.8 miles)
• Whitestone Pediatrics (0.9 miles)
• Westlake Dermatology & Cosmetic Surgery - Cedar Park (1.9 miles)
• Oncology Group (2 miles)
• Retina Group of Texas (2.4 miles)
• Leander Primary Care (3 miles)

Restaurants

• In-N-Out Burger (0.3 miles)
• BJ's Restaurant & Brewhouse (0.4 miles)
• Tumble 22 (0.4 miles)
• The Grove Wine Bar & Kitchen (0.5 miles)
• Chick-Fil-A (0.6 miles)
• Jack Allen's Kitchen (0.7 miles)
• Mighty Fine Burgers (0.7 miles)

Theaters

• Cinemark Cedar Park (0.7 miles)
• Alamo Drafthouse Lakeline (3.2 miles)

Cafes

• Starbucks (1 miles)
• HTeaO (1.5 miles)
• Red Horn Coffee House and Brewing Co. (2.6 miles)
• Summer Moon Wood-Fired Coffee (3 miles)
• 85 C Bakery Cafe USA (3.1 miles)
• Starbucks (3.4 miles)
• Cuppa Austin (4.4 miles)

Hospitals

• Cedar Park Regional Medical Center (1 miles)
• Round Rock Medical Center (6.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.8 miles)
• Walgreens (2.7 miles)
• Walgreens (3 miles)
• H-E-B Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Lakewood Park (2.7 miles)
• Ranch Trails Park (3.1 miles)
• Champion Park (3.8 miles)
• Robin Bledsoe Park (4.1 miles)
• Williamson County Regional Park (4.4 miles)
• Millrun Park (4.9 miles)
• Arboretum Park (5.2 miles)

Transportation

• MetroRail Lakeline Station (3.4 miles)
• MetroRail - Leander Station (5 miles)

Places of Worship

• St Vincent De Paul Catholic Church (4 miles)
• Jehovah's Witnesses (4.8 miles)