Terraces at Cibolo

Pros

• Krystina is an amazing manager who always communicates with residents, is caring, and available.
• Krystina and Maintenance Marcos are exceptional.
• Terraces at Cibolo is a great community, and the staff is amazing.
• Krystina pays attention to every concern and addresses anything immediately.
• The staff is amazing.
• It is a great senior community.
• Krystina is an amazing community manager.
• The office staff is always willing to help with questions or issues and provides service with a smile.
• It is an amazing complex with great people.
• Residents love the office manager and maintenance staff; the complex is great.
• The community is nice and neighbors look out for one another.
• Management and staff are friendly, and residents are very happy.
• It is a very nice place to live.
• Residents have stayed for years and still love living there.
• It is absolutely the best place to live, a quiet community with helpful and friendly neighbors.
• The staff is wonderful and attentive.

Cons

• Management is almost impossible to reach.
• Maintenance requests are hard to obtain.
• They care only about the first of the month.
• The property is overpriced and in need of severe updating.
• It has gone downhill in the last few years.

Review

Terraces at Cibolo comes through in many ways as a quiet, welcoming place where neighbors look out for one another and where residents frequently praise the leadership and the people who work there. Across many notes, the property is described as a peaceful environment with a strong sense of community. Longtime residents in particular emphasize the consistent atmosphere: a place that feels safe, calm, and comfortable, where the surrounding grounds are noted as beautiful and well kept. The overarching impression from these comments is of a community that, at its best, feels like a close-knit neighborhood that happens to be a retirement-age setting.

Central to the positive experiences is the management team, especially Krystina, who is repeatedly described as an amazing manager. Several residents highlight her as someone who communicates well, cares about residents, and remains available when questions or concerns arise. In a few reviews, Krystina is described as paying attention to every concern and addressing issues immediately, which leaves a lasting impression of proactive, resident-focused leadership. The sentiment is that when someone reaches out, they can expect timely and attentive responses, which makes a meaningful difference in daily living for many residents.

Alongside Krystina, maintenance is also praised, with Marcos named as a standout member of the staff. The maintenance team is portrayed as responsive and attentive, capable of handling requests with a sense of efficiency and care. Comments about the maintenance staff often accompany accolades for the office team, reinforcing the sense that the people who work at Terraces at Cibolo genuinely strive to support residents' comfort and safety. The combination of a strong office presence and capable maintenance adds to the feeling of a well-run, resident-centered community.

The overall service culture is frequently summarized with warmth and friendliness. Office staff are described as willing to help with questions or issues, and service is often noted to come with a smile. Many residents affectionately celebrate the staff as "great," "amazing," or "wonderful," with repeated praise for the level of attentiveness and courtesy shown to residents. The phrase "service with a smile" appears more than once, reinforcing the sense that the day-to-day experience of living there is shaped by approachable, courteous personnel.

Yet the collection of reviews also includes some concerns that temper the otherwise glowing sentiment. A few residents feel that reaching management can be challenging, and one reviewer went so far as to say that the administration seems focused on the first of the month, implying a perception that financial or administrative priorities sometimes take precedence over resident needs. Another critique points to pricing, describing Terraces at Cibolo as overpriced and suggesting that the property would benefit from significant updates. There is a sense among these voices that, while the community delivers in terms of care and character, there are real issues related to value, upkeep, and modernization that have become more pronounced in the past few years.

Despite these concerns, several residents anchor their opinions in long-term experience and personal attachment. One resident notes having lived there for 11 years and continuing to love the place, underscoring a stability and consistency that can feel rare in retirement communities. The repeated statements about Krystina and the maintenance team - even in the face of other criticisms - suggest a staff whose impact on daily life remains profoundly positive for many people, especially those who rely on timely attention to concerns and a friendly, supportive office environment.

In sum, Terraces at Cibolo emerges as a place with a strong core: a quiet, beautiful property and a community of neighbors who look out for one another, paired with a responsive, caring management team and a capable maintenance staff. The positive threads center on Krystina's leadership, Marcos's hands-on maintenance, and an office culture that emphasizes friendliness and ready assistance. At the same time, there are voices that call for improvements in accessibility to management, more consistent modernization, and consideration of value in pricing. Taken together, the picture is of a community that many residents deeply love and want to see continue to thrive, while acknowledging areas where attention and growth could further enhance the living experience.

Restaurants

• Mague's Cafe (0.5 miles)
• N’s Thai Food (0.5 miles)
• Mary's Tacos (1.2 miles)
• Cibolo Creek Brewing Co. (1.4 miles)
• The Creek Restaurant (1.4 miles)
• Skinny Cat (1.4 miles)
• The Dodging Duck Brewhaus & Restaurant (1.6 miles)

Physicians

• Sports & Family Medicine of Boerne (0.6 miles)
• Dental Wellness Center (0.6 miles)
• Hill Country Family Medical Center (0.8 miles)
• Cottonwood Springs Family Practice (0.8 miles)
• Vision Source Boerne (1.2 miles)
• CommuniCare Health Centers - Boerne Campus (1.8 miles)
• Atkins, James H, Md - Texas Sinus Center (1.8 miles)

Pharmacies

• Boerne Drug Company (0.7 miles)
• Annie's Apothecary (1.3 miles)
• Majors, Adam Len (1.9 miles)
• Walgreens (1.9 miles)
• Walmart Pharmacy (2.1 miles)
• Annie's Apothecary (4.7 miles)
• CVS Pharmacy (7.5 miles)

Hospitals

• Celebrity Care Medical Clinic (0.8 miles)
• Methodist Hospital (2.5 miles)
• Hill Country Memorial (2.9 miles)

Places of Worship

• Community Bible Church (1 miles)
• Cross Community Fellowship (1.5 miles)
• First Baptist Church (1.6 miles)
• St Peter's Catholic Church (1.6 miles)
• Casa De Oracion Nueva Esperanza (14.9 miles)
• Our Lady of Guadalupe Catholic Church (16.5 miles)

Cafes

• Boerne Nutrition (1.6 miles)
• Starbucks (1.9 miles)
• Longhorn Cafe (2.1 miles)
• Panera Bread (15.8 miles)
• Starbucks (15.8 miles)
• Kaffeinated Crepes and Coffee (16.1 miles)
• Starbucks (16.4 miles)

Theaters

• AMC CLASSIC Boerne 11 (4 miles)
• Santikos Palladium IMAX (16.2 miles)

Transportation

• Otten Brothers Taxidermy (4.7 miles)

Parks

• Kendall Co Parks & Rec (6.9 miles)
• Friedrich Wilderness Park (13.4 miles)
• Guadalupe River State Park (16.1 miles)
• Eisenhower Park (16.3 miles)