Laurelwood Healthcare Center - Jackson

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Laurelwood Healthcare Center - Jackson Laurelwood Healthcare Center - Jackson Laurelwood Healthcare Center - Jackson

Laurelwood Healthcare Center - Jackson

200 Birch Street, Jackson, TN 38301

For more information about senior living options: (844) 490-3973

4.6 from 70 reviews
5 stars
55
4 stars
8
3 stars
2
2 stars
1
1 stars
4

Skilled Nursing Facility

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    Overall Review of Laurelwood Healthcare Center - Jackson

    Pros

    • pro The staff are super friendly and helpful.
    • pro The residents seem to be happy.
    • pro The place is awesome with nice, welcoming staff and a neat, clean building.
    • pro The patients are well kept and friendly, with no smells or unpleasant odors.
    • pro The facility is great, clean, and the staff are very friendly.
    • pro The facility is very friendly and clean.
    • pro The staff are nice and the building is clean and organized; an outgoing nurse is polite and informative.
    • pro They make visitors feel welcome; the staff are very caring and love their residents.
    • pro The staff are friendly and helpful; residents are cared for and the rooms and facilities are clean and neat; it feels like home.
    • pro Laurelwood's staff go above and beyond to treat residents as individuals; they truly care.
    • pro The Life Enrichment Department is phenomenal; residents are happy and enjoying life.
    • pro The staff are exceptionally friendly; they take time to answer questions and listen to families.

    Cons

    • pro This is the worst place for anyone's loved one to ever live.
    • pro My Dad was overdosed by a CNA, allowed to get numerous UTIs, left unattended to pull out his catheter, missed getting him to follow up appointments then he was let aspirate on some food and get pneumonia.
    • pro Social worker there seemed aloof, not connected to the patients and was reverse racist.
    • pro They talk a good talk when you're doing admission but the second you leave your love one is own and at the mercy of one kind person who may take interest in them.
    • pro They did not give him one shower/sponge bath the entire time. Not one. And every meal was cold.
    • pro The caregivers were incredibly rude and a few very hostile to any needs asked for.
    • pro This place is not fit for a dying dog.
    • pro Avoid at all means.
    • pro They should be ashamed of themselves.

    Review

    Laurelwood Healthcare Center in Jackson, TN, is best suited for families seeking a warm, intimate setting where residents are known by name and care feels personalized. The community tends to attract seniors who want a home-like atmosphere, active social programming, and a memory-care emphasis delivered in a small-campus environment. For families prioritizing easy accessibility to staff, a calm, well-kept place to call home, and a focus on individualized attention, Laurelwood often checks the boxes. It is especially suitable for those who value daily life enrichment, visible staff engagement, and a sense that residents are part of a friendly, caring community rather than anonymous patients in a large facility.

    The most evident strengths lie in the day-to-day experience and the atmosphere. Multiple accounts celebrate clean facilities, welcoming staff, and a sense of belonging for residents. The walls seem to hold a steady rhythm of attentiveness - nurses and aides noted as friendly and patient, administrators who are accessible, and a culture that emphasizes hospitality. Testimonials highlight an active life-enrichment program, with activities designed to foster joy and social connection, and a dietary team that earns praise for responsive, thoughtful service. In short, Laurelwood often feels like a place where residents are treated with respect, where visitors sense genuine care, and where the environment supports both comfort and dignity.

    Yet the reviews are not without sharper cautions. A small but consequential minority describe serious concerns, including allegations of abuse and neglect. Several comments touch on inconsistent experiences with staff, noting moments when caregivers appeared rude or overwhelmed, and even recounting acute medical mishaps or lapses in follow-through. While these individual experiences may not define every resident's reality, they cannot be dismissed. The presence of such outlier reports means due diligence is essential: prospective families should verify current staffing patterns, speak directly with front-line caregivers, request schedules, and explore whether the facility's follow-up protocols are consistently applied. In any decision of this gravity, patterns matter more than anecdotes.

    How the positives interact with the concerns matters for decision-making. The abundant praise for a clean, welcoming, and person-centered environment suggests Laurelwood can deliver a high-quality daily experience when staffing is steady and oversight is proactive. The facility's strengths - consistent friendliness, strong family engagement, and a robust enrichment calendar - mean that for many residents the day-to-day quality of life is excellent and even transformative. The small size, which can yield better one-on-one care, combines with visible administrative involvement and a focus on treating residents as individuals. If these attributes align with a family's expectations, the potential benefits may clearly outweigh the typical concerns, provided a thorough on-site evaluation confirms a stable, safe, and well-supported operation.

