Mission Convalescent Home

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Mission Convalescent Home Mission Convalescent Home

Mission Convalescent Home

118 Glass Street, Jackson, TN 38301

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
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1 stars
2

Skilled Nursing Facility

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    Overall Review of Mission Convalescent Home

    Pros

    • pro The nurses and CNAs are friendly and nice.
    • pro The night shift through agency provides nice staff who really care about the patients.

    Cons

    • pro The staff at the nursing home appear indifferent toward residents.
    • pro A nurse delayed lunch for an hour and a half, with dinner then pushed back to 5:30.
    • pro CNAs rarely supervise or assist with cleaning, leaving the resident uncomfortable and unclean.
    • pro Transfer requests are denied because staff allegedly provide bad reports about the resident.
    • pro The social worker is not polite, engaging in eye-rolling and rude behavior.

    Review

    The account paints a grim picture of daily life at the nursing home, beginning with a stark statement about the overall mood and ethos: "Most of the staff at the nursing home should not be here feeling they don't really care about the residents in a place like this." The reviewer frames their experience as one of pervasive indifference, suggesting that a lack of genuine concern for residents colors much of what happens day to day. While there is some acknowledgement that not all staff behave this way, the overall impression is of frustration and disappointment with how residents are treated and attended to.

    A concrete example underscores the dissatisfaction with the food service and scheduling. On September 21, a nurse asked if the reviewer wanted lunch at 11:30, and the expectation seemed simple enough - eat at a reasonable hour. Yet a prolonged delay followed: "an hour and a half later I still hadn't gotten anything to eat," and the situation escalates to an expectation that dinner might be delayed until 5:30, effectively forcing the resident to wait for a full second meal of the day. This sequence is presented as emblematic of broader problems with timely meals and reliable service, contributing to a sense that basic needs are not being prioritized.

    Beyond meals, the reviewer describes ongoing concerns about daily personal care and the ability to relocate to a different facility. The CNAs are said to "barely watch me everyday when I need to be cleaned," which communicates not only neglect but also a sense of abandonment in a setting where routine assistance should be readily available. Compounding this is the resident's stated desire to be transferred elsewhere, a wish they say is blocked by the facility. They claim the denial stems from "bad reports" that the facility themselves provides, implying a counterproductive cycle: the resident's difficulties with staff interactions are used as a justification to block transfers, rather than addressing the underlying care concerns.

    A closer look at the staff mix reveals mixed impressions. The reviewer distinguishes between the front-line caregivers - nurses and CNAs - who are described as friendly and nice, and a social worker who is singled out for negative behavior. The social worker is described as not polite at all, with specific accusations of rolling eyes, looking at the resident "crazy," and delivering a "smart mouth" that comes across as rude. This contrast emphasizes that while some staff are perceived as supportive and attentive, interactions with certain roles can significantly color the resident's overall experience and satisfaction with the facility's care culture.

    In contrast to the negative experiences with some staff, the night shift - when staffed through an agency - is portrayed in a more positive light. The review highlights, "Did night shift thru agency nice staff and they really care about their pts." This note suggests that when experienced temporary staff are in place, the quality of care can improve and the residents can feel more valued and attended to, reinforcing the idea that consistency and staffing levels play a major role in perceived care quality.

    Taken together, the account suggests a facility with pockets of strong care and compassion, but with notable gaps in consistency, communication, and responsiveness. The frontline nurses and aides may provide moments of care and warmth, yet the perceived indifference of a broader staff culture - especially around meals, daily hygiene, and the handling of transfers - creates a sense of neglect for the reviewer. The social worker's conduct, in particular, amplifies the discomfort, leading to questions about respectful, patient-centered communication within the team.

    Ultimately, the reviewer's experience centers on a longing for reliable, respectful care and a safer, more responsive living environment. The frustration with meal timing, the perceived obstruction to a transfer, and the interpersonal friction with some staff members all converge to paint a portrait of a facility where needs can be met in some cases but not consistently across the board. The positive notes about agency night staff offer a potential model for improvement, suggesting that stable, attentive care - whether through regular staff or well-supervised agency teams - could help address many of these concerns and restore a sense of care and dignity for residents.

    Features

    Housing

    • 57 resident community capacity 57 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mission Convalescent Home in Jackson, TN is a premier assisted living community that offers comprehensive care services and an array of amenities to provide a comfortable and enjoyable living experience for its residents.

