Ahc West Tennessee Transitional Care

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  • Interior

    A modern office reception area with a front desk and a long corridor.

  • Outdoors

    A well-maintained building surrounded by lush gardens and vibrant flowers.

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    A colorful porch adorned with rocking chairs and blooming flowers.

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    A building with an American flag flying in front, surrounded by well-maintained landscaping.

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    A serene outdoor patio area with tables and chairs surrounded by lush greenery and trees.

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    A cozy outdoor patio with wicker furniture under a pergola, featuring a ceiling fan and surrounding greenery.

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Ahc West Tennessee Transitional Care

597 West Forest Avenue, Jackson, TN 38301

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
83
4 stars
14
3 stars
1
2 stars
1
1 stars
1

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    Overall Review of Ahc West Tennessee Transitional Care

    Pros

    • pro The receptionist was very friendly.
    • pro The facility is consistently clean, and the nurses and CNAs are very nice and attentive.
    • pro The rooms are spacious and clean, and patients praise the care and therapy they receive.
    • pro The therapists are understanding and help patients with therapy, showing them how to get stronger.
    • pro The staff are friendly and the care for loved ones is highly valued.
    • pro The facility is beautiful, well-kept, and inviting.
    • pro Staff treat residents like family, and residents feel comfortable there.
    • pro First impressions include friendly, smiling staff who are caring.
    • pro The building is quiet, professional, and welcoming.
    • pro West Tennessee Post Acute delivers compassionate care and expert support; the staff's warmth and professionalism make all the difference.

    Cons

    • pro A reviewer wasn't very impressed with the receptionist.
    • pro The reviewer stated that no one knew where her medicines were or where they went after her hospital stay.
    • pro There were not enough nurse aides, especially on weekends, and calls could not be answered promptly.
    • pro The administration doesn't answer calls or portal messages.
    • pro The beds were not comfortable and a wheelchair lacked padding, causing discomfort.
    • pro The reviewer noted that the mother developed a UTI during her stay, presumably due to not being changed often enough.

    Review

    Across a broad chorus of reviews, West Tennessee Post Acute Care and its related ProActive facility emerge as a consistently welcoming, clean, and patient-centered place for rehabilitation and transitional care. Visitors repeatedly describe a bright, inviting atmosphere where cleanliness and order are the norm, and where the first impression - friendly faces and a warm greeting - sets the tone for what follows. The surroundings are praised as spacious and well-maintained, with several reviewers noting that the rooms feel large, comfortable, and free of odors, contributing to a sense of calm and dignity during a difficult time of recovery.

    A central thread running through the comments is the people who make up the facility. Nurses, certified nursing assistants (CNAs), therapists, and other staff are repeatedly described as kind, patient, attentive, and professional. Families speak highly of the care their loved ones receive, often highlighting how staff go beyond routine duties to address individual needs. Therapists are singled out for their understanding and practical guidance; they are praised for helping residents gain strength and independence, and for teaching patients what to do to improve their mobility and daily function. Several reviews emphasize how staff members treat residents with genuine care, almost like family, which contributes to a trusting, reassuring environment for both patients and visiting family members.

    For those navigating a transition from hospital to post-acute care, the experience at this facility appears to be particularly reassuring. Many reviewers note that the care team takes time to listen and respond, with family members feeling confident that their loved ones are in capable hands. The sense of continuity and reassurance is echoed in comments about bedside manners, the willingness of staff to accommodate visits or meetings in patient rooms, and the overall impression that staff are genuinely invested in the residents' well-being. A reassuring takeaway for families is the consistency of kindness from the front desk through the clinical care teams, with several people remarking on how pleasant and courteous the entire staff remains, even during busy periods.

    Cleanliness and environment consistently come up as standout strengths. Numerous reviewers describe the facility as spotless and well organized, with a calm, quiet atmosphere that enhances the recovery process. The physical plant is repeatedly portrayed as a positive reflection of the people who work there: a clean, well-kept space that feels safe and welcoming for residents and visitors alike. One review even notes that the facility never smells - an indirect but meaningful indicator of diligent housekeeping and a well-managed environment. A number of comments also call attention to the "newer" or newly upgraded feel of the facility, which contributes to the overall impression of a modern, well-kept environment.

    Not every review is without a caveat, and a few concerns appear alongside the praise. Some reviewers point to operational chokepoints such as communication gaps between hospitals and the post-acute facility, as well as administrative delays or limited responsiveness to calls and portal messages. There is also mention of a temporary lapse in medication handling, which was later resolved after outreach from a staff member, underscoring that even the best teams can have moments of oversight and that prompt follow-up can restore confidence. A reviewer highlights weekend staffing challenges, particularly with nurse aides, noting that response times can be slower on weekends. Another practical observation concerns equipment and dietary offerings: while the staff and care are praised, some residents or family members feel that bed comfort, wheelchair padding, or the variety and freshness of food could be improved. Importantly, these concerns are framed as specific, actionable items rather than reflections on the overall quality of care, and many reviewers emphasize that the care team addresses issues and makes changes when possible.

