Heritage Oaks

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Heritage Oaks Heritage Oaks Heritage Oaks Heritage Oaks

Heritage Oaks

1112 Gibbins Road, Arlington, TX 76011

For more information about senior living options: (844) 490-3973

3.1 from 14 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Heritage Oaks is described as professional, caring, and knowledgeable, providing excellent care to residents.
  • pro Residents enjoy a variety of activities such as bingo, art classes, and outings to local stores, contributing to a vibrant community atmosphere.
  • pro The facility offers spacious and clean rooms equipped with necessary medical equipment and nutritious meals tailored to individual needs.
  • pro Many families express gratitude for the compassion shown by the staff, particularly in challenging situations involving residents with complex medical or behavioral needs.
  • pro Recent improvements in management and renovations have positively impacted the quality of care provided at Heritage Oaks.

Cons

  • pro The facility has a terrible smell and the staff does not care about the residents, often leaving them unattended for hours.
  • pro Residents experience neglect, as food is not offered to them when they are asleep, leading to weight loss and lack of proper nourishment.
  • pro A resident needed urgent assistance due to pain and thirst but waited eight hours for help, only to suffer without care.
  • pro The staff ignores urgent requests for medical attention, resulting in severe health issues and ultimately death.
  • pro There are reports of neglectful behavior from nurses who fail to follow medical orders or provide timely care.
  • pro One reviewer experienced skin issues after their loved one was at the facility, indicating poor hygiene or care standards.
  • pro Staffing is unresponsive and dismissive towards residents' needs, creating a distressing environment for both residents and their families.
  • pro Multiple accounts highlight staffing problems with insufficient checks on residents' well-being or responsiveness to calls for help.
  • pro The overall impression left by some visitors is one of fear regarding the treatment of residents and inadequate supervision in the facility.

Review

The reviews for Heritage Oaks nursing facility in Arlington, Texas, paint a deeply divided picture of the care and conditions within the establishment. Many residents and their families have expressed grave concerns over neglect, lack of attentive staff, and poor living conditions that seem to overshadow any positive remarks about the facility. The alarming accounts detail incidents where residents were not attended to for hours at a time, while others voiced frustration over being ignored when calling for help. Such experiences highlight significant deficiencies in staff responsiveness and compassion towards those who are vulnerable and in need of assistance.

One recurring accusation revolves around extremely unsanitary conditions within the facility. Multiple reviewers noted terrible odors permeating the environment, which were particularly concerning given the health complexities often associated with elderly patients. Reports from family members indicated that some residents regularly went without proper hygiene attention, as exemplified by instances where roommates reeked of urine and went unchecked by staff for extended periods. This seeming disregard for cleanliness extends beyond mere smells; it highlights broader issues regarding the overall health management of residents who may be susceptible to infections or deterioration due to inadequate care.

Succumbing to feelings of helplessness, family members described scenarios wherein loved ones faced serious neglect—such as one individual waiting an entire hour before receiving assistance despite repeatedly calling for help. Pain management was also stated as an issue: a resident suffered unbearable discomfort from bedsores exacerbated by delayed repositioning efforts. In another case outlined by a grieving sibling, lack of timely medical intervention led to tragic outcomes—there were delays in emergency responses that resulted in a resident passing away while waiting on necessary treatment. Such distressing narratives compel potential clients to question whether any loved one could endure such suffering at this facility.

In stark contrast to those negative experiences, several reviews commended Heritage Oaks for its efforts to provide adequate care for some residents. Those expressing satisfaction frequently highlighted professional staff members characterized as friendly and responsive. Families noted that certain employees acted quickly to address specific issues upon admission and provided thorough physical therapy services tailored toward recovery needs. Positive interactions involving engaging activities like bingo, arts-and-crafts sessions, and outings contributed to an enjoyable experience for many residents seeking stimulation during their rehabilitation.

Amidst these contrasting opinions lies an overwhelming sentiment that prospective clients should conduct careful scrutiny before committing their loved ones to Heritage Oaks—or any similar establishment—to ensure all expectations align with real-life experiences rather than marketing representations alone. Reports suggest parents visiting on multiple occasions caught glimpses into daily operations not fully reflected during guided tours or initial impressions; thus reinforcing the critical advice: visit unannounced during various times throughout day and night.

