Laurelwood Healthcare Center - Jackson

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200 Birch Street, Jackson, TN 38301

For more information about senior living options: (866) 208-4318

4.5 from 75 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Laurelwood Healthcare Center - Jackson

common 51 reviews mention this

Staff cleanliness and responsiveness stand out

Residents and visitors consistently describe a clean facility and staff who feel welcoming and attentive.

Across many reviews, people mention friendly, welcoming staff and a facility that looks and smells clean. Multiple reviewers also describe clear, respectful communication during visits, including nurses who provide information and staff who keep residents feeling cared for. Several comments tie cleanliness to peace of mind, noting residents look well kept and their needs are addressed.

common 7 reviews mention this

Care includes nursing and medication help

Reviews frequently connect daily care to attentive nursing and medication management.

Several reviewers say nurses are responsive to needs and that medical and nutritional concerns are handled. A few also mention medication being corrected or delivered as expected, along with care that supports rehabilitation and treatment during a stay. One reviewer describes a lack of therapy and counseling, but the broader set of comments focuses on ongoing nursing attention and follow-through.

common 4 reviews mention this

Activities add structure to life

Residents and guests describe regular activities such as bingo, special events, and community-led programming.

Reviews mention organized activities that help residents stay engaged, including bingo and themed events like nursing home week. Others highlight the activities team and the way residents participate and appear happy. At least one reviewer also describes joining in as entertainment for residents, showing how outside community support can be part of the activity calendar.

caveat 3 reviews mention this

Meals and nutrition quality varies

Some reviews praise dietary support, while others raise concerns about meal quality.

A couple of comments specifically call out dietary support positively, including the dietary manager and nutrition being addressed. Others describe meals that were cold and mention bigger concerns around overall care during their time there. Taken together, nutrition and mealtime experiences aren’t consistent across reviews.

caveat 5 reviews mention this

Serious concerns appear in multiple reviews

A minority of reviews describe severe problems with neglect and abuse.

Some reviewers use very strong language about neglect, unsafe treatment, and mistreatment. These accounts include claims about inadequate bathing, missed follow-up, and residents left unattended, along with concerns about professional handling. At the same time, many other reviews are strongly positive about care and cleanliness, so experiences appear mixed rather than uniform.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

64 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

East Jackson Family Medical Center (0.7 miles)
Ballard Clinic-Family Medicine (1.8 miles)
Lift Health (2 miles)
LIFT Health - Walk-in Clinic (2.1 miles)
Samuel Olaniyi Bada (2.4 miles)
Ultimate Health Clinic (2.4 miles)
Diffee III, James Dr-Jackson Clinic PA (2.8 miles)

Places of Worship

Browns Chapel Missionary & Baptist Church (1.2 miles)
Zion Church (2.3 miles)
Campbell Street Church of Christ (3.2 miles)
Tennessee District United (3.6 miles)
Calvary Christian Church (3.6 miles)
Thrive Community Church (4.4 miles)
Sand Hill Church (6 miles)

Parks

Fairgrounds Park (1.9 miles)
Leeper Lane Park (2.4 miles)

Hospitals

Jackson-Madison County General (2 miles)
Jackson Clinic Psychiatry (3 miles)
Jackson-Madison County General Hospital (3 miles)
Jackson-Madison County General Hospital (3.8 miles)
West Tennessee Healthcare North Hospital (6.1 miles)

Restaurants

The Blacksmith Bar & Grill (2 miles)
Catfish Cabin (3 miles)
Sonic Drive-In (3.7 miles)
Rafferty's (3.8 miles)
Waffle House (4 miles)
Jack's (4 miles)
Wendy's (4 miles)

Pharmacies

Bakers Family Pharmacy (2.1 miles)
Good Neighbor Pharmacy (2.1 miles)
Walgreens (2.6 miles)
Jackson Clinic Pharmacy (2.8 miles)
Walgreens (3.1 miles)
Walgreens (3.4 miles)
Vantreese Discount Pharmacy (3.5 miles)

Cafes

Bonwood Cafe (4.3 miles)
Starbucks (5.4 miles)
Starbucks (6.1 miles)

Frequently Asked Questions

Where is Laurelwood Healthcare Center - Jackson?

What photos are available for Laurelwood Healthcare Center - Jackson in Jackson, Tennessee?

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