    For families who may want to consider alternatives, that recommendation is straightforward. If a loved one requires high-acuity medical oversight, rapid emergency responsiveness, or a facility with a broader clinical footprint and more uniform staffing across shifts, larger campuses or communities with a longer track record of crisis management may be preferable. Families with unresolved concerns about caregiver consistency, or who need ironclad assurances around abuse prevention and transparent incident reporting, should broaden the search to options with documented safety histories and independent verification of quality. Laurelwood can be excellent for many, but not as a blanket solution when the priority is unassailable, edge-to-edge clinical risk minimization.

    Actionable next steps are clear. Schedule an in-person tour focused on residence layout, staffing ratios, and day-to-day routines; request to meet the floor nurses and the administrator to gauge responsiveness and transparency. Ask to review recent inspection reports, incident logs, and any corrective action plans, and speak with current residents or families about what a typical week looks like, including meals, therapy, and social activities. Probe memory-care specifics if that is a requirement, including staff training, behavioral support, and safety measures. Finally, weigh the overall picture against needs for medical acuity, privacy, and consistent staff performance. Laurelwood can deliver a high-quality, loving setting for many families, but the decision should rest on a clear-eyed assessment of safety, stability, and the ongoing ability to sustain the level of care promised.

    Features

    Housing

    • 64 resident community capacity 64 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Laurelwood Healthcare Center - Jackson is an assisted living community located in Jackson, TN. With a wide range of amenities and services, residents can enjoy a comfortable and fulfilling lifestyle.

    The community offers a variety of amenities to enhance the quality of life for residents. There is a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each resident's room for entertainment. Community operated transportation provides easy access to nearby destinations. The computer center allows residents to stay connected with loved ones or pursue their interests online. The dining room offers restaurant-style dining for delicious and nutritious meals. Residents can also stay active in the fitness room or enjoy recreation in the gaming room. Outdoor space and a garden provide opportunities for relaxation and enjoyment of nature. A small library offers reading materials for those who enjoy literature. Wi-Fi/high-speed internet ensures connectivity throughout the community.

    Care services at Laurelwood Healthcare Center - Jackson are designed to meet the individual needs of each resident. The 24-hour call system ensures that assistance is always available when needed. Trained staff provide 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Special dietary restrictions, including diabetes diets, are accommodated to support optimal health. Medication management is offered to ensure that medications are taken properly and on time. A mental wellness program promotes emotional well-being.

    Residents can expect a vibrant social life with a range of activities available at Laurelwood Healthcare Center - Jackson. Concierge services are provided to assist residents in planning their day-to-day activities or excursions. Fitness programs help residents maintain physical health and strength. Planned day trips allow residents to explore local attractions and create lasting memories. Resident-run activities encourage social interaction among peers within the community, fostering friendship and a sense of community spirit.

    The surrounding area provides additional convenience with various amenities nearby. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity to the community.

    Overall, Laurelwood Healthcare Center - Jackson offers a supportive and engaging environment where residents can enjoy a fulfilling assisted living experience.

    Nearby Places of Interest

    Physicians

    • East Jackson Family Medical Center (0.7 miles)
    • Ballard Clinic-Family Medicine (1.8 miles)
    • Lift Health (2 miles)
    • LIFT Health - Walk-in Clinic (2.1 miles)
    • Samuel Olaniyi Bada (2.4 miles)
    • Ultimate Health Clinic (2.4 miles)
    • Diffee III, James Dr-Jackson Clinic PA (2.8 miles)

    Places of Worship

    • Browns Chapel Missionary & Baptist Church (1.2 miles)
    • Zion Church (2.3 miles)
    • Campbell Street Church of Christ (3.2 miles)
    • Tennessee District United (3.6 miles)
    • Calvary Christian Church (3.6 miles)
    • Thrive Community Church (4.4 miles)
    • Sand Hill Church (6 miles)

    Parks

    • Fairgrounds Park (1.9 miles)
    • Leeper Lane Park (2.4 miles)

    Hospitals

    • Jackson-Madison County General (2 miles)
    • Jackson Clinic Psychiatry (3 miles)
    • Jackson-Madison County General Hospital (3 miles)
    • Jackson-Madison County General Hospital (3.8 miles)
    • West Tennessee Healthcare North Hospital (6.1 miles)

    Restaurants

    • The Blacksmith Bar & Grill (2 miles)
    • Catfish Cabin (3 miles)
    • Sonic Drive-In (3.7 miles)
    • Rafferty's (3.8 miles)
    • Waffle House (4 miles)
    • Jack's (4 miles)
    • Wendy's (4 miles)

    Pharmacies

    • Bakers Family Pharmacy (2.1 miles)
    • Good Neighbor Pharmacy (2.1 miles)
    • Walgreens (2.6 miles)
    • Jackson Clinic Pharmacy (2.8 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.4 miles)
    • Vantreese Discount Pharmacy (3.5 miles)

    Cafes

    • Bonwood Cafe (4.3 miles)
    • Starbucks (5.4 miles)
    • Starbucks (6.1 miles)

    Frequently Asked Questions

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