Ultimately, evaluating facilities like Heritage Oaks demands diligence and open-mindedness regarding both praises sung about their capabilities as well as constructive criticisms raised by unhappy families seeking better environments for their beloved relatives. As sentiments echo through the voices of both advocates calling for improvement and satisfied patrons celebrating progress made since previous years’ downturns suggest it may indeed be possible one can find comfort within chaotic circumstances—but only if consistently prioritized through stronger accountability measures aimed directly at enhancing resident welfare across every aspect of care provided.

Features

Housing

  • 204 resident community capacity 204 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (11 miles away) Dallas-Fort Worth International (11 miles away)
  • Dallas Love (16 miles away) Dallas Love (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Oaks in Arlington, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents.

The community provides a comfortable and homelike environment with fully furnished apartments featuring private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access. Residents have access to various communal areas such as a beauty salon, gaming room, small library, fitness room, and garden. There is also an outdoor space for residents to enjoy fresh air and relax.

To ensure the well-being of residents, Heritage Oaks offers 24-hour call system and supervision, as well as assistance with daily activities such as bathing, dressing, and transfers. Medication management services are also provided to help residents stay on track with their medication schedules. Additionally, there is a mental wellness program in place to support residents' emotional health.

Dining at Heritage Oaks is designed to accommodate special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals. The on-site dining room offers restaurant-style dining experiences where residents can socialize with their peers while enjoying their meals.

Engagement and socialization are important aspects of life at Heritage Oaks. The community organizes scheduled daily activities for residents including fitness programs, resident-run activities, planned day trips, and concierge services. This promotes an active lifestyle while fostering connections among residents.

Located in Arlington, TX, Heritage Oaks enjoys proximity to various amenities within the surrounding area. There are cafes, pharmacies, physicians' offices, restaurants,and hospitals nearby which provides convenient access to essential services for the residents.

Overall, Heritage Oaks offers an exceptional assisted living experience with its comprehensive amenities and quality care services. It aims to provide a comfortable and engaging environment where residents can thrive physically, mentally,and socially while maintaining their independence.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.7 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Raising Cane's Chicken Fingers (0.9 miles)
  • Chick-Fil-A (1 miles)
  • Pappadeaux Seafood Kitchen (1.3 miles)
  • Fork In The Road (2.8 miles)
  • Whataburger (3.2 miles)
  • McDonald's (3.2 miles)
  • Ba Le (3.5 miles)

Cafes

  • The Tipsy Oak (1.1 miles)
  • Starbucks (5.8 miles)
  • Panera Bread (8.2 miles)
  • Starbucks (8.3 miles)
  • Roots Coffeehouse (8.3 miles)

Physicians

  • Mullanax Dermatology Associates (1.2 miles)
  • Arlington Family Health (1.3 miles)
  • Trinity Park Surgery Center (4.4 miles)
  • Highlander Surgical Associates (4.8 miles)
  • Sideline Orthopedics and Sports - Park Springs Blvd (6.3 miles)
  • Kaner Medical Group (6.3 miles)
  • Family Healthcare Associates (6.6 miles)

Hospitals

  • Medical Center of Arlington (4.1 miles)
  • JPS Diagnostic and Surgery Hospital (5.6 miles)
  • Texas Health Harris Methodist Hurst-Euless-Bedford (5.8 miles)
  • SwiftCare (7.2 miles)
  • ER at Grand Prairie (8.2 miles)

Theaters

  • AMC The Parks At Arlington 18 (5.1 miles)

Places of Worship

  • Gateway Church Grand Prairie Campus (5.3 miles)
  • Lake Arlington Baptist Church (5.6 miles)
  • New Life Family Church (6.4 miles)
  • Cornerstone Baptist Church (6.5 miles)
  • St John the Apostle United Methodist Church (6.7 miles)
  • New Life Fellowship (7.3 miles)
  • Rccg House On The Rock (7.9 miles)

Parks

  • Cravens Park (6.8 miles)
  • Bedford Bark Park (7.3 miles)
  • W.O. & Zeta Workman Park (8.1 miles)

Transportation

  • Avis Rent A Car (8.6 miles)

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