United Regional Med Ctr Home

Pros

• The employees here are so helpful.
• It is an awesome place for drug screening.

Cons

• The reviewer warns others not to bring loved ones there and calls the facility horrid.
• They describe elderly patients with bed sores as disturbing.
• The reviewer says they don't want to work there anymore because of the experience.
• They recount a billing fiasco: a $578 bill initially marked as zero balance, then admitted not sent to insurance, followed by a full-amount collection notice.
• They claim the facility is old and the staff is mediocre at best.
• They suspect the place could be double-charging by billing the insurer and then charging the patient the same amount.
• They worry the bill will end up on their credit report and doubt it will come off even if disputed.
• They explicitly state they do not recommend the facility.

Review

There are moments when a visit to this facility feels more like stepping into a nightmare than receiving care. The overwhelming sentiment from several accounts is a simple warning to others: don't bring your loved ones here, and certainly don't bring an elderly family member or a dying pet along. The tone is urgent and personal, with stories that range from disturbing to infuriating, and the fear of neglect is a running thread. One reviewer even emphasizes the moral weight of leaving an ailing dog or an elderly relative in such an environment, describing bed sores on an elderly person's legs as a stark indicator of substandard care. The overall message is that the place left them shaken and unwilling to return, to the point where they felt compelled to share their experience loudly and publicly.

Financial interactions with the facility appear to be a central point of frustration. A specific bill for $578 sparked a cascade of problems: the first phone call suggested there was a zero balance and there were no records showing that care had even occurred. When the reviewers did locate the account later, it appeared the bill had never been sent to the patient's insurance. The staff purportedly would resend the claim to the insurer and follow up about a copay, yet no one ever followed up. Instead, the next communication was a collection notice for the full amount. The patient worries aloud that this could be a double-dip scenario - charging the insurance company and then charging the patient the same sum - and fears that a dispute might still end with a black mark on their credit. It's a tangled, unresolved billing saga that never seemed to reach a satisfactory resolution.

The facility's physical condition and the credibility of its staff add to the negative impression. Comments describe an aging, possibly rundown environment and a sense that the staff are at best mediocre. The fear that patient care may be compromised is echoed in phrases that suggest a lack of accountability and a willingness to push patients toward collections. In this view, the fear is not just about a single bad experience but about a pattern - an impression that errors in billing, miscommunication, and delayed follow-ups are part of a broader, systemic issue. The idea of "double-dipping" adds a layer of distrust, as if the institution might be taking advantage of both the insurance payer and the patient.

There's also a troubling anecdote about a larger, more alarming claim: a dispute over contracts or services that suggested the facility might demand payment for large expenditures - such as flooring for the hospital - while apparently unable or unwilling to fulfill the financial obligation themselves. The reviewer recounts being asked to install over $10,000 worth of flooring and claims the facility could not meet the payment, threatening to send patients to collections if a balance became overdue. This paints a picture of a credit-and-billing culture that feels punitive rather than patient-centered, with the collateral damage of potential late fees and damaged credit weighing on the patient's mind.

Not all comments are uniformly negative, though. One line does stand out with a more positive note: "The employees here are so helpful. Awesome place for drug screening!" That remark hints at pockets of competence and care within the same facility - even if the overall experience tilts heavily toward the negative. It suggests that some staff can be responsive and courteous in certain contexts, even as other areas - billing, administration, and emergency care - fuel frustration and distrust. The mixed messages leave potential patients wondering where the balance truly lies and who they should rely on in a medical scare or administrative crisis.

In the end, the reviews cohere into a strong stance of caution. The speaker expresses a firm unwillingness to continue working with the facility and asserts a distrust that extends beyond a single incident. The fear of negative repercussions - imminent collections, potential damage to credit, and ongoing confusion about insurance payments - frames the entire experience as something to avoid. The closing sentiment is unequivocal: they do not recommend this facility, casting doubt on both its financial practices and its capacity to deliver compassionate, reliable care. If there is any takeaway, it is a warning to prospective patients and their families to proceed with extreme caution and to seek alternatives that can provide clearer billing communication, more consistent follow-through, and a safer, more respectful environment for those in need.

Hospitals

• United Regional Medical Center (0 miles)
• United Medical Center (0.6 miles)
• Medical Center of Manchester (2 miles)
• Coffee County Hospital Group (2 miles)
• Vanderbilt Tullahoma-Harton Hospital (10.2 miles)

Physicians

• Spivey Oscar MD (0.1 miles)
• United Medical Group Specialty Clinic (0.1 miles)
• Volunteer Medical Clinic (0.5 miles)
• Premier Women's Health Center (0.5 miles)
• Family Healthcare (0.6 miles)
• Manchester Family Medicine (2.2 miles)
• Nix Lynette Pediatric Center Of Tullahoma Tullahoma (9.7 miles)

Pharmacies

• Marcrom's Pharmacy (0.4 miles)
• Tri County Drugs Screening (0.5 miles)
• Walgreens (0.5 miles)
• Baker Bros Drug Co. (1 miles)
• CVS Pharmacy (10.2 miles)
• Walgreens (10.2 miles)
• Tullahoma Drug Store (10.9 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• Hardee's (0.5 miles)
• Yamoto Japanese Steak House (0.5 miles)
• El Molcajete Mexican Restaurant (0.5 miles)
• Papa John's Pizza (0.7 miles)
• Tammies Home Cooking (1 miles)
• Zaxby's (1.5 miles)

Places of Worship

• Manchester Bible Methodist Church (0.6 miles)
• Lane Street Church of Christ (0.8 miles)
• Stephen Chapel United Methodist Church (0.8 miles)
• Manchester Church Of God (0.9 miles)
• First United Methodist Church (1.1 miles)
• Wesley Heights United Methodist Church (8.2 miles)
• Grace Baptist Church (9.6 miles)

Cafes

• Coffee County Veteran Association (0.9 miles)
• The Mercantile Cafe (1.1 miles)
• Starbucks (2.1 miles)

Transportation

• U-Haul Moving & Storage (1.1 miles)
• Greyhound Bus Lines (2 miles)
• Alamo (10.2 miles)
• Budget Truck Rental (10.5 miles)

Parks

• Fred Deadman Park (1.2 miles)