Information last verified:
625 North Main Street, Boerne, TX 78006
For more information about senior living options: (844) 490-3973
The staff have great energy. The staff are friendly and nice to residents. The facility feels homey and welcoming, with kind and helpful staff. The staff are simply the best and a pleasure to work with. The nursing staff are wonderful; they are nurturing, prompt and very kind. Delia Martinez, the Director of Nursing, has built a team of highly competent staff. Long-tenured staff speak volumes about the quality. Residents praise the rehab team for its care. The nurse management team is excellent; Danielle has elevated the care. The staff are very caring and treat residents like family.
The staff were described as horrible and accused of stealing a resident’s money. The administrator was described as clueless about what goes on in the facility. The facility was labeled unsafe due to overmedication and lack of regular resident checks. There is constant turnover and severe understaffing, causing residents to suffer. Some care staff are unprofessional, disinterested, and rude, undermining therapy and care. Hygiene and cleanliness issues were reported, including missing clothes, dirty residents, and infrequent checks. Residents were left in urine or feces and in dirty conditions. The reviews warn others not to place a loved one there.Town and Country Manor in Boerne is best suited for families seeking a warm, homey rehab-focused option where real therapeutic progress and a responsive, people-centered staff are the top priorities. The community earns its strongest marks from residents and families who value PT/OT and memory therapy that translate into tangible function gains, such as regained balance after joint procedures. Across multiple notes, the rehab and nursing teams are described as nurturing, prompt, and consistently kind, with Delia Martinez named as the Director of Nursing by several reviewers who express confidence in a stable, experienced leadership. The setting itself feels intimate rather than institutional, with a sense of family among residents and staff that makes the everyday experience more livable for those who thrive in a connected, social environment.
That said, families should explicitly consider alternatives if robust, fail-safe safety and oversight are non-negotiable. The reviews reveal a wide variance in experiences, with critical concerns about understaffing, inconsistent care, and administrative responsiveness. Some families report excellent caregiving and attentive management, while others recount missed hygiene, missing clothing, and disturbing gaps in monitoring that can escalate quickly for residents with dementia or complex medical needs. For memory care or high-acuity cases, where continuous supervision and flawless execution of daily routines are non-negotiable, this facility may not consistently meet expectations. In short, this is not a one-size-fits-all option; it demands active engagement and thorough due diligence from families.
On the positive side, the strongest selling points center on the staff’s energy and the practical, therapy-driven care model. Families repeatedly praise the competency and warmth of the nursing team, the effectiveness of rehab services, and the “homelike” atmosphere that makes residents feel seen and cared for. The presence of a capable rehab unit and a management team that has earned long-tenured staff contributes to a sense of momentum and accountability that many families find reassuring. Cleanliness and courtesy are frequently noted as well, with residents describing food quality and interpersonal dynamics in a favorable light and therapists delivering meaningful, confidence-building sessions that translate into real daily gains.
The most troubling contradictions appear in the cons: reports of theft, possible overmedication, and episodes that suggest neglect or delayed response times. Several reviews recount incidents of belongings going missing, inappropriate medication handling, and families feeling the care team is not consistently attentive or proactive. There are also repeated complaints about communication gaps, difficulty reaching administration, and a pattern of turnover that can undermine continuity of care. The most concerning posts describe conditions that put vulnerable residents at risk, situations that would be unacceptable in a facility with a higher standard of oversight. These experiences do not erase the positives, but they do warrant serious consideration and stringent scrutiny before choosing Town and Country Manor.
How the strengths weigh against the weaknesses depends on family priorities and risk tolerance. For those prioritizing visible rehab outcomes, a welcoming atmosphere, and staff who genuinely seem to care, the pros can outweigh several mid-level concerns when paired with proactive family involvement and ongoing monitoring. The presence of a dedicated nursing director and a history of capable therapy teams provide a solid backbone that can drive meaningful recovery and daily life improvements for many residents. Yet the negative anecdotes cannot be dismissed: they illuminate potential, real-life pitfalls that could complicate care, especially for residents with dementia, high needs, or families unable to supervise closely. This is a facility that rewards engaged families who demand accountability and clear communication.
In the end, Town and Country Manor presents a pragmatic choice with a clear split personality: strong rehab-focused care and a home-like culture on one side, paired with credible safety and consistency risks on the other. For families who can invest the time to interview staff, request transparent care plans, review incident histories, and insist on reliable scheduling and hygiene standards, it can be a solid option that delivers real functional gains. For others where stability, unwavering safety monitoring, and predictable daily routines are paramount, exploring alternatives with deeper, ongoing oversight may be the prudent course. The decision comes down to aligning the resident’s care needs with the facility’s ability to deliver consistent, accountable, and compassionate care every day.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Town And Country Manor is an assisted living community located in the charming town of Boerne, TX. We offer a range of amenities and care services to ensure our residents are comfortable and well-cared for.
Our community boasts a variety of amenities to enhance the lifestyle of our residents. They can enjoy regular visits to our beauty salon to pamper themselves or relax in front of their favorite shows with cable or satellite TV in their fully furnished apartments. Our community operated transportation is available for outings and appointments, and our computer center allows residents to stay connected with loved ones.
Meals at Town And Country Manor are a delightful experience as well. Residents can dine in our elegant dining room, enjoying restaurant-style dining with nutritious meals prepared by our talented chefs. Dietary restrictions and special diets are accommodated.
At Town And Country Manor, we understand the importance of maintaining an active lifestyle, both physically and mentally. Our fitness room offers exercise equipment for those who want to stay in shape, while our gaming room provides opportunities for social interaction and friendly competition. For those who prefer quieter activities, we have a small library stocked with books. Our wellness center offers programs focused on mental wellness, ensuring residents' overall well-being.
Our care services are comprehensive and compassionate. We have a 24-hour call system and supervision to provide peace of mind to both residents and their families. Our dedicated staff assists with daily living activities such as bathing, dressing, and transfers as needed. Medication management ensures that medications are taken appropriately.
Town And Country Manor is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals and transportation options nearby.
Overall, Town And Country Manor is a warm and welcoming assisted living community that offers exceptional care services and amenities for seniors seeking comfort, enrichment, and peace of mind in Boerne, TX.
Town And Country Manor - Boerne is located at 625 North Main Street, Boerne, TX 78006 in Kendall County, Texas
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