Heritage Park Rehabilitation And Skilled Nursing Center in Austin, TX

Show all photos

Home
Skilled Nursing Facility
Texas
Travis County
Austin
Heritage Park Rehabilitation And Skilled Nursing Center

Heritage Park Rehabilitation And Skilled Nursing Center in Austin, TX

Heritage Park Rehabilitation And Skilled Nursing Center is a nursing home community in Austin, TX.

Information last verified: June 17, 2026

2806 Real Street, Austin, TX 78722

For more information about senior living options: (866) 208-4318

3.3 from 60 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Heritage Park Rehabilitation And Skilled Nursing Center

common 20 reviews mention this

Staff communication and support stand out

Residents and families repeatedly describe staff as friendly and responsive.

Many reviews highlight positive day-to-day interactions, including being welcomed, greeted, and kept informed about changes. Several also praise specific people for compassionate support, quick answers, and helpful rehab help. Other reviews express the opposite—describing staff as careless, unfriendly, rude on the phone, or not sufficiently attentive—which suggests experiences can vary by unit and situation.

common 6 reviews mention this

Dining is a mixed experience

Dining reviews range from excellent meals to complaints about food quality.

Some residents and families say the community serves excellent food, and one review describes mealtimes with sufficient quantities and a variety of menus. Others report food that is awful or horrible, and one review compares dinner mealtimes to a chaotic environment. The community also offers restaurant-style dining and supports special dietary needs, which aligns with residents describing diet requirements being part of the meal planning.

caveat 10 reviews mention this

Facility cleanliness and condition concerns

Multiple reviews describe cleanliness issues and an aging physical space.

Several reviews point to unpleasant odors, including urine-related smells and claims of filthy conditions. Others describe the facility as run down or very old, with examples like roaches, dirt and grit in corners, and ceiling tiles that look damaged. There are also complaints about room conditions like humidity and temperature control, plus at least one review describing no housekeeping on weekends.

caveat 10 reviews mention this

Care quality and supervision feel uneven

Reviews raise concerns about neglect and insufficient supervision at times.

A recurring negative theme is that some residents did not receive attentive care, with complaints ranging from nurses not attending to patients to reports of negligence or exploiting clients. A few reviews describe situations involving residents being out in the neighborhood without enough support, including staff refusing help returning someone to their room. On the positive side, other reviews describe well-cared-for residents and helpful nursing, but the presence of serious care complaints makes it important to ask detailed questions before choosing.

caveat 2 reviews mention this

Activities for dementia residents are limited

Dementia-focused activity options are described as sparse.

One family member says there are very few activities for dementia residents and specifically mentions no music during visits. Another reviewer, while more generally positive about rehab and outdoor time, still asks for more opportunities and more activity options. The community does list scheduled and resident-involved activities, but these comments suggest residents needing dementia-focused engagement may not see enough tailored programming.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

190 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Austin-Bergstrom International (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Cafes

Houndstooth Coffee (0.2 miles)
Fleet Coffee (1.4 miles)
Lazarus Brewing (1.6 miles)
Greater Goods Coffee Roasters (1.8 miles)
Merit Coffee (2.6 miles)
Merit Coffee (2.6 miles)
Better Half Coffee & Cocktails (2.9 miles)

Restaurants

Whataburger (0.5 miles)
Nickel City (1.4 miles)
In-N-Out Burger (1.5 miles)
Scholz Garten (1.5 miles)
Raising Cane's Chicken Fingers (1.8 miles)
Chick-Fil-A (1.9 miles)
The Cloak Room (1.9 miles)

Physicians

St. David's Medical Center (1 miles)
Community Care (1.5 miles)
Dell Children’s Dermatology (1.6 miles)
Swish Dental - Mueller Family (1.6 miles)
Austin Retina Associates - Main (2.3 miles)
Kind Clinic (2.8 miles)
Family Medicine Austin (2.8 miles)

Parks

Mueller Lake Park (1 miles)
Mary Elizabeth Branch Park (1.3 miles)
Waterloo Park (1.5 miles)
Pease District Park (2.4 miles)
Auditorium Shores at Lady Bird Lake (2.7 miles)
Zilker Metropolitan Park (3.7 miles)

Pharmacies

Walgreens (1.1 miles)
H-E-B Pharmacy (1.5 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.2 miles)
38th Street Pharmacy (2.2 miles)
Walgreens (2.3 miles)
CVS Pharmacy (2.4 miles)

Hospitals

Emergency Room - Dell Seton Medical Center at The University of Texas (1.4 miles)
Dell Children's Medical Center of Central Texas (1.4 miles)
Strictly Pediatrics Subspecialty Center (1.6 miles)

Places of Worship

Cameron Road Church of Christ (2.6 miles)
Faith United Methodist Church (4.8 miles)
Saint Louis King of France Catholic Church & School (5 miles)

Transportation

Highland Metrorail Station (3.2 miles)

Theaters

Alamo Drafthouse Cinema (3.6 miles)

Frequently Asked Questions

Where is Heritage Park Rehabilitation And Skilled Nursing Center?

What photos are available for Heritage Park Rehabilitation And Skilled Nursing Center in Austin, Texas?

Nearby Communities

Harper House Personal Care Facility

Austin, TX

3 from 6 reviews

$2,500 to $5,000 / month

Friendly, caring staff in a small, cozy setting.
Overture Mueller

Austin, TX

4.1 from 47 reviews

Spacious 2-bedroom apartments with robust care services and diverse activities.
Overture Mueller 55+ Apartment Homes

Austin, TX

4.1 from 47 reviews

$1,098 to $1,700 / month

Active 55+ community with diverse activities and attentive staff.
Alpha House V

Austin, TX

Specialized memory care with trained staff and diabetes care.
Ware Memorial Care Center

Amarillo, TX

4.7 from 6 reviews

Clean facility with compassionate staff and engaging activities.
Generations Group Home

Austin, TX

3.8 from 8 reviews

$1,000 / month

Low monthly rate for private room with high-acuity care and personalized care plans.
Right at Home Austin West

Austin, TX

4.4 from 51 reviews

Occasionally reliable, pleasant caregivers and responsive staff.
Westminster Manor

Austin, TX

4.9 from 104 reviews

Well-maintained, clean facility with friendly staff and engaging activities.
Focused Care At Stonebriar

Austin, TX

3.9 from 13 reviews

Extensive on-site amenities and 24/7 safety and care

Skilled Nursing Facility in Nearby Cities

Related Resources

Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers

Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Comprehensive Guide to Qualifying for Home Health Care Services

The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.