Quality Center For Rehabilitation And Healing

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Quality Center For Rehabilitation And Healing

932 Baddour Parkway, Lebanon, TN 37087

For more information about senior living options: (844) 490-3973

3.3 from 6 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Quality Care Health Center is described as friendly and caring, providing excellent support to residents.
  • pro Family members appreciate the communication from staff about their loved ones' care, especially during difficult times.
  • pro The rehabilitation services offered for patients, including physical therapy and other medical needs, are positively noted.
  • pro Residents enjoy the food provided at the facility, indicating a satisfactory dining experience.
  • pro The size of the rooms is mentioned as spacious, providing comfort for residents despite some furnishings being old-fashioned.

Cons

  • pro The facility is unclean, with sinks contaminated and areas that smell bad.
  • pro Patients are left in dirty diapers for extended periods, causing discomfort and irritation.
  • pro Staff is frequently distracted and disengaged, not knowing the whereabouts of residents.
  • pro Residents' personal belongings often disappear despite being clearly marked.
  • pro The building is rundown and outdated, not meeting expectations for care environments.
  • pro There appears to be a lack of sufficient staff to provide adequate care.
  • pro The overall atmosphere suggests a low-quality experience, especially for those who may not have other choices.

Review

The experiences shared by family members regarding nursing homes highlight a stark contrast in care quality and facility conditions. At the forefront of the critiques is an alarming account of neglect and poor hygiene practices at one facility, where the lack of basic amenities like water for residents was evident. This particular environment has been characterized as filthy, with descriptions of rooms overwhelmed by urine and residents left in soiled diapers for extended periods. Disturbingly, staff members reportedly dismissed concerns about proper hygiene; instead, they wrongly attributed discomfort to patients "playing in their poop." Such indifference evokes deep frustration amongst families who expect dignified care for their loved ones.

There is also mention of systemic issues that plague nursing homes today, including staffing shortages. One review highlights how when a family member sought assistance from the nurses' station, staff were preoccupied with their phones and unable to provide simple information about a resident's whereabouts. This scenario paints a troubling picture of disengagement among caregivers when they should be attentive to those under their watch, particularly vulnerable individuals who rely on them for essential support and comfort.

In contrast to this bleak portrayal are glowing reviews for Quality Care Health Center, which several families describe as a beacon of hope amidst widespread challenges in elder care facilities. Residents and their families commend this center for its clean environment, friendly staff, and the comprehensive rehabilitative services it provides. The testimonials praise not only the facility’s cleanliness but also the attentiveness of the caregivers who keep families informed about medical updates and changes in treatment plans. Such proactive communication can significantly ease anxieties associated with having loved ones cared for away from home.

Rehabilitation services at Quality Care Health Center have received particular mention as a standout feature. Family members report positive experiences regarding physical therapy programs aimed at recovery following significant health setbacks like hip surgeries or infections such as UTIs (urinary tract infections). The focus on individual needs—be it sight or hearing assessments or follow-up care—reflects an understanding that elderly residents require tailored approaches as they navigate complex health landscapes.

However, not all reviews paint such an optimistic picture of Quality Care Health Center. Some family members expressed concern over perceived shortcomings related to its upkeep and overall ambiance. Despite appreciating aspects like food quality and certain staff interactions, others found the older building somewhat rundown concerning operational standards and sanitation practices. These mixed feelings suggest there may be unresolved issues that merit attention to elevate the overall experience within this facility.

Ultimately, these varied narratives underscore critical themes regarding eldercare: dignity in service delivery must be prioritized alongside effective management practices that ensure residents receive adequate attention and support while upholding sanitary conditions conducive to healing and well-being. With many families finding themselves concerned about disappearing personal belongings along with complaints about decay within facilities perceived as affordable options for low-income individuals highlight systemic inequities prevalent in nursing home environments across the board; thus reinforcing an urgent call for reforms aimed at improving oversight and ensuring vulnerable populations receive dignified treatment consistent with societal values surrounding respect and compassion towards our elders.

Features

Housing

  • 280 resident community capacity 280 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Quality Center for Rehabilitation and Healing in Lebanon, TN is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and nurturing environment where seniors can enjoy an active and fulfilling lifestyle.