    Taken together, the testimonials form a portrait of a facility that many would depend on for dependable, compassionate care during a difficult transition. Multiple reviews position the center as a trusted partner for rehabilitation and transitional care, with one reviewer going so far as to call it the "best place by far" for this purpose. The common threads - clean, welcoming spaces; staff who are friendly, attentive, and professional; and a strong emphasis on therapy and practical recovery - create an overarching impression of a place where patients can feel supported and families can feel reassured. In this light, the West Tennessee Post Acute / ProActive Care facility stands out as a place that patients and families return to with gratitude, even as they acknowledge areas where ongoing improvements can be pursued.

    Some reviewers even offer personal affirmations about what makes the experience special: physicians, nurses, techs, and therapists who know residents by name; conversations and meetings that help families understand progress and next steps; and the sense that the care environment holds a deeper, more human dimension - whether through shared prayers, a welcoming lobby, or staff who treat each patient with dignity and respect. A recurring endorsement across dozens of accounts is trust - trust in the staff to meet patients where they are, to support recovery as a team, and to help families navigate the often challenging path of rehabilitation with warmth, professionalism, and a commitment to doing right by every resident who walks through the door.

    Features

    Housing

    • 67 resident community capacity 67 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The AHC West Tennessee Transitional Care in Jackson, TN is a vibrant and welcoming assisted living community that offers an array of amenities and care services to cater to the needs of its residents.

    Residents can enjoy the convenience of having a beauty salon on-site to fulfill their grooming needs. Cable or satellite TV is available in each apartment, allowing residents to stay entertained. The community operated transportation ensures that residents have access to local establishments and events.

    For those who wish to stay connected, there is a computer center equipped with high-speed internet. The dining room provides restaurant-style meals so residents can enjoy delicious and nutritious cuisine. Additionally, a small library is available for book lovers.

    The community also features various recreational spaces including a fitness room, gaming room, and garden where residents can engage in physical activities or simply relax outdoors. Housekeeping services are provided to ensure a clean and comfortable living environment.

    Each apartment is fully furnished and includes private bathrooms for the convenience and privacy of residents. Move-in coordination helps ease the transition into this community.

    Care services are available 24/7, including assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents receive their required medications in a timely manner. A mental wellness program promotes emotional well-being.

    Special dietary restrictions are accommodated with diabetes diets and other special dietary plans available. Transportation arrangements make it easy for residents to attend appointments or outings safely.

    The community offers numerous activities to keep residents engaged including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    Located in Jackson, TN, this assisted living community benefits from its proximity to various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    Overall, AHC West Tennessee Transitional Care provides a comfortable and supportive environment where individuals can receive personalized care while enjoying an active lifestyle within a close-knit community.

    Nearby Places of Interest

    Physicians

    • Medical Specialty Clinic PC (0.1 miles)
    • Advanced Kidney Specialists (0.1 miles)
    • JMC Gastrointerlogy Clinic (0.1 miles)
    • Jackson Urological Associates (0.1 miles)
    • West Tennessee Medical Group (0.1 miles)
    • Diffee III, James Dr-Jackson Clinic PA (0.2 miles)
    • Jackson Ob-Gyn Associates Pc (0.2 miles)

    Pharmacies

    • Jackson Clinic Pharmacy (0.1 miles)
    • Walgreens (0.3 miles)
    • Walgreens (0.3 miles)
    • Bakers Family Pharmacy (1.6 miles)
    • Good Neighbor Pharmacy (1.6 miles)
    • Phipps Pharmacy (4 miles)
    • Walgreens (4 miles)

    Hospitals

    • Jackson-Madison County General Hospital (0.2 miles)
    • Jackson Clinic Psychiatry (0.3 miles)
    • Jackson-Madison County General Hospital (1 miles)
    • Jackson-Madison County General (1.4 miles)
    • West Tennessee Healthcare North Hospital (3.6 miles)

    Places of Worship

    • Zion Church (1.1 miles)
    • Campbell Street Church of Christ (1.2 miles)
    • Thrive Community Church (2.3 miles)
    • Browns Chapel Missionary & Baptist Church (3.5 miles)
    • Bethel Baptist Church (3.5 miles)

    Restaurants

    • Rafferty's (1.2 miles)
    • The Blacksmith Bar & Grill (1.5 miles)
    • Burger King (2 miles)
    • Babas (2 miles)
    • Waffle House (2.1 miles)
    • Logan's Roadhouse (2.1 miles)
    • La Bamba Mexican Store (2.1 miles)

    Parks

    • Fairgrounds Park (2.6 miles)

    Cafes

    • Starbucks (2.7 miles)
    • Starbucks (3.5 miles)

    Frequently Asked Questions

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