Overall Review of College Street Health Care Center
common38 reviews mention this
Staff communication and dignity
Residents and families consistently describe staff who communicate clearly and treat people with dignity.
Many reviews highlight respectful day-to-day interactions, with residents spoken to kindly and families kept informed about care and follow-ups. Multiple comments describe staff going out of their way to help with appointments, questions, and overall wellbeing. A smaller set of reviews complains about rudeness or neglect, but even in those cases the core issue is still how staff respond when help is needed.
common5 reviews mention this
Food quality and meal support
Food is a frequent point of feedback, with both strong praise and complaints about meal handling.
Several reviews specifically call out the quality of meals and satisfaction with food. Other residents’ experiences include cold food or concerns about meal assistance, including instances where meals were left until they cooled. In one review, the family also ties care to attention to what their loved one likes to eat.
common8 reviews mention this
Cleanliness and odors
Cleanliness stands out, though a few reviews raise concerns about odors.
Many reviewers describe the facility as clean, tidy, and without noticeable bad smells, including mentions of a generally “clean” environment. Others report unpleasant odor and describe a more negative atmosphere, including one warning to avoid the place. One review also notes that even though the building is older, it was kept clean.
caveat2 reviews mention this
Medication timing and insulin access
A couple of reviews describe missed or delayed medication, including insulin not provided on arrival.
One review says a resident was denied insulin after arriving late, with the family describing this as an incompetent nursing experience. Another review reports that medication was not given on time, attributing it to understaffing at the time. Together, these comments point to reliability of medication timing as an occasional concern.
common5 reviews mention this
Activities and daily engagement
Residents are described as having regular activities and engagement.
Multiple reviews mention holiday planning and scheduled engagement led by the activities team, including named staff who organize special days. Families also describe ongoing efforts to create a sense of belonging through small events. One review additionally mentions seeing activities happen in communal areas, while another focuses on communication about daily activities and updates.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
50 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Southeast Texas Regional (11 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Starbucks (0.3 miles)
Restaurants
IHOP (0.3 miles)
Chick-Fil-A (0.3 miles)
Taco Bell (0.4 miles)
Pho Four Seasons (0.4 miles)
Jason's Deli (0.5 miles)
Wendy's (0.6 miles)
Chili's Grill & Bar (0.6 miles)
Physicians
Touchstone Medical Imaging (0.4 miles)
Texas State Optical (0.4 miles)
UT Physicians (0.5 miles)
Direct Medical Health Care (0.6 miles)
Cardiac Consultants (0.7 miles)
Holly, James L, Md - Setma (0.7 miles)
Elias Ezike, MD (0.7 miles)
Pharmacies
Walgreens (0.5 miles)
Golden Triangle Pharmacy (0.6 miles)
Kroger Pharmacy (1 miles)
Corner Pharmacy (1.6 miles)
Walgreens (2 miles)
PharmBlue Texas Pharmacy (2.1 miles)
Home Care Supply (2.2 miles)
Hospitals
Memorial Hermann Baptist Beaumont Hospital (0.5 miles)
Beaumont Surgical Affiliates (0.7 miles)
Harbor Hospital of Southeast Texas (0.8 miles)
Diagnostic Health (0.9 miles)
Beaumont Medical and Surgical Hospital (1.1 miles)
College Street Health Care Center on seniors.fyi includes 12 photos including images showing interior, landscaping, trees, outdoors, healthcare, building, hallway, flag, and more.
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College Street Health Care Center photos
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Interior
Outdoors
Decor
Living Room
Building
Trees
Windows
Entrance
Seating Area
Hallway
Healthcare
Interior
Decor
Bedroom
Dining and Windows
Living Room and Television
Landscaping
Building and Flag
Trees
Seating Area and Lobby
Entrance
Outdoors
Wall Art and Brick Wall
Nature
Healthcare
Hallway
Grass and Park
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