Charter of Cleveland

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  • Interior

    A traditionally styled living room featuring classic furniture and elegant decor.
  • Decor

    A well-lit dining room with tables and chairs surrounded by large windows and decorated with curtains.
  • Living Room

    A spacious living room with large windows, a sofa, and plants, filled with natural light.
  • Bedroom

    A cozy, traditional bedroom featuring a wooden bed with a colorful quilt and vintage decor.
  • Windows

    A cozy library corner with a large bookshelf filled with books, comfortable seating, and natural light streaming through the windows.
  • Landscaping

    A beautifully landscaped garden with a central fountain and stone bench, surrounded by lush greenery and leading up to a cozy house.
  • Porch

    A cozy porch with rocking chairs, a swing bench, and vibrant plants.

Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN 37312

For more information about senior living options: (844) 490-3973

4.8 from 63 reviews
5 stars
56
4 stars
4
3 stars
2
2 stars
1
1 stars
0

Assisted Living

Charter of Cleveland Costs & Pricing

The costs at Charter of Cleveland reflect a competitive pricing structure when compared to both Bradley County and the broader state of Tennessee. For semi-private rooms, Charter offers rates at $3,000, which is notably higher than the local average of $2,500 but is more affordable than the statewide figure of $3,162. Studio apartments are priced at $3,995, surpassing the county's average of $3,511 while remaining slightly above Tennessee's typical cost of $3,485. One-bedroom units at Charter are available for $4,395; this represents a modest increase over Bradley County's rate of $4,101 and significantly exceeds the state average of $3,592. Finally, two-bedroom accommodations are priced at $4,900, again higher than both the county ($4,608) and state ($3,962) prices. Overall, while Charter of Cleveland maintains a premium on certain room types compared to its local competitors and statewide averages, it provides a diverse range of options catering to different residential needs within the community.

Floor plansCharter of ClevelandBradley CountyTennessee
Semi-Private$3,000$2,500$3,162
Studio$3,995$3,511$3,485
1 Bedroom$4,395$4,101$3,592
2 Bedrooms$4,900$4,608$3,962

Overall Review of Charter of Cleveland

Pros

  • pro Residents and families praise Charter Senior Living for its caring, friendly, and attentive staff.
  • pro The community is described as welcoming, homey, and well kept.
  • pro There are plenty of activities and ample opportunities for family involvement.
  • pro The dining and kitchen staff provide excellent meals and service.
  • pro Staff go above and beyond to make residents feel comfortable and secure.
  • pro The process of moving a loved one to Charter is described as stress-free and smooth.
  • pro Families note that residents quickly make friends and enjoy daily life.
  • pro The facility offers independence with 24/7 care in a supportive setting.
  • pro The environment is bright, clean, and inviting with a warm atmosphere.
  • pro Overall, Charter is seen as a trustworthy, recommendable place for senior living.

Cons

  • pro The only drawback noted was having to supply their own bed linens, pillows, and towels.
  • pro A reviewer expressed frustration that staff didn't call to confirm an appointment and transportation wasn't available when needed.
  • pro One resident's relative noted the parent had trouble adjusting and didn't want to be there initially.
  • pro The dining facility was described as small and difficult to maneuver around the equipment.
  • pro Staff were perceived as overly cautious, sometimes sending the resident to the hospital for minor issues.
  • pro Ongoing construction caused banging and crashing, making visits less enjoyable.

Review

Charter of Cleveland is best suited for families seeking a warm, intimate senior living environment where staff relationships feel like an extended family and daily life is anchored in a busy, purposeful schedule. This community shines for residents who want real social connection, approachable caregivers, and a home-like atmosphere that supports independence with steady assistance. It is especially appealing for memory care or dementia-care needs, respite stays, and families who value a smaller, close-knit setting where staff know residents by name and families feel welcomed into the routine. The emphasis on personal attention, regular activities, and a "homey" vibe makes Charter a solid fit for those who don't demand a sprawling campus but do require dependable daily support.

