Willow Springs Health and Rehab in Abilene, TX

Pros

• Willowcreek is a great facility.
• The staff are friendly and competent.
• The night shift is the best.
• The doctor is in the building weekly, if not more.
• The building feels homey and is very clean.
• The floors have been remodeled.
• Residents enjoy their food.
• The office staff keeps residents informed.
• The nursing staff show compassion and ensure residents have all necessary medical supplies.
• Willowcreek provides care with the utmost love and compassion.
• The team of caregivers goes above and beyond in caring for residents.
• The facility has improved overall and has amazing staff who truly care.

Cons

• Willowcreek Rehab and Nursing Home is in serious need of improvement - both in staff behavior and the overall condition of the facility.
• The building is outdated, poorly maintained, and honestly feels trashy.
• It's not a place that reflects the care or respect residents deserve.
• The weekend staff, in particular, are rude and unhelpful.
• They often refuse to "volunteer" to take residents out for their scheduled smoke breaks, a basic freedom and part of their routine.
• Be very careful of this facility if your family member is a self pay.
• Care Inn was depressing. They've taken all the beds out and made a bed with PVC pipes and mattress that's about six inches off the floor.

Review

Willow Springs Health and Rehab in Abilene is best suited for families seeking a warm, resident?focused environment with solid clinical oversight and a credible short?term rehab option. The community shines for seniors who value daily compassion, a homey feel, and nurses and aides who know residents by name. It is less ideal for those who insist on the newest construction, ultra?modern amenities, or perfectly uniform weekend service. Be mindful of cost transparency for self?pay residents, as a few reviewers have warned about nonpredictable terms and pricing questions that merit careful upfront scrutiny.

Clinical care and staffing sit high in the balance of strengths. The facility benefits from regular physician presence in the building, a nursing team described as compassionate and attentive, and a dietary group that delivers meals residents enjoy. Reviewers repeatedly highlighted the sense that the care team is cohesive, well informed, and quick to respond to needs. The combination of medical oversight and a stable bedside staff translates into reliable daily routines for residents, particularly those navigating chronic conditions or recovering from illness.

The rehab and activity offerings are a notable pull for families weighing short?term stays or post?acute needs. I.V. therapy and short?term rehabilitation are cited as getting residents moving again, supported by a therapy department that receives praise for consistency and effectiveness. Dining is consistently described as a positive, with menu variety and substitutions that keep meals appealing. The culture emphasizes engagement - activities and church services help residents stay connected, which matters when minimizing isolation during recovery or longer stays.

Yet the community does carry credible caveats. A handful of reviews point to the building feeling outdated or not as modern as some peers, with ongoing updates and renovations evident but not universally complete. Weekend staff quality is a recurring concern for some families, where perceived gaps in assistance or responsiveness can feel like a disruption to residents' routines. A few critical anecdotes touch on administrative or supervisory friction and, in at least one case, a troubling care incident. These reminders matter, especially for families considering long-term placement or high?needs residents.

Despite the critiques, several strong positives consistently align to offset the negatives. Recent updates and the addition of a secured unit signal a proactive effort to improve safety and function, while the core team - nurses, therapists, and admissions staff - receives frequent praise for going above and beyond. The atmosphere described as family?like, with staff who treat residents as partners in care, can make Willow Springs a compelling choice for those prioritizing warmth, continuity, and visible dedication over the newest marble lobby. For families where the practical realities of care outrun architectural gloss, this facility often delivers.

For families weighing next steps, the path is practical and focused. Schedule a visit to see the current state of the remodeled areas and the new secured unit, and tour with admissions to understand pricing, bed availability, and what care plans look like for specific conditions. Ask direct questions about weekend coverage, caregiver ratios after hours, and how care teams handle mobility and incontinence needs. Talk to current residents and families about daily life, dining, and activity calendars. If cost transparency and consistent weekend service are non?negotiables, request recent, detailed disclosures and compare with nearby options. If warmth, dependable clinical care, and a proven culture of compassion are the decisive criteria, Willow Springs stands as a credible, principled choice in Abilene.

This area of Abilene, Texas, offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With a range of dining options such as Taco Bell, Whataburger, and Krua Thai Restaurant nearby, residents can enjoy delicious meals without having to travel far. Additionally, there are several parks like Scarborough Park and the Texas Parks & Wildlife Department close by for leisurely strolls or outdoor activities. For transportation needs, there are rental car services like U-Haul Neighborhood Dealer and Enterprise Rent-A-Car within easy reach. Medical facilities such as Allington Dental and West Texas Retina are available for health concerns, along with pharmacies like Barnes & Williams Drug Center and CVS Pharmacy for medication needs. The proximity to hospitals like Hendrick Health System provides peace of mind in case of emergencies. Places of worship like Munger Place Church of God offer spiritual support, while theaters such as Century Theaters provide entertainment options for outings with friends or family. Overall, this neighborhood offers a convenient and well-rounded environment for seniors to consider for their retirement living.

Restaurants

• Taco Bell (0.5 miles)
• Whataburger (0.6 miles)
• Krua Thai Restaurant (0.8 miles)
• Burger King (1 miles)
• Church's Chicken (1 miles)
• Abuelo's Mexican Restaurant (1 miles)
• Golden Chick (1.1 miles)

Parks

• Scarborough Park (0.8 miles)
• Texas Parks & Wildlife Department (0.9 miles)
• Jane Long Elementary Playground (2.5 miles)

Transportation

• U-Haul Neighborhood Dealer (0.8 miles)
• Enterprise Rent-A-Car (1 miles)
• U-Haul Neighborhood Dealer (2.4 miles)
• U-Haul Neighborhood Dealer (2.6 miles)

Cafes

• Mezamiz Coffee House (0.9 miles)
• Grain Theory (3.1 miles)
• The Flour Shop (3.1 miles)
• Starbucks (3.3 miles)
• The Front Porch Coffee (3.3 miles)

Physicians

• Allington Dental (1 miles)
• NeoSculpt Laser Vein and Cosmetic Surgery (1 miles)
• Prestige Imaging (1.1 miles)
• Steps 2 Strides (1.1 miles)
• Mikiel Medical Mall (1.2 miles)
• West Texas Retina (1.9 miles)
• Teri Brooks Lovelace DDS MS PA (2.2 miles)

Pharmacies

• Barnes & Williams Drug Center (1 miles)
• Ty's Drug Store (1 miles)
• United Supermarkets Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Drug Emporium (2.2 miles)
• Walmart Pharmacy (2.3 miles)

Hospitals

• 7th Medical Group (1.7 miles)
• 7th Medical Group Dyess Afb (1.7 miles)
• Hendrick Health System (2.2 miles)
• Hendrick Medical Center (2.2 miles)
• Hendrick Hospice Care (3.4 miles)

Places of Worship

• Munger Place Church of God (2.5 miles)

Theaters

• Century Theaters (2.8 miles)
• Abilene PREMIERE LUX Cine 10 Abilene Mall (3.3 miles)