Signature Healthcare Of Cleveland

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Signature Healthcare Of Cleveland

Information last verified:

2750 Executive Park Place, Cleveland, TN 37312

For more information about senior living options: (844) 490-3973

4.3 from 92 reviews
5 stars
74
4 stars
4
3 stars
0
2 stars
0
1 stars
14

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Overall Review of Signature Healthcare Of Cleveland

Pros

  • pro The care at Signature Healthcare of Cleveland is top-tier, marked by kindness, compassion, and professionalism at every step.
  • pro The staff consistently provides personalized attention, making residents feel valued and cared for.
  • pro The therapy and rehab teams are highly skilled, patient, and dedicated to helping residents regain function and return home.
  • pro The facility offers a warm, home-like environment with friendly and professional staff.
  • pro Abby Spence and the leadership are praised for thoughtful, caring leadership that supports residents and staff.
  • pro The meals, activities, and social services are excellent, providing quality meals and engaging programs for residents.
  • pro The staff are described as compassionate, attentive, and quick to respond to residents' needs.
  • pro The entire team treats residents like family, from front desk to CNAs, nurses, and therapists.
  • pro The facility is consistently clean, organized, and inviting.
  • pro Families express gratitude and would readily choose Signature again for future care.

Cons

  • pro They say the facility is all about money.
  • pro They say the nurses are lazy and do not help CNAs, and that the staff form cliques.
  • pro They say management does nothing to help and pretends like everything is great.
  • pro They say the admissions process is like pulling teeth and staff are unresponsive.
  • pro They say the building is in bad need of repair; beds are rock hard and furniture looks like Salvation Army.
  • pro They say the facility is understaffed and meals are often cold.
  • pro They say a nurse spoke to a patient in a demeaning way, treating them like a child.
  • pro They say the death certificate had the wrong cause of death and staff did not correct it.

Review

Signature Healthcare of Cleveland is best suited for families seeking a skilled-nursing environment that blends serious rehab capability with a genuinely home-like, caring culture. This community stands out for short-term rehab aimed at returning patients home, as well as long-term care where medical needs meet a steady rhythm of daily support. The consensus from families and residents is unmistakable: when recovery is the priority, the rehab team and the bedside staff deliver an unusually high level of compassion and practical, hands-on care. The environment is built around real, visible teamwork, nurses, CNAs, therapists, and social services all moving in sync to move a resident forward, both physically and emotionally.

That said, certain families should consider alternatives. Privacy-minded buyers will notice the ceiling on single rooms, which can be a drawback for someone who values personal space. Those facing complex admission timelines or insurance hurdles may find the process more opaque than expected, and a few families report frustration with communication and responsiveness from administration and admissions. Additionally, while the care staff is repeatedly praised, there are references to inconsistent experiences, moments when administrative or billing interactions felt blunt or unresponsive. For a family whose primary concern is seamless front-office service or guaranteed rapid admissions, it pays to explore other options alongside a thorough tour of Signature Cleveland.

The strongest positives orbit around the staff and the rehab engine. Long-tenured CNAs and nurses routinely earn praise for warmth, patience, and real attentiveness; therapists are described as patient, skilled, and effective at getting residents back on their feet. The therapy department stands out for offering a complete continuum, PT, OT, and restorative services, so residents often make meaningful, measurable gains and return home or achieve greater independence. The social services team is consistently highlighted for addressing barriers to care, coordinating with families, and smoothing the often complex logistics of discharge planning and community supports. Add in a clean, well-maintained facility, dependable meal service, and an activities program that preserves dignity and purpose, and Signature Cleveland presents a compelling picture for rehab and ongoing care.

Nonetheless, the reviews do point to notable drawbacks. Space constraints are repeatedly cited, with many residents sharing rooms rather than occupying private accommodations. Some families report surges of frustration around communication gaps, delayed updates, slow responses to call lights, and inconsistent information from admissions or administration. A subset of reviews raise concerns about staffing pressures and the pace of care, and a few reflect dissatisfaction with how billing or financial matters were handled. There are also human moments cited where staff interactions could feel abrupt or impersonal, and a handful of reviews highlight concerns about administrative decisions or leadership transitions. Taken together, these cons are real and material, even if many families experience firsthand how well the core care program performs.

The key pros compensate for many of the cons when viewed through the lens of outcomes and daily lived experience. The rehabbing patient often leaves with improved strength, balance, and confidence that supports meaningful independence, an offset that can outweigh occasional administrative friction. The culture of care, the way staff speak to residents, the level of daily attentiveness, and the genuine teamwork, tresents a powerful buffer against the emotional strain of long-term care. When leadership and staff are aligned, residents benefit from reliable routines, proactive problem-solving, and a sense that the care team treats families as partners. The strong emphasis on therapy, nutrition, social engagement, and spiritual or devotional services adds layers of resilience that can lessen the impact of a few logistical bumps.

For families weighing this community, the bottom line is clear: Signature Cleveland excels for rehab-focused or long-term care in a setting where care comes with warmth, consistent professionalism, and a demonstrable commitment to residents feeling valued. If the priority is top-tier rehabilitative outcomes and a caregiving culture that can feel like family, this facility largely delivers. If instead private space, consistently flawless administrative service, or an untroubled admissions experience are non-negotiables, it is prudent to explore other nearby options to avoid potential friction during the critical transition into care. The strongest decision framework is to align expectations with personal priorities: outcomes and humanity in daily care versus guarantees around space and seamless front-office responsiveness.