Those who may want to consider alternatives include families with more intensive medical oversight requirements or a preference for larger dining rooms, broad campus amenities, or highly specialized clinical programs. If a resident's medical needs regularly exceed assisted living levels, or if a quieter, less program-driven environment is preferred, it's wise to compare options. Transportation reliability is another practical concern; while Charter offers supportive planning, some reviewers noted transportation scheduling hiccups, particularly when vans are tied to activity days. For couples or individuals who prize expansive dining areas or more robust on-site therapy facilities, larger communities may present a more comfortable fit.

The key advantages strongly offset the main drawbacks. Caregivers are consistently described as compassionate, attentive, and genuinely caring, with staff frequently going "above and beyond" to keep residents comfortable and happy. The culture is unmistakably family-forward, and residents often form meaningful friendships while family members feel taken care of, reinforced by positive reports of routine communication and involvement in care decisions. The activity calendar is robust, with programs that include family participation, therapy options, and opportunities for social engagement. Clean, well-maintained spaces, homey rooms, and a well-regarded kitchen contribute to a sense of quality and welcome that many families cite as decisive in choosing Charter.

However, a few drawbacks deserve attention in the decision process. Some residents experience adjustment challenges during transition, particularly those with dementia, where patience and ongoing communication become critical. A handful of reviewers note concerns about "over-caring" at times, describing situations where aggressive proactive care may seemingly prompt additional medical interventions; while infrequent, this is worth clarifying with the care team to align expectations and avoid unnecessary hospital visits. The dining area is described as smaller than ideal, which can create logistical friction during meals or events, and a few practicalities - such as supplying personal linens and towels - represent modest ongoing burdens for some families. Construction remodeling has produced temporary noise, a temporary disruption that can affect scheduling and comfort during visits or move-in.

To make a confident choice, prospective families should engage Charter with a concrete plan. Visit during active hours to observe staff-resident interactions, note how therapies and activities are personalized, and assess how flexible the schedule is for family involvement. Ask explicitly about dementia/Alzheimer's care protocols, hospital-transfer thresholds, and the frequency of family communications. Confirm what is included in monthly costs, whether linens are provided or must be supplied, and how transportation logistics are managed for appointments. Finally, request a trial period or respite care opportunity to evaluate fit, especially if transitioning a loved one who is hesitant or overwhelmed by new surroundings.

In short, Charter of Cleveland delivers exceptional staff warmth, a genuine sense of community, and strong day-to-day care that resonates with families prioritizing connection and continuity. The best fit is a senior who thrives in a small, intimate setting with rich social programming and dependable, affectionate caregivers, including those seeking dementia-capable support and respite options. Alternatives are worth considering for families prioritizing expansive dining and recreation facilities, highly intensive medical oversight, or a more impersonal campus scale. When the emphasis is on heartfelt care, practical routines, and a welcoming atmosphere that feels like home, Charter stands out as a practical, dependable choice in Cleveland.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lovell (21 miles away) Lovell (21 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Anytime dining Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

The Charter of Cleveland located in Cleveland, TN is an assisted living community that offers a range of amenities and care services to its residents. The community ensures comfort and convenience with activities available on-site, air-conditioning, and both indoor and outdoor common areas for socializing. Residents can relax and engage in various activities at their own pace.

The community also offers a beautician on-site, ensuring that residents can conveniently tend to their grooming needs without having to leave the premises. Cable or satellite TV is available for entertainment purposes, and devotional services are provided both on-site and off-site to cater to the spiritual needs of residents.

For those with mobility needs, the Charter of Cleveland is handicap accessible with ground floor units and wheelchair accessible showers, promoting independence and ease of movement throughout the community. Private bathrooms provide added privacy.

Wi-Fi/high-speed internet is available so residents can stay connected with family and friends or pursue hobbies online.

In terms of care services, the Charter of Cleveland provides specialized assistance such as diabetic care, high acuity care for individuals with complex medical conditions, incontinence care, as well as medication management. Trained staff members are ready to provide personalized support based on individual needs.