    Our community features a beauty salon where residents can pamper themselves and feel their best. They can also enjoy their favorite TV shows and movies with cable or satellite TV in their rooms. For transportation needs, we provide community operated transportation as well as assistance in arranging transportation to doctors appointments.

    Residents can stay connected with friends and family through our computer center and Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by our experienced staff, taking into consideration any special dietary restrictions.

    Engaging in physical activities is encouraged at Mission Convalescent Home, with a fitness room available for residents to maintain their health and wellness. A gaming room provides opportunities for socializing and entertainment, while the small library offers a quiet space for reading and relaxation.

    Our care services ensure that residents receive the assistance they need throughout the day. Our dedicated staff is available 24/7 through our call system, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications.

    To promote mental wellness, we offer a mental wellness program designed to support emotional well-being and cognitive stimulation. Residents can participate in resident-run activities as well as scheduled daily activities organized by our staff. Planned day trips allow residents to explore new places and enjoy exciting experiences.

    Located in Jackson, TN, Mission Convalescent Home offers convenient access to various amenities in the surrounding area. There are three cafes nearby for residents to enjoy coffee or snacks outside the community. Two parks offer opportunities for outdoor recreation and relaxation. Multiple pharmacies, physicians, restaurants, places of worship, and hospitals are also conveniently located nearby.

    At Mission Convalescent Home, we strive to create a warm and inviting environment where residents can feel at home while receiving the care and support they need.

    Nearby Places of Interest

    Located in the heart of Jackson, Tennessee, this area offers a convenient and accessible location for seniors looking for quality healthcare services. With multiple physicians' offices and hospitals within a few miles, residents have easy access to medical care. In addition to healthcare facilities, there are several pharmacies nearby for medication needs. The area also provides a variety of dining options ranging from casual restaurants like Waffle House and Wendy's to more upscale choices such as The Blacksmith Bar & Grill. For those seeking spiritual fulfillment, there are numerous places of worship close by. Outdoor enthusiasts can enjoy the nearby parks like Fairgrounds Park and Leeper Lane Park. Overall, this neighborhood offers a mix of amenities that cater to the diverse needs of seniors looking to settle down in a vibrant community.

    Physicians

    • East Jackson Family Medical Center (0.5 miles)
    • Samuel Olaniyi Bada (1.3 miles)
    • Ultimate Health Clinic (1.3 miles)
    • Ballard Clinic-Family Medicine (1.4 miles)
    • Lift Health (1.4 miles)
    • LIFT Health - Walk-in Clinic (1.4 miles)
    • Diffee III, James Dr-Jackson Clinic PA (1.7 miles)

    Hospitals

    • Jackson-Madison County General (1.4 miles)
    • Jackson Clinic Psychiatry (1.9 miles)
    • Jackson-Madison County General Hospital (2 miles)
    • Jackson-Madison County General Hospital (2.7 miles)
    • West Tennessee Healthcare North Hospital (5 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • Bakers Family Pharmacy (1.6 miles)
    • Good Neighbor Pharmacy (1.6 miles)
    • Jackson Clinic Pharmacy (1.7 miles)
    • Walgreens (2 miles)
    • Walgreens (3.8 miles)
    • Vantreese Discount Pharmacy (3.9 miles)

    Restaurants

    • The Blacksmith Bar & Grill (1.5 miles)
    • Rafferty's (2.6 miles)
    • Waffle House (3.2 miles)
    • Wendy's (3.4 miles)
    • Jack's (3.4 miles)
    • Burger King (3.4 miles)
    • Catfish Cabin (3.4 miles)

    Places of Worship

    • Zion Church (1.5 miles)
    • Browns Chapel Missionary & Baptist Church (1.7 miles)
    • Campbell Street Church of Christ (2.1 miles)
    • Thrive Community Church (3.3 miles)
    • Tennessee District United (4.1 miles)
    • Calvary Christian Church (4.4 miles)
    • Sand Hill Church (5.1 miles)

    Parks

    • Fairgrounds Park (2 miles)
    • Leeper Lane Park (3.1 miles)

    Cafes

    • Starbucks (4.2 miles)
    • Bonwood Cafe (4.8 miles)
    • Starbucks (4.9 miles)

    Frequently Asked Questions

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