4934 South 7Th Street, Abilene, TX 79605
For more information about senior living options: (844) 490-3973
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Willow Creek is a great facility. The staff are friendly and competent. The night shift is highly regarded. The doctor is in the building weekly, if not more. The building has a homey feel and is very clean. The floors have been remodeled, improving the facility. The residents enjoy their food, and the dietary team provides great service. The nursing staff are compassionate and well-supplied with medical resources. Willow Creek has updated the facility with a dedicated, caring team. The staff consistently goes above and beyond for residents.
The building is outdated, poorly maintained, and honestly feels trashy, not reflecting the care residents deserve. The weekend staff are rude and unhelpful, often refusing to take residents out for their scheduled smoke breaks and basic freedoms. Management should be ashamed of the current conditions and staff behavior and should invest in both training and updating the facility. From a first impression, the facility is pretty disappointing. The administrator is described as incompetent and has no clue what he's doing. Be very careful of this facility if the resident is self-pay. There was a report of neglect, including a resident left in bloody clothes with concerning oxygen settings.Willowcreek Rehab and Nursing Home comes across in these accounts as a place of genuine warmth and care for many of the residents and their families, even as it carries a mix of strong praise and pointed criticisms. Across a broad spectrum of voices, the facility is described as having a homey, welcoming atmosphere that sometimes shows its age but is consistently focused on compassion, patient comfort, and daily attention to residents' needs. Several reviewers highlight a sense of family among staff, residents, and volunteers, suggesting that for many, Willowcreek feels like a community more than a hospital-like institution.
A recurrent theme is the dedication and kindness of the caregiving teams. Night shift staff, nurses, and health-care professionals receive frequent praise for being friendly, competent, and attentive. The doctor's presence in the building on a regular basis is noted as a strong point, contributing to a perception of accessible medical oversight. Names like Yolanda Bell in dietary, Donna H., Gretchen, Linda C., and a variety of nurses and aides are singled out for appreciation, underscoring an environment where individual caregivers leave a positive, lasting impression on residents and their families. Volunteers and therapy teams echo this sentiment, with some staff members described as going above and beyond in daily interactions and during difficult moments.
The facility's physical plant is another area of mixed feedback. Some residents and staff describe Willowcreek as clean, well-kept, and recently remodeled - floor renovations and a sense of modernization in parts of the building are mentioned favorably. A story of a newly added female secured unit and ongoing updates conveys a forward-looking attitude toward improvements. In contrast, other reviewers describe the building as outdated and poorly maintained, labeling it "trashier" and not reflecting the care residents deserve. The contrast between these perspectives suggests that experiences can vary by unit, floor, or even by time of visit, with some areas feeling refreshed and others feeling neglected.
Food and dining receive generally positive remarks from several sources. A cook who emphasizes cooking with love reports that residents enjoy their meals, and dietary staff are praised for ensuring residents have the supplies they need. Specific menu highlights - such as hamburgers or a chef salad - are cited as satisfying options, and there is appreciation for the substitutes offered. The dining experience is frequently tied to a sense of home and comfort, reinforcing the overall message that Willowcreek aims to treat meals as an important part of residents' daily happiness.
However, not all observations are favorable. A number of reviewers raise concerns about staffing and management practices, particularly on weekends. Some describe weekend staff as rude or unhelpful and note refusals to accommodate basic requests - such as taking residents out for their scheduled smoke breaks - arguments that residents and families view as infringements on personal freedom and dignity. Several critiques call for stronger staff training, more consistent application of policies, and a greater willingness from leadership to address resident rights and respectful treatment. There are also explicit concerns about administrative competence, with at least one writer labeling the administrator as incompetent and urging accountability and improvement at the management level.
Personal experiences within Willowcreek vary widely, illustrating a broad spectrum of care outcomes. Positive stories describe a facility that feels warm, where residents participate in organized activities and church services, and where the staff are attentive and caring to a degree that leaves families reassured. In contrast, some families recount troubling incidents - delays in basic care, uncomfortable or unsafe conditions, and specific situations that left them deeply unsettled. One account details a family's decision to move a loved one out after a troubling night involving a fallen relative, unaddressed bleeding, and a concerning oxygen setting, highlighting how quickly trust can erode when critical needs appear unmet. Another family member recalls a positive initial tour and a commitment from staff to love their residents, which helped seal a decision to place a loved one there. These anecdotes collectively emphasize how trust and comfort hinge on consistent, attentive care, alert staff, and transparent communication.
Despite the divergent experiences, several voices converge on a common admiration for Willowcreek's mission and a belief that much good work happens there every day. The facility is praised for its culture of compassion, the sense of family among residents and staff, and the tangible efforts of many individuals to put residents first. The recurring message is that Willowcreek has the capacity to be outstanding, with notable strengths in the empathy of caregivers and the quality of person-centered attention, while also needing ongoing work in areas like facility upkeep, weekend staffing consistency, and administrative accountability. For families evaluating care options, the consensus is that Willowcreek can be a strong choice when the right unit or staff team is in place, but prospective residents and loved ones should consider visiting at different times, asking pointed questions about staffing and safety, and engaging with administration to ensure clear communication and strong commitment to resident rights and comfort.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Abilene Regional (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Springs Health & Rehabilitation Center in Abilene, TX is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for their entertainment. Community-operated transportation is available for ease of mobility, along with a computer center for those who wish to stay connected.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the dedicated staff. For fitness enthusiasts, there is a fitness room onsite. The facility is fully furnished, providing a comfortable living space for the residents. In addition, there is a gaming room and small library for recreational activities.
Residents can enjoy outdoor spaces such as gardens and have access to private bathrooms for added convenience. Housekeeping services ensure that their living environment remains clean and tidy. Move-in coordination is provided to assist new residents in settling down smoothly.
For communication needs, telephone services are available, along with Wi-Fi/high-speed internet access throughout the community. Transportation arrangements are made both for non-medical purposes as well as specifically tailored to transport residents to doctors' appointments.
Care services at Willow Springs include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications timely and accurately.
The community also emphasizes mental wellness through its mental wellness program. Special dietary restrictions are accommodated for those with specific dietary needs or restrictions such as diabetes diet.
Residents can engage in various activities offered by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs.
Willow Springs Health & Rehabilitation Center offers convenience with several amenities close by including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, Willow Springs Health & Rehabilitation Center is a well-rounded assisted living community that prioritizes the comfort and care of its residents, providing them with a vibrant and supportive living environment.
Willow Springs Health & Rehabilitation Center is located at 4934 South 7Th Street, Abilene, TX 79605 in Taylor County, Texas
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