Windsor Nursing And Rehabilitation Center Of Duval in Austin, TX
Save5301 West Duval Road, Austin, TX 78727
For more information about senior living options: (844) 490-3973
The caregivers and administration show compassion and dedication. The staff treat residents with dignity and respect. The team goes above and beyond to ensure residents' comfort. The staff care about residents as individuals. The CNAs are patient and professional. The rooms and common areas are kept clean and laundry is promptly done. The rehab and therapy teams treat residents like family and support their recovery. Doris's positivity and kindness make the place stand out.
Roaches are reported to be everywhere. The facility is described as full of seniors who look miserable because they don't get visitors. The reviewers deem it the worst nursing home ever, noting rude and ignorant staff who neglect residents. They allege mistreatment and overmedication of a relative, including claims of manhandling and bruising. They report a lack of timely communication, including no notification of a death. They accuse the center of prioritizing Medicare money over residents' safety and well-being. They caution others not to bring their loved ones there.Windsor Nursing and Rehabilitation Center of Duval is best suited for families seeking hands-on, compassionate skilled nursing care where the care team treats residents like people first, and where a robust rehab program is a central focus. The community draws praise for bedside kindness, dedicated CNAs, and therapy teams that tailor plans to individual needs. Residents commonly describe a home?like, family-oriented culture, with meaningful activities, regular outings or passes, and a responsive admissions process that helps families navigate financial and care decisions. For families prioritizing genuine interpersonal care and a strong rehabilitation pathway over flashier surroundings, Windsor Duval often delivers the most meaningful daily experience.
At the same time, several reviews counsel considering alternatives for anyone who expects a brand-new facility, a uniformly pristine environment, or flawless safety records. Those who require an ultra-modern building, consistently flawless staffing across units, or a facility with an unblemished safety reputation may find Windsor's realities less appealing. Families wary of reports about unresponsiveness, inconsistent care experiences across wings, or troubling accounts of neglect or mistreatment should proceed with extra diligence or seek options with more uniform track records. The contrast between standout individual caregivers and broader facilitywide shortcomings makes risk assessment essential.
The strongest pros - compassionate staff, credible clinical care, and a rehabilitative backbone - often offset the most common concerns in practice. Reviews highlight nurses, CNAs, and therapists who stay connected to residents' goals, keep families informed, and push for meaningful progress in mobility and cognition. The rehab program earns frequent praise for PT/OT/Speech services that genuinely drive recovery, sometimes saving lives in critical moments. Cleanliness and organized dining, engaging activities, and even amenities like a country store contribute to a sense of normalcy and purpose. When the care team aligns around a resident's plan, Windsor Duval can feel like a secure, supportive home that extends real medical value beyond mere supervision.
Yet the flip side is unavoidable: there are consistent, serious cautions raised in multiple accounts. A segment of reviewers describes neglectful or unprofessional behavior, alarming lapses in monitoring, and communication gaps that leave families frustrated or anxious. Stories ranging from missed call lights to disputed diagnoses, shifts in responsible staff, and even allegations of improper handling or medication practices recur enough to demand serious scrutiny. The strongest defense rests on the lucky overlap of compassionate, skilled caregivers with well-run programs; conversely, where this overlap fails, experiences deteriorate quickly. The impact of trusted staff leaving or transferring, and of units that don't receive equal attention, becomes a pivotal factor in overall satisfaction.
For families facing Windsor Duval in the decision process, there are concrete steps that translate experience into informed risk management. Schedule thorough tours with specific questions about care plans, staffing patterns, and how changes in health status are communicated. Ask to meet with the rehab leadership and the CNAs on the floor where your loved one would be placed. Request recent incident reports and medication administration logs, and observe call-light responsiveness during a visit. Probe how social work, dietary, and activities staff coordinate to keep residents engaged, and verify the presence of consistent champions (the standout therapists, admissions staff, or activity coordinators) who can sustain continuity of care. If possible, speak with current residents and families about daily routines and perceived safety.
The bottom line is clear: Windsor Duval represents a strong option for families who prize authentic, around?the?clock caregiving, robust rehabilitative services, and a genuine sense of community - even when the facility isn't the newest or fanciest. Its best advocates point to life?changing therapy moments, staff who treat residents like family, and administrative teams that respond with empathy and practicality. Conversely, for families whose nonnegotiables include flawless uniformity of experience, zero tolerance for past safety concerns, or a facility with consistently premier amenities, exploring other skilled nursing facilities may be prudent. A careful, in?person assessment - asking direct questions, meeting the care team, and verifying current staffing and safety practices - will determine whether Windsor Duval is the right fit or if alternatives better align with the loved one's needs and the family's risk tolerance.
198 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Windsor Nursing And Rehabilitation Center Of Duval, located in Austin, TX, is a premier assisted living community that offers a wide range of amenities and care services to its residents. This beautifully furnished community provides a comfortable and safe environment for seniors looking to maintain their independence while receiving the support they need.
The community boasts a variety of amenities designed to enhance the quality of life for its residents. A beauty salon is available on-site for haircuts, styling, and pampering. Residents can enjoy their favorite TV shows with cable or satellite TV in their private rooms. Community-operated transportation ensures convenient access to local shopping centers, entertainment venues, and other places of interest. A computer center enables residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by professional chefs. Additionally, a fitness room and wellness center provide opportunities for physical exercise and wellness programs.
Residents can choose from fully-furnished apartments that include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that living spaces are well-maintained at all times. Move-in coordination is available to assist new residents with the transition process.
The community also offers various care services to meet individual needs. With 24-hour call systems and supervision, assistance is readily accessible whenever required. Staff members provide daily assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions including diabetes diets are catered for during meal preparation and service.
In addition to these amenities and care services, the community focuses on promoting mental wellness through specialized programs. Planned day trips and scheduled daily activities help keep residents engaged and entertained throughout the day.
The Windsor Nursing And Rehabilitation Center Of Duval is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity. This allows residents to easily access the services they need and also enjoy recreational activities in the surrounding area.
Overall, this assisted living community offers a comprehensive range of amenities, care services, and convenient location, making it an ideal choice for seniors seeking a vibrant and supportive community in Austin, TX.
Windsor Nursing And Rehabilitation Center Of Duval is located at 5301 West Duval Road, Austin, TX 78727 in Williamson County, Texas
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