Overall Review of The Palace Health Care And Rehabilitation Center
common
Staff care and responsiveness stand out
Many residents and families describe staff as caring, attentive, and supportive.
Across the reviews, families repeatedly say the team treats residents with kindness and respect and works to keep people comfortable. Multiple comments also mention frequent communication with family and a willingness to help when questions come up. A smaller number of reviewers describe very negative experiences, including complaints about attitudes and responsiveness, which is a clear outlier compared with the rest of the feedback.
common
The facility is consistently described clean
Residents and visitors frequently note the building is clean and well kept.
Many reviews specifically call out cleanliness, including comments that the facility is spotless, clean, and well maintained. Several also describe the environment as organized and welcoming, which reinforces that cleanliness is more than a one-off impression. There are also a couple of caveats about the building feeling older or the room setup not working well for mobility needs.
common
Skilled nursing and therapy support
Reviews commonly highlight nursing care and therapy help during rehab.
Residents and family members describe supportive nursing and therapy experiences, including help with daily routines and progress through short-term rehabilitation or longer-term stays. Several comments mention medication management and close attention to residents’ needs, and others describe therapy staff as a standout part of the care team. A small number of reviews raise concerns about specific care practices and daily activities, but the overall pattern is that people feel their loved ones are being looked after.
common
Activities are present but uneven
Residents describe community activities, with some concerns about variety.
The community offers scheduled daily activities and community-sponsored options, and reviews mention that activities can be engaging for residents. At least one reviewer says the only activity they knew of was bingo and that dementia-related needs could limit participation. Others describe varied activities and day-to-day engagement as part of the quality-of-life experience.
common
Dining quality is noted in reviews
Several reviews mention that meals taste good and are prepared well.
Some families comment positively on the food, including that it is good on special occasions. The community also lists diabetes-related and special-diet services among dining approaches, aligning with residents who discuss needs around meal preparation. The reviews overall suggest dining is at least satisfactory to many families, even though not every review focuses on it.
caveat
A few reviews report serious concerns
A small number of reviews raise concerns about staff behavior and communication.
While most reviews are highly positive about care and attitude, there are a few sharply negative experiences. Those comments include complaints about rudeness, neglect of basic dignity, and a lack of responsiveness from administration. Another reviewer also mentions room and activity fit concerns, including tight quarters and limited activity variety for dementia-related needs.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
119 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
The Prescription Shop (0.2 miles)
Gamaliel Drug (7.8 miles)
Fred's Pharmacy (9.9 miles)
Walmart Pharmacy (10.3 miles)
Walgreens (10.4 miles)
Harrison Pharmacy (14.8 miles)
Walmart Photo Center (15.9 miles)
Restaurants
Bray's Family Restaurant (1.2 miles)
Hermitage Hill Restaurant (6.2 miles)
Frog Pond Barbeque (6.7 miles)
Huston's Restaurant (9.1 miles)
Cafe Gig-A-Bites (9.1 miles)
La Tia Mexican Restaurant (9.7 miles)
New China Buffet (9.7 miles)
Places of Worship
Calvary Baptist Church (4.1 miles)
Antioch Baptist Church (6.9 miles)
Southern Baptist Convention (8.2 miles)
White Oak Church of Christ (9 miles)
First Assembly of God (9.8 miles)
Bethel Family Worship Center (9.8 miles)
First Baptist Church Of Parsonage (10.2 miles)
Physicians
Dr Richard Durocher - Lafayette Eye Doctor (9.8 miles)
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