240 Hospital Lane, Po Box 300, Jellico, TN 37762
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Beech Tree Manor has become a focal point of care and community for many families in the town, earning a mix of loud praise and caution from those who have placed loved ones in its hands. Several residents' families moved in with high hopes and quickly formed deep appreciation for the people who care for them. In particular, one grandmother's routine was transformed by the attention of a caregiver named Mrs. Cristy, who became a favorite among family and residents alike. Her presence in the room routinely brought smiles and laughter to my grandmother, and she was often the only person who could coax her to eat. The nurses, certified nursing assistants, and other staff were consistently described as kind, helpful, and dedicated, and the facility itself was repeatedly noted as clean and well maintained inside. A heartfelt thank-you to all the ladies who do this work daily is a common theme in these reflections.
Another line of strong praise centers on the experience of the reviewer's mother, who was treated with warmth and respect. The family notes that the staff treat all families with the same courtesy and kindness, and they emphasize that the entire team - across nurses, aides, and other caregivers - is wonderful. The nursing home is described as well-kept and clean, with many reviewers stressing that the facility's upkeep contributes to the sense of safety and dignity for residents. The consistency of care across the staff is highlighted as a key strength, with a sense of gratitude directed at everyone who shows up every day to support residents and their families.
The human connections extend beyond daily care to the emotional and social fabric of the community inside Beech Tree Manor. Reviewers have pointed out exceptional individuals who become touchpoints for residents - people like Charlotte, who is repeatedly praised for her responsiveness and supportive attitude. The team's overall environment is celebrated as excellent, with many expressing pride in the level of care and the positive, home-like atmosphere the staff cultivate. In one especially heartfelt note, a family member who serves as a Director of Nursing spoke about the team's five-star service and their unwavering commitment to delivering high-quality care. The sentiment is clear: Beech Tree Manor can be a source of pride for both residents and the professionals who lead and staff the facility.
Becoming a trusted place for rehabilitation and ongoing care is another recurring thread. Several reviews commend the facility for its activities program, noting that activities are engaging and well-structured. Families appreciate the way the staff support both short-term rehab and long-term living, with one reviewer even describing Beech Tree as a small home away from home. The activity department is singled out for contributing to residents' happiness and sense of purpose, while the care team is praised for attentive, individualized support - an important factor when families consider where to place a loved one who needs ongoing assistance and companionship.
At the same time, there are cautions and policy concerns that accompany the positive reports. One reviewer highlights the facility's emphasis on safety, noting that staff members wear masks when there is a possibility of a COVID-like spread. However, there is a vocal critique of corporate policy, urging an update to align with current CDC guidelines. The reviewer cites a specific situation at the Jellico, Tennessee location where a mask mandate was in place and staff were required to wear masks for a 14-day period after a sick individual was present. The complaint centers on the perception that corporate policy has not kept pace with evolving public health guidance, and a call is made to update policies to reflect CDC guidelines as of July 22, 2024.
Stories of exemplary care sit side by side with more troubling experiences, underscoring the complexity of long-term care. One reviewer expressed gratitude for a spouse's care but also offered a stark warning: a loved one allegedly neglected from day one, leading to severe dehydration and starvation, and ultimately to death after transfer to another hospital. The language is blunt and alarming, urging others not to send their loved ones to Beech Tree Manor. This single account stands apart from the generally positive tone of many other reviews and serves as a sobering counterpoint to the otherwise favorable narratives.
There are also practical, day-to-day challenges described by some families. One review mentions delays and communication hurdles: it can take up to 30 minutes to gain entry to the building, and there are difficulties getting someone to answer the phone or coordinate visits. The complaint highlights logistical frustrations - limited and difficult access for families who want to check on their loved ones or coordinate care. Another set of notes focuses on rehab experiences that did not meet expectations: a brother in rehab and other relatives felt they were not adequately cared for (being left wet, clothes lost, and overall insufficient attention to basic needs). Some reviewers point to aging infrastructure and equipment concerns as well - an older facility feel, small rooms, outdated amenities, and a need for better housekeeping in certain areas, such as unkempt chairs with cobwebs and TVs without remotes.
Overall, Beech Tree Manor emerges as a facility with a strong, passionate staff who are capable of delivering compassionate, attentive care that families genuinely value. The positive experiences describe a warm, welcoming environment where staff members go the extra mile to connect with residents, preserve dignity, and support families during challenging times. Yet the more critical voices remind readers that there are significant areas for improvement, from policy alignment with current health guidelines and access logistics to accountability in care and the maintenance of basic comforts and safety. The stories collectively convey a facility that many families hold dear for its people and its potential, while also urging due diligence and careful consideration of both the strengths and the vulnerabilities that accompany long-term care in Beech Tree Manor.
Beech Tree Health And Rehabilitation in Jellico, TN is an assisted living community that offers a wide range of amenities and care services to help support the needs of its residents. The community features a beauty salon, fully furnished accommodations, a dining room with restaurant-style dining, and a small library for leisurely reading. There are also various recreational spaces, including a gaming room, fitness room, and outdoor garden area.
Residents can enjoy the convenience of on-site computer center and Wi-Fi/high-speed internet access. They also have access to community-operated transportation for errands and appointments, as well as move-in coordination services. The wellness center offers programs to promote mental wellness and there is 24-hour supervision with a call system for added peace of mind.
Care services provided at Beech Tree include assistance with activities of daily living such as bathing and dressing, as well as transfers when needed. Medication management is available along with a diabetes diet if required. Special dietary restrictions can be accommodated for meals prepared and served by the community.
Residents have the option to participate in various activities organized by the staff or run by fellow residents. These include fitness programs, planned day trips, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Beech Tree is conveniently located near three pharmacies, five physicians' offices, one restaurant, three places of worship, and one hospital – ensuring easy access to healthcare services and other necessities. Whether it's enjoying the amenities within the community or exploring nearby amenities outside its doors, Beech Tree Health And Rehabilitation provides a comfortable and supportive living environment for seniors in Jellico, TN.
Beech Tree Health And Rehabilitation is located at 240 Hospital Lane, Po Box 300, Jellico, TN 37762 in Campbell County, Tennessee
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