Douglas Health And Rehabilitation in Milan, TN

2084 West Main Street, Milan, TN 38358

For more information about senior living options: (844) 490-3973

3.7 from 6 reviews
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Skilled Nursing Facility

Overall Review of Douglas Health And Rehabilitation

Pros

  • pro Douglas Health and Rehab has devoted and caring staff.
  • pro Everyday good deeds support residents' well-being and lend a helping hand to co-workers.
  • pro The facility is a great place to live and work.
  • pro The staff are dedicated and dependable.
  • pro They look forward to coming to work to see their work family and residents.
  • pro They provide the best care possible.
  • pro The building is full of lovely residents and staff who make the place great.
  • pro Caregivers demonstrate compassion every day.
  • pro Residents and staff share inspirational Bible studies and support each other through challenges.

Cons

  • pro The niece was bullied by staff, forced to walk out on her job, and cried.
  • pro A staff member suggested to a seventeen-year-old employee that she take prescription medication.
  • pro Staff laughed at her, made jokes, and caused her to cry while on the clock.
  • pro Family members were hung up on when trying to speak to a supervisor.
  • pro The staff were rude, insensitive, and unprofessional toward vulnerable family members.
  • pro The reviewer would not send an elderly family member there because of the staff.

Review

Douglas Health And Rehabilitation in Milan, TN is best suited for seniors who want a home-like, faith-informed community where care is delivered with evident warmth and daily fidelity. The facility clearly appeals to residents who value a stable, long-tenured caregiving team, a collaborative atmosphere among staff, and a sense of belonging that comes from routine, predictable care. Families that prioritize steady, compassionate attention over high-intensity rehab programming will find the core strengths here compelling. Those who seek highly clinical, specialty-focused care or a brisk, businesslike approach to operations may want to look elsewhere.

The strongest positives center on the people delivering care. Reviews repeatedly highlight devoted, caring staff and a work culture that translates into dependable support for residents. Long-tenured employees contribute to consistency, which reduces confusion for those navigating daily routines and treatment plans. A genuine teamwork ethos is evident in how caregivers, residents, and even family members interact, creating moments of connection that feel authentic and supportive. For many, that translates into a tangible sense that the place is a "home away from home," where daily kindness and reliability form the backbone of living there. Spiritual life is another meaningful thread, with Bible studies and shared faith-based moments that help residents and families forge a sense of community, particularly during challenging times.

However, the reviews do carry a noticeable caveat about staff dynamics that cannot be ignored. One account describes a serious breach of professionalism, where a young staff member faced bullying by others, accompanied by troubling behavior toward a coworker and a dismissive supervisory response. The tone and specifics suggest gaps in staff supervision, HR oversight, and a culture that may tolerate inappropriate conduct. That kind of incident, if representative beyond a single episode, raises legitimate concerns for families about safety, staff accountability, and how quickly concerns are addressed. Even with otherwise positive voices, the sting of potential mistreatment - whether toward staff or residents - cannot be dismissed, and it challenges the notion that compassion alone suffices without strong governance.

These pros and cons interact in a way that shapes decision-making. The remarkable devotion of caregivers and the community-oriented vibe offer real-life benefits: residents receive steady help with activities of daily living, consistent staffing, and a welcoming, supportive environment. That care strength can offset many daily inconveniences and create a stable habitat for meaningful social and spiritual engagement. Yet the notable incident casts a shadow that can undermine trust and safety unless the administration demonstrates clear, effective remedies - strong HR processes, transparent reporting, protected whistleblower pathways, and visible accountability for staff behavior. In other words, the positives matter deeply, but only if governance keeps pace to prevent or quickly remediate problematic conduct.

Who should consider alternatives? Families that are risk-averse to any hint of staff mistreatment or inconsistent supervision will want to examine other options with stronger, demonstrable policies and faster response mechanisms. This is especially true for those who require more intensive clinical oversight or specialized therapies, where staffing stability and professional conduct are non-negotiable. Those who prize a consistently professional environment and a clear, communicated plan for addressing grievances should demand concrete assurances, visit during peak hours, and speak candidly with current residents and staff about accountability and training.

Practical steps for families evaluating Douglas Health And Rehabilitation are straightforward and essential. Schedule multiple tours at different times to observe how staff interact with residents and with each other; request direct conversations with front-line caregivers and a supervisor to gauge responsiveness and morale. Ask for current staffing ratios, recent staff turnover data, and descriptions of ongoing training. Inquire about incident reporting, investigation timelines, and how concerns are escalated and resolved. Speak with residents and family members about the quality of daily care, the availability of meaningful activities, and the presence of any lingering anxiety around staff behavior. If the leadership can provide transparent answers and a robust plan to strengthen oversight, the community can offer a compelling, well-rounded option for families seeking warmth, continuity, and spiritual community. If not, there are likely stronger choices nearby that deliver equal warmth with firmer governance.

