2084 West Main Street, Milan, TN 38358
For more information about senior living options: (844) 490-3973
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Douglas Health and Rehab has devoted and caring staff. This is observed by everyday good deeds supporting the resident's well being and to lend a helping hand to co-workers. This makes for a great place to live and work. The building is full of lovely residents and staff who all make this place great. The residents and staff have bible studies that are inspirational and spiritual, and the staff and residents share special moments and support each other through many challenges such as the recent Covid Pandemic. The level of commitment of caregivers definitely demonstrates loads of compassion each day, and the wonderful folks here make Douglas a great place to live and work.
The staff bullied a coworker, causing her to walk out from her job. A staff member suggested the seventeen-year-old coworker take a prescription medication. The seventeen-year-old was told she should not be offered any medication while at work. The coworker was made to cry while on the clock. Three or more adults confronted her about leaving early, causing distress. Staff laughed at and teased her, making her cry. Family members were hung up on when trying to speak to a supervisor. A staff member asserted that they did not have to talk to anyone about anything regarding her position. The incident was described as completely unprofessional and ridiculous, raising questions about trusting such rude and insensitive people around vulnerable family members.Douglas Health and Rehab presents itself as a place defined by devoted and caring staff, where everyday acts of kindness and support for both residents and coworkers create a warm, cohesive culture. Several voices emphasize how these small, consistent deeds add up to a welcoming environment, making it feel like a great place to live and work. The sense of being part of a nurturing community shines through as a core value, with staff members repeatedly described as genuinely attentive to the wellbeing of those in their care and to one another.
One reviewer shares a deeply personal connection to the facility, describing Douglas as their home away from home for a little over five years. The message conveyed is one of enduring loyalty and pride in the staff's dedication and dependability. The reviewer notes that the motivation to come to work each day is the chance to be part of a "work family" and to ensure residents receive the best possible care. The sentiment that caring for others can feel less like work when you love what you do comes through strongly, reinforcing a strong sense of purpose and satisfaction within the staff.
Another voice highlights the atmosphere created by the people who populate Douglas - the residents and the staff alike. They note the presence of Bible studies that are inspirational and spiritual, creating moments of shared faith and reflection. These activities, along with the supportive dynamics among staff and residents during challenging times such as the Covid-19 pandemic, are described as powerful examples of the compassion and commitment that define the community. The caregiver team is praised for their compassion, and the overall impression is that these dedicated individuals contribute to making Douglas a great place to live and work.
Yet, alongside the praise for the caring, faith-based, and community-driven environment, there is a stark and troubling account of how things can go wrong. One reviewer explicitly states that they would not entrust an elderly family member to Douglas because of staff behavior they experienced firsthand. The narrative describes a young staff member - the reviewer's niece - who allegedly faced bullying from other staff, including aggressive confrontations, and a disturbing suggestion that she take a prescription medication. The account further alleges that she was seventeen at the time and should not be offered any medication while at work. The situation reportedly escalated with multiple adults confronting her during shifts, causing her to cry, and visitors' attempts to discuss the matter with a supervisor were met with discourteous treatment, including being hung up on. The reviewer quotes a claim that the supervisor "didn't have to talk to anyone about anything about her position," casting doubt on the transparency and accountability of the leadership. The overall message is one of frustration, citing unprofessional behavior and a failure to protect or support a young, vulnerable worker.
This conflicting picture raises important questions about how Douglas balances its strengths with areas that require urgent attention. On one hand, the facility is described as a place where dedicated staff, long-term residents, and faith-based activities coalesce into a supportive, compassionate community that people are proud to be part of. On the other hand, the bullying incident suggests serious problems in workplace culture, supervision, and possibly policy enforcement that could undermine trust and safety for both employees and residents. The critique emphasizes not only the harmful impact on the younger staff member but also the broader concern about creating an environment where vulnerable workers feel unsafe or unsupported.
Taken together, the reviews sketch a facility with strong, commendable characteristics and clear opportunities for improvement. The positive accounts portray Douglas Health and Rehab as a place where compassionate care, personal fulfillment in work, and communal rituals give residents and staff a sense of purpose, belonging, and resilience in the face of challenges. The negative account, by contrast, highlights potential risks related to staff dynamics, youth employment, and supervisory responsiveness that could undermine those well-intentioned strengths if left unaddressed. The overall takeaway is that Douglas embodies a commendable commitment to care and community, but there is a pressing need for corrective action to ensure a safe, respectful, and supportive workplace for all employees, especially those early in their careers, as well as for the vulnerable residents who rely on daily care.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Douglas Health And Rehabilitation in Milan, TN is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community boasts a host of amenities designed to enhance the comfort and convenience of the residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room for restaurant-style dining experiences, a fitness room for physical activities, fully furnished accommodations, a gaming room for recreation, an outdoor space with gardens for relaxation, housekeeping services to maintain cleanliness and hygiene, kitchenettes for personal meal preparation, move-in coordination assistance, small library for reading enthusiasts, telephone service in each accommodation unit, transportation arrangement both non-medical and to doctors' appointments, wellness center facilities for health-related activities and hi-speed internet access available throughout the premises via Wi-Fi.
The care services provided at Douglas Health And Rehabilitation are comprehensive and tailored to meet the individual needs of each resident. The community ensures 24-hour call system availability to address any emergencies promptly. Residents receive round-the-clock supervision by trained staff members who also provide assistance with various activities of daily living such as bathing, dressing,and transfers. Special dietary requirements including diabetes diets and other restrictions are catered to during meal preparation and service. Medication management is also offered to ensure residents take their prescribed medications on time. Additionally,a mental wellness program is implemented that focuses on maintaining the psychological well-being of residents.
Residents at Douglas Health And Rehabilitation can engage in various activities organized by the community. These include fitness programs aimed at promoting physical health,scheduled daily activities filled with entertainment options,resident-run activities that foster social interaction among neighbors,and planned day trips for exploration and fun.
Furthermore,the community enjoys close proximity to essential amenities within the vicinity. There are four pharmacies nearby ensuring easy access to medications,and four physicians in close proximity providing healthcare services. One restaurant conveniently located allows residents options for dining out if desired, and a place of worship nearby for religious services. Additionally,two hospitals in the vicinity offer medical facilities and emergency care.
Douglas Health And Rehabilitation is committed to providing its residents with a comfortable and stimulating living environment while ensuring their physical,mental,and emotional well-being.
Douglas Health And Rehabilitation is located at 2084 West Main Street, Milan, TN 38358 in Gibson County, Tennessee
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