Practical next steps when evaluating Signature Cleveland: tour the facility with specific questions about room availability and the likelihood of private accommodations, and meet with the therapy director to understand the plan for the resident’s goals and expected timelines. Engage the social services team early to map out discharge scenarios, post-acute supports, and home-care or assisted-living transitions if that’s the objective. Ask candidly about admission timelines, bed availability, and how communications are managed between admissions, nursing, and families. If the decision leans toward rehabilitation with return-home potential, impressions from frontline staff and the rehabilitation team should align with the resident’s functional goals. If private space or consistently polished administrative communication is essential, it is wise to verify current leadership stability and service expectations before committing. Signature Cleveland remains a strong, capable choice for many families, provided the fit centers on compassionate care and solid rehab momentum with an honest plan for the practical realities that accompany long-term care.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lovell (21 miles away) Lovell (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Signature Healthcare Of Cleveland in Cleveland, TN is a premier assisted living community that provides a wide range of amenities and care services to meet the needs of its residents. The community offers a comfortable and nurturing environment where seniors can enjoy their golden years with peace of mind.

Residents at Signature Healthcare Of Cleveland have access to various amenities that enhance their quality of life. These include a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. The community also features a fitness room and a gaming room for those looking to stay active or engage in leisurely activities. Outdoor space and gardens provide opportunities for residents to enjoy nature and socialize with fellow residents.

Signature Healthcare Of Cleveland prides itself on its exceptional care services. With 24-hour call system and supervision, residents can feel safe knowing that assistance is readily available whenever they need it. Trained staff are there to offer assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Special dietary restrictions are also accommodated, ensuring each resident's unique needs are met.

The community offers an array of dining options with restaurant-style dining available for all meals. Meals are prepared and served according to individual dietary needs, including diabetes diets and special dietary restrictions.

Residents can enjoy a variety of activities organized by the community. Fitness programs promote overall well-being, while planned day trips offer opportunities for exploration and adventure outside of the community. Resident-run activities encourage socialization among peers, while scheduled daily activities provide mental stimulation.

Signature Healthcare Of Cleveland is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This proximity ensures that residents have easy access to essential services within their local community.

Overall, Signature Healthcare Of Cleveland strives to create an inclusive and compassionate environment where seniors can live comfortably while receiving the support they need. With its comprehensive amenities and care services, this assisted living community offers a fulfilling and enriching lifestyle for its residents.

Nearby Places of Interest

This part of Cleveland, Tennessee offers a convenient and diverse range of amenities for seniors considering the area for living. There are several reputable physicians and hospitals within close proximity, ensuring easy access to medical care. Additionally, there are various dining options such as Cracker Barrel and City Cafe Diner, providing delicious meals without having to travel far. Pharmacies like Cherokee Medical Supply and Walgreens are nearby for any medication needs. Several places of worship cater to the spiritual needs of residents, including St Therese Catholic Church and Westmore Church of God. For a relaxing break or socializing with friends, cafes like Ocoee Coffee and Panera Bread offer cozy atmospheres for enjoying a cup of coffee. Overall, this area presents a well-rounded community that is conducive to senior living.

Physicians

  • Bradley Pediatrics (0.3 miles)
  • Cleveland Family Physicians (0.3 miles)
  • Voytik Center for Orthopedic Care (0.4 miles)
  • Family Medicine Center (0.4 miles)
  • Dr Clairmont (0.4 miles)
  • Behavioral Health Of Cleveland (0.4 miles)
  • Covenant Family Medicine (0.4 miles)

Hospitals

  • T C Thompson Children's Hospital (0.4 miles)
  • National Healthcare-Cleveland (0.4 miles)
  • Cleveland Community Hospital (0.4 miles)
  • Skyridge Medical Center Westside Campus (0.4 miles)
  • Tennova Healthcare (1.7 miles)
  • Pediatrix Medical (1.7 miles)
  • Erlanger Health Systems (6.9 miles)

Restaurants

  • Cracker Barrel (0.4 miles)
  • Zaxby's (0.6 miles)
  • Old Fort Restaurant (0.6 miles)
  • McDonald's (0.7 miles)
  • Sonic Drive-In (0.7 miles)
  • Burger King (0.7 miles)
  • City Cafe Diner (1.1 miles)

Pharmacies

  • Cherokee Medical Supply (0.5 miles)
  • Preferred Cherokee Pha (0.5 miles)
  • Walgreens (1.1 miles)
  • Cooke's Food Store (1.3 miles)
  • Central Drug Store (1.8 miles)
  • Mouse Creek Pharmacy (1.9 miles)
  • Medi-Mart Pharmacy (2.1 miles)

Places of Worship

  • St Therese Catholic Church (1 miles)
  • Westmore Church of God (1.2 miles)
  • The Church At Grace Point (1.4 miles)
  • Church Of God Legal Service (1.4 miles)
  • Church of God of Prophecy Office of the General Overseer (1.6 miles)
  • Southern Baptist Convention (1.8 miles)
  • First Baptist Cleveland (3.2 miles)

Cafes

  • Peet's Coffee and Tea (1.7 miles)
  • Ocoee Coffee (1.9 miles)
  • Panera Bread (2 miles)
  • Starbucks (2.5 miles)
  • Bear Brew Coffee (2.7 miles)

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