Laurelwood Healthcare Center - Jackson
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200 Birch Street, Jackson, TN 38301
For more information about senior living options: (844) 490-3973
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The staff were super friendly and helpful. The residents seemed to be happy. The staff were nice, welcoming, and the building was neat and clean. The place is awesome, with nice, clean facilities and very friendly staff. The employees were nice, and the building was clean and organized. The staff are very caring and love their residents. The facility is easy to navigate, organized and efficient, with friendly, accommodating staff. The small facility offers more one-on-one care, and the staff absolutely love their residents. The staff encountered on visits were exceptionally friendly and took time to answer questions. Laurelwood's staff goes above and beyond to treat residents as individuals. Laurelwood is a special facility that goes above and beyond to care for residents. The facility is a hidden gem with neat grounds and a professional, caring staff. The administrator and staff are professional and have made improvements. The nurses and staff are attentive to residents' needs and genuinely care for them. The facility has a wonderful atmosphere and an A+ team.
One reviewer stated they would not recommend Laurelwood. Another reviewer called it the worst place for a loved one to live and alleged verbal, mental, and physical abuse by staff. A reviewer claimed a family member was overdosed by a CNA, suffered UTIs, was left unattended to pull out a catheter, and aspirated on food, also criticizing the social worker as aloof and reverse racist, and urged others to avoid the facility.Across many impressions of Laurelwood Health Care Center, one thread stands out clearly: the place often feels welcoming, clean, and properly staffed, with residents appearing well cared for and residents' families repeatedly expressing relief and gratitude for the care their loved ones receive. Reviewers consistently describe the environment as neat and tidy, with a noticeable absence of odors and a sense of order in the rooms, halls, and common areas. Several accounts specifically highlight the building as well kept, with grounds cared for, an inviting entrance, and a home-like atmosphere that makes visitors feel at ease. The consistency of cleanliness and the overall appearance contribute to a strong first impression for many families and visitors.
A large share of the praise is directed at the people who staff Laurelwood. Reviewers repeatedly call the staff super friendly, welcoming, and genuinely helpful. The tone is often warm and appreciative, with praise for teamwork, attentiveness, and the willingness to answer questions and explain care. Nurses and aides are described as courteous, patient, and informative, and several accounts mention specific staff members by name as exemplars of care and helpfulness. The culinary and hospitality side is also recognized, with compliments to the dietary manager and to staff who make guests feel at home during visits. The impression left by staff members - how they communicate, how they interact with residents, and how they coordinate care - plays a central role in the overall positive view of Laurelwood.
Residents' well-being and happiness emerge as a common theme, too. Reviewers repeatedly note that residents appear well cared for and content, with a sense that the facility respects their dignity and individuality. Some reviewers emphasize the small, intimate nature of the facility as a strength because it lends itself to more personalized attention. There is frequent mention of a calm, respectful environment where residents' needs - nutritional, medical, and emotional - are addressed with care. Several comments highlight the sense that Laurelwood aims to treat each person as an individual and to create a supportive, family-like atmosphere for both residents and their relatives.
Beyond day-to-day care, several anecdotal moments underscore the staff's dedication. One reviewer pointed to a week of Nursing Home celebrations that the staff orchestrated to enrich the residents' lives, underscoring the team's commitment to more than basic caregiving. Another account describes a compassionate reception of Easter, including the delivery and management of Easter baskets, coordinated with thoughtful staff intervention to ensure a special moment for the resident. There are explicit statements of gratitude toward administrators and supervisors who went the extra mile to locate a delayed package and deliver it, turning a stressful situation into a meaningful holiday memory for a family. Taken together, these stories illustrate a culture of going above and beyond to support residents and their loved ones.
However, not all feedback follows a uniformly glowing path. One decidedly negative review stands apart, describing the facility as the worst place for a loved one to live and detailing allegations of abuse - verbal, mental, and physical - directed at a resident, along with concerns about neglect, misplacement of belongings, and a lack of compassionate engagement from staff. The reviewer describes severe harms, including overdose concerns and missed follow-up care, as well as issues with social workers and communication. This account also recounts troubling specifics about clothing, with items reportedly not belonging to the resident and other unsettling details. The reviewer's sentiment is stark: they would not recommend Laurelwood based on these experiences. The response within the thread indicates a contrast between this review and others, with a counter-narrative suggesting that the review may not reflect the care actually provided. In this context, the conversation about Laurelwood includes a reminder that experiences can diverge dramatically from one family to another, and that individual encounters with care can color perceptions in profound ways.
Amid the divergent voices, several other comments echo both the positives and the complexities of navigating care choices. Other families describe visits where staff treated relatives with warmth, where the facility felt like a secure, comfortable place to be, and where residents seemed engaged and well supported. There are mentions of responsive social work and nursing leadership, and notes that even when concerns arise, the overall environment is characterized by kindness, respect, and a desire to help. The recurring emphasis on cleanliness, the friendly demeanor of caregivers, and the safe, home-like setting helps many readers view Laurelwood as a solid option for memory care, rehabilitation, and ongoing nursing support.
In the end, Laurelwood Health Care Center appears to be a place that leaves a strong impression of care and character, shaped by the everyday acts of staff who strive to keep residents comfortable, dignified, and engaged. The overall sentiment among the majority of reviewers is one of gratitude for attentive care, a clean and organized environment, and a welcoming, family-oriented atmosphere. Yet the presence of a strongly negative, detailed account reminds readers that experiences can vary, underscoring the importance of visiting in person, asking pointed questions, and observing how the facility operates on a daily basis. For families weighing options, the message from these reviews is clear: Laurelwood can offer a compassionate, well-run environment that prioritizes residents' well-being, but it is essential to gather multiple perspectives and assess how the facility handles concerns and special needs on an individual basis.
64 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurelwood Healthcare Center - Jackson is an assisted living community located in Jackson, TN. With a wide range of amenities and services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a variety of amenities to enhance the quality of life for residents. There is a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each resident's room for entertainment. Community operated transportation provides easy access to nearby destinations. The computer center allows residents to stay connected with loved ones or pursue their interests online. The dining room offers restaurant-style dining for delicious and nutritious meals. Residents can also stay active in the fitness room or enjoy recreation in the gaming room. Outdoor space and a garden provide opportunities for relaxation and enjoyment of nature. A small library offers reading materials for those who enjoy literature. Wi-Fi/high-speed internet ensures connectivity throughout the community.
Care services at Laurelwood Healthcare Center - Jackson are designed to meet the individual needs of each resident. The 24-hour call system ensures that assistance is always available when needed. Trained staff provide 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Special dietary restrictions, including diabetes diets, are accommodated to support optimal health. Medication management is offered to ensure that medications are taken properly and on time. A mental wellness program promotes emotional well-being.
Residents can expect a vibrant social life with a range of activities available at Laurelwood Healthcare Center - Jackson. Concierge services are provided to assist residents in planning their day-to-day activities or excursions. Fitness programs help residents maintain physical health and strength. Planned day trips allow residents to explore local attractions and create lasting memories. Resident-run activities encourage social interaction among peers within the community, fostering friendship and a sense of community spirit.
The surrounding area provides additional convenience with various amenities nearby. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity to the community.
Overall, Laurelwood Healthcare Center - Jackson offers a supportive and engaging environment where residents can enjoy a fulfilling assisted living experience.
Laurelwood Healthcare Center - Jackson is located at 200 Birch Street, Jackson, TN 38301 in Madison County, Tennessee
Laurelwood Healthcare Center - Jackson on seniors.fyi includes 3 photos including images showing healthcare, exercise, fitness, and more.
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