Features

Housing

  • 72 resident community capacity 72 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Douglas Health And Rehabilitation in Milan, TN is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community boasts a host of amenities designed to enhance the comfort and convenience of the residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room for restaurant-style dining experiences, a fitness room for physical activities, fully furnished accommodations, a gaming room for recreation, an outdoor space with gardens for relaxation, housekeeping services to maintain cleanliness and hygiene, kitchenettes for personal meal preparation, move-in coordination assistance, small library for reading enthusiasts, telephone service in each accommodation unit, transportation arrangement both non-medical and to doctors' appointments, wellness center facilities for health-related activities and hi-speed internet access available throughout the premises via Wi-Fi.

The care services provided at Douglas Health And Rehabilitation are comprehensive and tailored to meet the individual needs of each resident. The community ensures 24-hour call system availability to address any emergencies promptly. Residents receive round-the-clock supervision by trained staff members who also provide assistance with various activities of daily living such as bathing, dressing,and transfers. Special dietary requirements including diabetes diets and other restrictions are catered to during meal preparation and service. Medication management is also offered to ensure residents take their prescribed medications on time. Additionally,a mental wellness program is implemented that focuses on maintaining the psychological well-being of residents.

Residents at Douglas Health And Rehabilitation can engage in various activities organized by the community. These include fitness programs aimed at promoting physical health,scheduled daily activities filled with entertainment options,resident-run activities that foster social interaction among neighbors,and planned day trips for exploration and fun.

Furthermore,the community enjoys close proximity to essential amenities within the vicinity. There are four pharmacies nearby ensuring easy access to medications,and four physicians in close proximity providing healthcare services. One restaurant conveniently located allows residents options for dining out if desired, and a place of worship nearby for religious services. Additionally,two hospitals in the vicinity offer medical facilities and emergency care.

Douglas Health And Rehabilitation is committed to providing its residents with a comfortable and stimulating living environment while ensuring their physical,mental,and emotional well-being.

Nearby Places of Interest

Physicians

  • Integrity Clinical Research (0.6 miles)
  • Nash Nathan, DDS (0.7 miles)
  • Kenneth H Tozer II, MD (1 miles)
  • Jackson Clinic Of Milan (1 miles)
  • Primary Care Center (10 miles)
  • Stat Allergy Clinics (10.4 miles)
  • Jackson Clinic Of Humboldt (10.5 miles)

Hospitals

  • Jackson Madison Hospital (1.1 miles)
  • West Tennessee Healthcare Milan Hospital (1.1 miles)
  • Sports Plus Rehab Centers Trenton (9.8 miles)
  • Gibson General Hospital (10 miles)
  • Humboldt Medical Center (10.4 miles)

Pharmacies

  • Fred's (1.3 miles)
  • Walgreens (1.5 miles)
  • Family Pharmacy Milan (1.5 miles)
  • Good Neighbor Pharmacy (1.5 miles)
  • Hometown Pharmacy of Medina (8.4 miles)
  • CVS Pharmacy (9.6 miles)
  • Eddie's Pharmacy (9.7 miles)

Restaurants

  • Subway (1.4 miles)
  • Rhodes Family Diner (8.4 miles)
  • El Sombrero (9.1 miles)
  • Jack's (9.6 miles)
  • Sonic Drive-In (9.6 miles)
  • Pizza Hut (9.6 miles)
  • McDonald's (9.6 miles)

Places of Worship

  • Salem United Methodist Church (1.6 miles)
  • Southern Baptist Convention (6.6 miles)
  • Howse Baptist Church (7 miles)
  • Southern Baptist Convention (7.2 miles)
  • Faith Baptist Church (8.7 miles)
  • Lighthouse Of Worship Ministry (8.8 miles)
  • Grace Fellowship Church (9.2 miles)

Parks

  • Medina City Park (8.2 miles)
  • Dyer City Park (16.3 miles)

Cafes

  • Tea Time A British Touch (10.4 miles)

Transportation

  • Ryder Truck Rental (10.4 miles)
  • U-Haul Neighborhood Dealer (10.6 miles)

Frequently Asked Questions

Where is Douglas Health And Rehabilitation?

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