Quality Center For Rehabilitation And Healing in Lebanon, TN
Save932 Baddour Parkway, Lebanon, TN 37087
For more information about senior living options: (844) 490-3973
The service is excellent and the staff are nice and helpful. The facility is very clean and free of odors, with friendly and courteous nurses and techs. The entryway and grounds are beautifully maintained, creating a welcoming environment. Kay Weir provides a warm, compassionate welcome to visitors and patients. The staff are amazing and go above and beyond to know and meet residents' needs. Alexis the housekeeper is praised for exceptional work that makes the place feel like home. Autumn and Brittany are caring, capable nurses who provide excellent care. The therapy team and nursing staff are knowledgeable, responsive, and dedicated.
The nurses are lazy and incompetent in patient care. A nurse left a patient sitting in blood after pulling an IV, neglecting the resident for hours. Nurses wear inappropriate attire and use headphones in patient rooms, signaling poor professionalism and culture. Residents at their most vulnerable are neglected and not properly cared for. The facility is severely understaffed, leading to delayed care and poor monitoring. The environment is dirty with strong odors, pee on the floor, and unclean bathrooms. Staff are often on their phones and unreachable, with no clear administrator in charge. The center is described as profit-driven and mismanaged, with billing after a resident's death and misdirected mail. Call bells sometimes do not work, and basic hygiene and safety are not consistently provided.Quality Center For Rehabilitation And Healing in Lebanon, Tennessee is best suited for families seeking short-term rehab with a clear emphasis on therapy progress, a warm campus atmosphere, and meaningful family communication. The community shines for residents who respond well to hands-on physical therapy, steady updates, and a concierge-like touch that helps families navigate the process. It is a practical choice for those who want a friendly, welcoming environment where staff make an effort to know patients and keep families informed. However, it is not the right fit for anyone requiring relentless, around-the-clock nursing vigilance or a facility that stays consistently on top of administration and operations without family involvement.
On the plus side, the center earns credibility through its visible strengths: a clean, well-kept campus with updated entryways and public areas, and a therapy-driven culture where many staff members are described as knowledgeable, compassionate, and dedicated. The therapy teams frequently receive praise for their competency, and several reviewers point to specific staffers who go above and beyond to support residents. The concierge program, led by Kay Weir in particular, is repeatedly cited as a meaningful link between families and care on the ground. When families engage with the care team, communication feels proactive, and routine updates are timely, which matters greatly in rehab timelines and discharge planning.
Yet, the strongest reviews sit beside a chorus of serious concerns that cannot be ignored. Reputational threads run hot with reports of understaffing and inconsistent nursing attention, scenes of neglect, and occasions when residents were left waiting for help or left in uncomfortable conditions. There are accounts of odors, lapses in daily care, and lapses in basic responsiveness that raise red flags for families considering long-term, reliable monitoring. Administrative gaps also show up in feedback - reports of difficulty reaching a clear point of contact, a sense that "someone is in charge" is not always present, and even billing or administrative missteps in some family experiences. These recurring themes illustrate real risk if supervision and staffing levels drop or if communication channels fail.
The main pros - staff warmth, clinically capable therapy, and a clean, navigable environment - partially offset the cons when families stay actively involved. A steady, engaged therapy team can produce meaningful rehab gains, and the presence of long-tenured staff suggests a culture that values patient continuity. Cleanliness and a calm, inviting atmosphere reduce stress for patients and visitors alike, which matters in recovery. To tilt the balance toward a favorable outcome, families should insist on consistent care teams, request direct access to supervisors or an administrator, and set clear expectations for response times and care plans. Regular, documented family updates and close collaboration with the therapy department can help catch potential gaps early and keep the discharge trajectory on track.
For families weighing alternatives, this center may be less appealing for residents whose needs extend beyond rehab - particularly those requiring constant monitoring, complex medical management, or where administrative transparency is non-negotiable. If a loved one's condition depends on consistently high staffing ratios, rapid nurse response, or a proven, reliable governance structure, it is prudent to compare other options with stronger reputations in those areas. Potential residents may also want to explore facilities with more standardized meal quality, more predictable daily routines, and fewer concerns raised by families about odor, cleanliness consistency, or administrative friction. A careful tour with a focus on the specific floor or unit of interest, conversations with the most senior nursing leadership, and a review of recent state or regulatory findings can illuminate which path best fits the situation.
In the end, Quality Center For Rehabilitation And Healing offers a compelling rehab-forward environment marked by genuine warmth and practical, therapy-centered care. Its strengths are real - clean facilities, approachable staff, and proactive family engagement - yet they must be weighed against persistent concerns about staffing consistency and administrative reliability. For families who can stay engaged, demand clear care plans, and build a strong partnership with a dependable care team, the center can be a solid, effective choice. For those needing near-perfect day-to-day operational stability or who cannot devote time to vigilant oversight, it is wise to compare alternatives and prioritize a setting with demonstrably steady nursing coverage and transparent governance.
280 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Quality Center for Rehabilitation and Healing in Lebanon, TN is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and nurturing environment where seniors can enjoy an active and fulfilling lifestyle.
The amenities at Quality Center are designed to cater to the various needs and interests of its residents. A beauty salon is available on-site, allowing residents to indulge in pampering treatments without having to leave the community. Cable or satellite TV is provided in each room, ensuring that residents can enjoy their favorite programs. Community-operated transportation is offered, making it easy for residents to access nearby areas for shopping or other activities. A computer center is available for those who want to stay connected with their loved ones through email or social media.
The dining experience at Quality Center is also exceptional. Residents can enjoy delicious meals in the elegant dining room, served restaurant-style. The kitchenette in each apartment allows individuals to prepare their own snacks or light meals if desired. Special dietary restrictions can be accommodated, ensuring that all residents receive meals that meet their specific health needs.
Care services at Quality Center are tailored to meet the individual needs of each resident. 24-hour call system and supervision provide peace of mind, knowing that assistance is always readily available if needed. Trained staff members are available to provide assistance with bathing, dressing, transfers, and other activities of daily living. Medication management ensures that medications are taken correctly and on time.
Quality Center also recognizes the importance of mental wellness and offers a mental wellness program for residents' emotional well-being. Additionally, a variety of activities are scheduled daily to keep residents engaged and entertained. Fitness programs promote physical health while planned day trips allow individuals to explore new places and create lasting memories.
The community's convenient location near numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options further adds to the convenience and accessibility of the residents' daily life.
At Quality Center for Rehabilitation and Healing, seniors can expect a warm and supportive environment where their needs are met with compassion and professionalism. With its exceptional amenities, care services, and convenient location, this assisted living community is an ideal choice for those seeking comfort, companionship, and assistance in their golden years.
Quality Center For Rehabilitation And Healing is located at 932 Baddour Parkway, Lebanon, TN 37087 in Wilson County, Tennessee
Quality Center For Rehabilitation And Healing on seniors.fyi includes 5 photos including images showing interior, windows, nursing home, gym, exercise equipment, fitness center, rehabilitation, building, and more.
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