Dining at the Charter of Cleveland is exceptional with guest meals offered allowing family members or friends to join residents for a delicious meal. The professional chef ensures that dietary restrictions are catered to, offering low/no sodium options as well as meals suitable for those who require no sugar intake. Vegan and vegetarian choices are also available.

Activities at the community include cooking classes, day trips and outings to enable residents to explore the surrounding areas' attractions. Devotional activities both on-site and off-site promote spiritual growth along with educational speakers providing lifelong learning opportunities. Happy hour gatherings encourage social connections while live musical performances enhance cultural experiences within the community. Live well programs focus on overall wellness while visiting chaplains or priests provide additional religious services.

In terms of convenience, the Charter of Cleveland is conveniently located near various establishments, including 5 cafes, 13 pharmacies, 27 physicians' offices, 38 restaurants, 7 places of worship, and 6 hospitals. This ensures easy access to amenities and healthcare services for residents and their families.

Overall, the Charter of Cleveland offers a comfortable and enriching assisted living community with a focus on personalized care, engaging activities, and convenient access to nearby amenities and healthcare facilities.

Videos

Nearby Places of Interest

The area of Cleveland, Tennessee where you are considering senior living offers a range of essential amenities and services within close proximity. You will find several reputable physicians, hospitals, pharmacies, and places of worship nearby to meet your healthcare needs and spiritual preferences. Additionally, there are various dining options including well-known chain restaurants like Cracker Barrel and fast-food favorites like McDonald's. If you enjoy a caffeine fix or socializing over coffee, there are cafes such as Ocoee Coffee and national chains like Starbucks within a short drive. Overall, this area provides convenient access to important facilities that cater to the diverse needs of seniors in the community.

Physicians

  • Bradley Pediatrics (0.1 miles)
  • Cleveland Family Physicians (0.1 miles)
  • Voytik Center for Orthopedic Care (0.1 miles)
  • Family Medicine Center (0.1 miles)
  • Dr Clairmont (0.1 miles)
  • Behavioral Health Of Cleveland (0.1 miles)
  • Covenant Family Medicine (0.2 miles)

Hospitals

  • National Healthcare-Cleveland (0.1 miles)
  • Cleveland Community Hospital (0.1 miles)
  • Skyridge Medical Center Westside Campus (0.1 miles)
  • T C Thompson Children's Hospital (0.1 miles)
  • Tennova Healthcare (1.4 miles)
  • Pediatrix Medical (1.4 miles)
  • Erlanger Health Systems (6.6 miles)

Restaurants

  • Cracker Barrel (0.2 miles)
  • Zaxby's (0.3 miles)
  • Old Fort Restaurant (0.4 miles)
  • McDonald's (0.4 miles)
  • Sonic Drive-In (0.4 miles)
  • Burger King (0.5 miles)
  • City Cafe Diner (0.8 miles)

Pharmacies

  • Cherokee Medical Supply (0.3 miles)
  • Preferred Cherokee Pha (0.3 miles)
  • Cooke's Food Store (1 miles)
  • Walgreens (1.3 miles)
  • Central Drug Store (1.5 miles)
  • Mouse Creek Pharmacy (1.8 miles)
  • Walgreens (2 miles)

Places of Worship

  • St Therese Catholic Church (0.7 miles)
  • Westmore Church of God (0.9 miles)
  • Church Of God Legal Service (1.1 miles)
  • Church of God of Prophecy Office of the General Overseer (1.3 miles)
  • Southern Baptist Convention (1.4 miles)
  • The Church At Grace Point (1.6 miles)
  • First Baptist Cleveland (2.9 miles)

Cafes

  • Ocoee Coffee (1.6 miles)
  • Peet's Coffee and Tea (1.7 miles)
  • Panera Bread (1.8 miles)
  • Starbucks (2.3 miles)
  • Bear Brew Coffee (2.5 miles)

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