The amenities at Quality Center are designed to cater to the various needs and interests of its residents. A beauty salon is available on-site, allowing residents to indulge in pampering treatments without having to leave the community. Cable or satellite TV is provided in each room, ensuring that residents can enjoy their favorite programs. Community-operated transportation is offered, making it easy for residents to access nearby areas for shopping or other activities. A computer center is available for those who want to stay connected with their loved ones through email or social media.

The dining experience at Quality Center is also exceptional. Residents can enjoy delicious meals in the elegant dining room, served restaurant-style. The kitchenette in each apartment allows individuals to prepare their own snacks or light meals if desired. Special dietary restrictions can be accommodated, ensuring that all residents receive meals that meet their specific health needs.

Care services at Quality Center are tailored to meet the individual needs of each resident. 24-hour call system and supervision provide peace of mind, knowing that assistance is always readily available if needed. Trained staff members are available to provide assistance with bathing, dressing, transfers, and other activities of daily living. Medication management ensures that medications are taken correctly and on time.

Quality Center also recognizes the importance of mental wellness and offers a mental wellness program for residents' emotional well-being. Additionally, a variety of activities are scheduled daily to keep residents engaged and entertained. Fitness programs promote physical health while planned day trips allow individuals to explore new places and create lasting memories.

The community's convenient location near numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options further adds to the convenience and accessibility of the residents' daily life.

At Quality Center for Rehabilitation and Healing, seniors can expect a warm and supportive environment where their needs are met with compassion and professionalism. With its exceptional amenities, care services, and convenient location, this assisted living community is an ideal choice for those seeking comfort, companionship, and assistance in their golden years.

Nearby Places of Interest

Physicians

  • Smile Solutions of Lebanon (0.1 miles)
  • Kenneth W. Anderson, MD (0.4 miles)
  • Total Family Physicians Center (1.2 miles)
  • Neurology Clinic & Associates (1.3 miles)
  • Lebanon Pain Management Clinic (1.3 miles)
  • Oleksandr Osipchuk (1.8 miles)
  • Troy Long, DDS General & Aesthetic Dentistry (1.9 miles)

Hospitals

  • Rehab Center At Mcfarland Hosp (0.4 miles)
  • University Medical Center (0.5 miles)
  • University Medical Center (3.2 miles)

Places of Worship

  • Lebanon Church of God (0.5 miles)
  • Heaven's View Baptist Church (0.8 miles)
  • Southern Baptist Convention (1.1 miles)
  • First Assembly of God (1.5 miles)
  • St Frances Cabrini Catholic Church (1.5 miles)
  • Crossroads Kids (2.1 miles)
  • Dickerson Chapel Baptist (7.2 miles)

Restaurants

  • Smack Middle Eastern Restaurant (0.7 miles)
  • Town Square Social (1 miles)
  • Gondola Restaurant (1.2 miles)
  • Cracker Barrel (1.2 miles)
  • Demos' Restaurant (1.2 miles)
  • Belle's Little Country Kitchen (1.3 miles)
  • Cook Out (1.3 miles)

Pharmacies

  • Fred's Pharmacy (0.7 miles)
  • Buckeye Drugs (1.1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • Vanderbilt Health Clinic at Walgreens Lebanon (2.7 miles)
  • CVS Pharmacy (13.1 miles)

Cafes

  • Starbucks (1.1 miles)
  • Sassy Pecan (1.2 miles)
  • Just Love Coffee Cafe - Mt. Juliet (13 miles)

Transportation

  • Enterprise Rent-A-Car (3.5 miles)
  • Music City Star (5.2 miles)
  • Enterprise Rent-A-Car (13.1 miles)
  • U-Haul Neighborhood Dealer (13.2 miles)

Parks

  • South Mt. Juliet City Park (11.5 miles)
  • Walnut Grove Park (12.2 miles)
  • Providence - Walk Bike Run Trail (12.3 miles)
  • Charlie Daniels Park (13.1 miles)
  • Bledsoe Creek State Park (13.3 miles)

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