Cottonwood Creek Nursing And Rehabilitation Center

Pros

• The staff at Cottonwood Creek was very responsive and caring, particularly during the day.
• The food served at the facility was generally good, with some meals being very good.
• Residents had the opportunity to engage in activities such as Bingo and watching TV in the common room.
• The physical therapy staff was enthusiastic, positive, and encouraging, helping patients regain their functionality.
• The facility appeared clean and well-kept on the outside, providing a pleasant environment for visitors.

Cons

• The staff at Cottonwood Creek ignored residents, leaving them dirty and unattended.
• Many reviews indicated that the staff did not respond promptly to patient needs and appeared to be goofing off.
• The facility was described as being a little rundown on the inside, with insufficient cleaning and maintenance issues like holes in the floorboards.
• One reviewer noted that there were not enough activities for residents, expressing a desire for more engagement opportunities.
• The buzzers constantly buzzed without timely response from the staff, leading to frustration among patients.
• A negative experience was reported at night when staff was non-responsive to call lights, forcing patients to call out for help instead of receiving timely assistance.
• The facility may present a nice appearance, but it did not meet the expectations set during initial interviews regarding care and services provided.

Review

Cottonwood Creek Nursing and Rehabilitation has garnered a mix of reviews from residents, family members, and visitors, leading to a multifaceted portrayal of the facility. A significant concern raised by many is the apparent lack of attentive care provided to residents, particularly those with serious health conditions. One family member shared their distress over their mother's decline in health due to insufficient attention from the staff. Upon each visit, they observed that their mother was often dirty or left unattended for extended periods. The pervasive odor of urine within the facility underscored a troubling lack of cleanliness and care from the staff, fuelling disappointment and dissatisfaction among relatives.

In contrast to these accounts of neglect, other reviews point out that Cottonwood Creek maintains an adequate level of cleanliness, especially when it comes to its public areas. While one reviewer noted that the nursing section did not seem overly concerned with patient care, they also acknowledged that both the facilities and rooms appeared reasonably well-kept. However, concerns linger regarding inadequate cleaning services; for instance, one family member recounted having to request room cleaning for their mother on multiple occasions. Furthermore, while some activities were available — such as Bingo sessions — others felt there was a stark lack of engaging activities for residents who might wish for more variety in their daily routines.

The physical condition of Cottonwood Creek also came under scrutiny in several reviews. Although certain aspects seemed well-maintained on the exterior, issues such as damaged floorboards were noted inside. These minor repairs illuminated a broader concern about whether fundamental maintenance is being consistently managed within this nursing home environment. In addition to cleanliness issues, some reviewers expressed worries about how well-staffed the facility truly is; complaints about slow response times when residents called for help prompted critiques about inadequate staffing levels.

Another stark juxtaposition arose in reviews detailing experiences within different contexts at Cottonwood Creek. For instance, one rehab patient recounted positive interactions during their daytime hours when staff attentiveness was noticeably improved. Medications arrived punctually and physical therapy sessions commenced promptly after breakfast under the guidance of enthusiastic professionals dedicated to recovery goals. This review highlighted an essential part of nursing home experiences: the variability between day and night shifts has been starkly illustrated through personal accounts.

Conversely, nighttime reports reflected disillusionment with responsiveness once again resurfaced as major concerns late at night when assistance became less accessible. Reviewers noted that call lights frequently went unanswered or attended much later than needed; this caused significant distress among patients requiring urgent support but unable to mobilize independently due to their conditions.

Lastly, while several reviewers pointed out these operational shortcomings and areas ripe for improvement at Cottonwood Creek Nursing and Rehabilitation Center—such as attentiveness during off-hours—some also emphasized satisfactory elements like food quality and general atmosphere among caring staff members during specific times throughout the day or week. Ratings on food varied but generally reflected decent standards; one individual claimed meals could sometimes reach delicious levels while acknowledging differing opinions across patients regarding taste preferences.

Ultimately, Cottonwood Creek presents an intricate picture through its mixed reviews—from commendations surrounding certain caregiving moments during rehabilitation processes accompanied by experienced personnel striving toward progress—to critical commentary revealing considerable struggles concerning patient attention amidst understaffing scenarios affecting overall quality-of-care delivery throughout various times in resident life cycles observed there.

Hospitals

• Cedar Park Regional Medical Center (0.3 miles)
• Round Rock Medical Center (5.9 miles)

Restaurants

• Freddy's Frozen Custard (0.5 miles)
• Mighty Fine Burgers (0.6 miles)
• Chuy's (0.7 miles)
• Jack Allen's Kitchen (0.7 miles)
• Chick-Fil-A (0.7 miles)
• The Grove Wine Bar & Kitchen (0.9 miles)
• Tumble 22 (0.9 miles)

Cafes

• Starbucks (0.6 miles)
• Red Horn Coffee House and Brewing Co. (1.6 miles)
• HTeaO (2.2 miles)
• Summer Moon Wood-Fired Coffee (3.1 miles)
• 85 C Bakery Cafe USA (3.9 miles)
• Starbucks (4.2 miles)
• Cuppa Austin (4.7 miles)

Theaters

• Cinemark Cedar Park (0.6 miles)
• Alamo Drafthouse Lakeline (4.1 miles)

Physicians

• Whitestone Pediatrics (0.7 miles)
• Aspire Allergy & Sinus (0.7 miles)
• Oncology Group (1.1 miles)
• Retina Group of Texas (1.3 miles)
• Longhorn Imaging (1.4 miles)
• Leander Primary Care (3 miles)
• Austin Regional Clinic (3.1 miles)

Parks

• Lakewood Park (1.6 miles)
• Ranch Trails Park (2.4 miles)
• Williamson County Regional Park (3.1 miles)
• Champion Park (3.4 miles)
• Robin Bledsoe Park (4.1 miles)
• Millrun Park (5.8 miles)
• Arboretum Park (6 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)
• H-E-B Pharmacy (4 miles)
• Walgreens (4 miles)

Places of Worship

• Jehovah's Witnesses (3.8 miles)
• St Vincent De Paul Catholic Church (4.1 miles)

Transportation

• MetroRail Lakeline Station (4 miles)
• MetroRail - Leander Station (4.5 miles)