Elysian Hospice Dallas in Addison, TX

Pros

• Elysian Hospice is consistently praised for genuine compassion, professionalism, and respect.
• The team of nurses, aides, social workers, and chaplains is described as kind, knowledgeable, attentive, and patient.
• Catherine, a CNA at Elysian Hospice Dallas, is commended for compassion, integrity, dedication, and clear, respectful communication.
• The staff explains every step of the hospice process and provides emotional and spiritual support in addition to medical care.
• The environment is described as peaceful, welcoming, and designed to maintain dignity and comfort for patients.
• Families report that the Elysian team brings reassurance and comfort during difficult times.
• Care is noted as personalized and family-centered, with consistent, clear communication to keep families informed.
• Chaplains and grief services are highlighted as beneficial and comforting during end-of-life care and bereavement.
• Overall, Elysian Hospice is highly recommended for high-quality palliative care and compassionate service.

Cons

• This is the worst hospice company in the Dallas/Ft.Worth/San Antonio area.
• The hospice company only cares about making money and not about patients.
• The DON never returned phone calls despite multiple attempts.
• The administration's communication is awful.
• The company discharged a patient without refilling medications or arranging a pharmacy.
• The company dropped the ball on setting up home health care and ensuring the correct DME.

Review

This community is best suited for families who want end-of-life care that blends medical competence with exceptionally attentive, relationship-driven support. Elysian Hospice Dallas stands out for those who value a holistic approach - where nurses, aides, social workers, and chaplains work in concert to address physical comfort, emotional well-being, and spiritual peace. In Addison, TX, the team earns high marks for kindness, accessibility, and a demeanor that treats families as partners in care. When the focus is keeping a loved one comfortable while ensuring family members feel informed and supported, this program consistently delivers.

Those considering alternatives should note that a portion of reviews flag the need for tighter administrative reliability and continuity. Families whose priority is unwavering staffing consistency, flawless medication management, and perfectly predictable scheduling may want to compare options. A few accounts describe gaps in communication from leadership and variability in which nurses or aides are assigned to a patient over time. If a plan must be locked in with a single, familiar provider and a rigid, transparent scheduling process, the comparison should be thorough before choosing Elysian. It is wise to probe for a concrete plan on continuity and medication coordination before enrollment.

The strongest positives center on the care team's compassion and hands-on presence. The CNA and RN staff are repeatedly praised for patience, warmth, and clear explanations of care steps. Families report that nurses and aides not only meet physical needs but also provide emotional reassurance that relieves anxiety during difficult moments. The social workers and chaplains are repeatedly highlighted for their proactive family outreach, grief support, and practical guidance through the hospice journey. The environment is described as peaceful, with staff who consistently communicate with families, offering updates and explanations that reduce uncertainty during a trying time.

However, the main drawbacks cited in a minority of reviews should not be ignored. Some families recount discharges or medication gaps, delays in medical equipment or home health coordination, and inconsistent contact from leadership - issues that can erode confidence when a loved one's comfort is at stake. Several accounts emphasize that when the care plan hinges on timely medication refills, equipment setup, or steady nursing assignments, lapses become acute. The risk is not a pattern in every case, but it is real enough to warrant careful due diligence and explicit agreements about who handles what, and when, in writing.

The key to maximizing the offset between the pros and the cons lies in proactive, structured planning. Families should request a stable care team with a named point person, ideally a liaison who coordinates medical, social, and spiritual services and remains communicative even after hours. Insist on a documented care plan that details medication management, DME coordination, and a clear escalation path for any issues. Do not hesitate to seek interim references from current patients' families, and verify the on-call availability and response times. When the team demonstrates reliability and responsiveness, the emotional and spiritual support becomes a powerful counterbalance to administrative concerns.

Overall, Elysian Hospice Dallas is a strong, practical choice for end-of-life care in the Addison area. It is especially well-suited for families who prize compassionate, comprehensive support that honors both medical needs and emotional well-being. The program's standout staff and patient-centered approach create genuine peace of mind when navigating the final chapter. For families prioritizing continuity and flawless operational reliability, the decision requires careful questions and a concrete, written care agreement. When those elements are in place, the combination of medical competence and human warmth makes Elysian a compelling, credible option.

This part of Addison, Texas offers a diverse range of amenities and services that may be appealing to seniors looking to settle down in a vibrant community. With a variety of restaurants, cafes, pharmacies, parks, places of worship, physicians, hospitals, and transportation options within a few miles radius, residents can easily access necessary resources. The proximity to healthcare facilities like Plano Orthopedic & Sports Medicine Center and Texas Health Presbyterian Hospital Plano ensures quality medical care is readily available. Additionally, the abundance of parks such as Addison Circle Park and Russell Creek Park provide opportunities for outdoor activities and social engagements. Overall, this area provides a convenient and well-rounded environment for seniors seeking a comfortable and fulfilling lifestyle in Addison.

Restaurants

• Menas Tex-Mex Grill Cantina (1 miles)
• The Mucky Duck Bar (1.5 miles)
• Ida Claire (1.9 miles)
• Afrika Fusion (1.9 miles)
• Chick-Fil-A (2 miles)
• Kenny's Wood Fired Grill (2 miles)
• Lekka (2.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walmart Pharmacy (1.6 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)

Parks

• Addison Circle Park (1.5 miles)
• Russell Creek Park (3.9 miles)
• Arbor Hills Nature Preserve (4.7 miles)
• Coyote Creek Park (5.1 miles)
• Windhaven Meadows Park (5.5 miles)

Physicians

• Plano Orthopedic & Sports Medicine Center (3.1 miles)
• Family Medicine Associates of Texas (4.4 miles)
• Eye Care Associates (4.6 miles)
• Touchstone Imaging Plano (4.6 miles)
• The ENT & Allergy Centers of Texas (4.9 miles)
• Dhat (5 miles)
• Eminent Medical Center (5 miles)

Cafes

• Mimi's Star Cafe (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.4 miles)
• Starbucks (6.4 miles)
• Panera Bread (6.6 miles)

Places of Worship

• Prestonwood Baptist Church (3.3 miles)
• Episcopal Church Of The Transfiguration (4 miles)
• Webb Chapel Church of Christ (4.1 miles)
• Ismaili Jamatkhana & Center (4.8 miles)
• First Baptist Church at The Fields (6.4 miles)
• St Monica Catholic Church (7 miles)
• Preston Hollow Presbyterian Church (7.1 miles)

Hospitals

• The Heart Hospital Baylor Plano (3.7 miles)
• Texas Health Presbyterian Hospital Plano (4.4 miles)

Theaters

• Cinemark (4.8 miles)
• Alamo Drafthouse Cinema (6.2 miles)

Transportation

• Trinity Mills Station (5.1 miles)
• Arapaho Center Station (6.8 miles)
• U-Haul Moving & Storage (7.1 miles)