Brookdale Pecan Park

Pros

• Residents at Brookdale Pecan Park enjoy a caring and friendly environment, fostering good relationships among staff and fellow residents.
• The staff is dedicated to the happiness, health, and wellbeing of the residents, providing hands-on care and support.
• Tour experiences at Brookdale Pecan Park are positive, highlighting cleanliness, ample activities, and a welcoming atmosphere.
• Families feel comfortable knowing their loved ones are in a facility that prioritizes kindness, respect, and patient care.
• The executive director and staff are praised for their loving approach and commitment to building meaningful relationships with residents.
• Customer service at Brookdale Pecan Park is exemplary, with employees making visitors feel valued and important from the moment they enter the facility.
• Residents appreciate the variety of activities available to keep them engaged and active within the community.
• Families report peace of mind knowing that their loved ones are well cared for in a supportive environment.

Cons

• The cleanliness at the facility was poor, with filth present in the shower seat that required scrubbing.
• There were communication errors among staff, who struggled to understand English and read the computer system.
• Medication was improperly administered, leading to health issues for residents.
• Safety devices failed at times, raising concerns about resident safety.
• Caregivers lacked batteries in their handheld devices, resulting in delayed responses to resident needs.
• Residents were sometimes not provided meals due to insistence on dining hall attendance, even when room service had been paid for.
• One reviewer noted an odd smell in the building that seemed to be masked rather than addressed.
• There were concerns about initial treatment during tours, leading to doubts about how residents would be treated during their stay.
• Some reviews pointed out that while management changes occurred and concerns were acknowledged, there was a lack of internal support structure initially.
• Overall impressions highlighted that the industry as a whole needs attention and help to attract better employees.

Review

Brookdale Pecan Park has garnered a range of reviews from families with loved ones residing in the facility. Many highlight the positive experiences and overall satisfaction they have encountered, while others raise concerns based on their observations and experiences. Overall, Brookdale Pecan Park appears to be a community that strives to provide quality care and support, but some areas for improvement were also noted.

One consistent theme throughout the reviews is the staff's dedication to caring for residents. Families frequently expressed appreciation for the friendly demeanor of the staff, describing them as kind, patient, and committed to ensuring a happy living environment for their loved ones. Many reviewers mentioned that their family members felt well cared for and happy in this community, which is especially important when transitioning a loved one into assisted living or memory care. The executive director and team are highlighted as being particularly loving and engaging, emphasizing their focus on building relationships with residents.

However, some families shared less favorable experiences regarding cleanliness and communication within the facility. One reviewer pointed out significant cleanliness issues upon moving their mother into Brookdale Pecan Park, noting they had to clean shower seats themselves due to neglect. Additionally, there were concerns about staff members' understanding of English and their ability to communicate effectively regarding medication administration. Instances of improper medication distribution raised alarms among family members about safety protocols within the facility.

Beyond these concerns about cleanliness and communication breakdowns, many families appreciate Brookdale Pecan Park's activities for residents. Reviews mention various engagement opportunities designed to foster community among residents, including group activities like flower arranging or puzzles. The vibrant atmosphere was highlighted during events such as birthday celebrations in the dining hall where residents could gather together joyfully. This apparent sense of community helps create an uplifting environment where people can connect with one other while enjoying enriching activities.

Several families noted that Brookdale Pecan Park offers several services catered specifically towards memory care residents in need of additional attention. These services include tailored meal options based on preferences along with regular outings organized by staff ranging from trips to Walmart or local attractions like zoos or restaurants based on resident input through weekly voting sessions—this approach indicates an effort toward accommodating individual interests while fostering socialization among peers.

Despite some negative feedback regarding cleanliness and communication issues early on at Brookdale Pecan Park—which management has reportedly addressed—many reviewers have praised how responsive management has been when addressing concerns raised by families. Acknowledging problems promptly leads to improvements in service delivery; thus reassuring families they've made a wise decision concerning placement choices for their loved ones seeking assistance appropriately reflects management’s commitment towards enhancing satisfaction levels overall.

In summary, Brookdale Pecan Park presents itself as a place where most residents find comfort due mainly because of its nurturing staff along with various programs promoting engagement within its diverse population base—the positive indicators offered via customer testimonials imply considerable potential despite existing challenges requiring attention further down the line towards maintaining high-quality standards expected throughout this industry standard-wise; nonetheless it remains evident why so many choose it amongst other alternatives available today ultimately leading toward brighter futures filled not only compassionately served needs but also joyous moments shared together!

This part of Arlington, Texas offers a wide range of medical facilities such as Mullanax Dermatology Associates and Arlington Family Health within close proximity for convenient access to healthcare services. There are also several pharmacies like CVS Pharmacy and Walgreens available for medication needs. In terms of dining options, residents can enjoy restaurants like Raising Cane's Chicken Fingers and Pappadeaux Seafood Kitchen. Additionally, there are places of worship such as Lake Arlington Baptist Church and St John the Apostle United Methodist Church nearby for spiritual enrichment. The area also offers recreational opportunities with parks like Cravens Park and Webb Community Park available for outdoor activities. Overall, this neighborhood provides a mix of essential amenities and services, making it a suitable option for senior living in Arlington.

Physicians

• Mullanax Dermatology Associates (0.2 miles)
• Arlington Family Health (0.3 miles)
• Trinity Park Surgery Center (4.1 miles)
• Highlander Surgical Associates (4.6 miles)
• Sideline Orthopedics and Sports - Park Springs Blvd (5.5 miles)
• Moonhee Lee (5.7 miles)
• Family Healthcare Associates (6.1 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.3 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (3 miles)
• Walgreens (3.8 miles)
• Walgreens (4 miles)

Cafes

• The Tipsy Oak (1.6 miles)
• Starbucks (6.7 miles)
• Roots Coffeehouse (8.1 miles)
• Panera Bread (8.9 miles)
• Starbucks (8.9 miles)

Restaurants

• Raising Cane's Chicken Fingers (2 miles)
• Chick-Fil-A (2.1 miles)
• Fork In The Road (2.2 miles)
• Whataburger (2.3 miles)
• McDonald's (2.3 miles)
• Pappadeaux Seafood Kitchen (2.4 miles)
• Ba Le (3.8 miles)

Hospitals

• Medical Center of Arlington (3.9 miles)
• JPS Diagnostic and Surgery Hospital (5.8 miles)
• Texas Health Harris Methodist Hurst-Euless-Bedford (6.1 miles)
• SwiftCare (7.8 miles)
• ER at Grand Prairie (8.5 miles)

Places of Worship

• Lake Arlington Baptist Church (4.6 miles)
• St John the Apostle United Methodist Church (6.1 miles)
• Cornerstone Baptist Church (6.2 miles)
• Gateway Church Grand Prairie Campus (6.4 miles)
• New Life Fellowship (7 miles)
• New Life Family Church (7.2 miles)
• Rccg House On The Rock (8.4 miles)

Theaters

• AMC The Parks At Arlington 18 (4.7 miles)

Parks

• Cravens Park (6.6 miles)
• Bedford Bark Park (7.5 miles)
• W.O. & Zeta Workman Park (7.8 miles)
• Webb Community Park (8.9 miles)