Life Care Center Of Cleveland

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Life Care Center Of Cleveland

3530 Keith Street Nw, Cleveland, TN 37311

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
86
4 stars
7
3 stars
2
2 stars
2
1 stars
3

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    Overall Review of Life Care Center Of Cleveland

    Pros

    • pro The staff at Life Care of Cleveland are very professional and attentive.
    • pro Tamara Peterson is a very caring and passionate activities director who goes above and beyond for all residents.
    • pro Tamara Petersen is an outstanding activity director who puts smiles on residents' faces.
    • pro The Life Care of Cleveland team feels like an extended family, with nurses and staff who genuinely care.
    • pro Tamara Peterson consistently leads an engaging and creative activities program that residents love.
    • pro CNAs Shea and Alicia Lupo are awesome and always ready to help.
    • pro The therapy team, including physical therapists and occupational therapists, provides compassionate and effective care.
    • pro The director of nursing and Terri the night RN are compassionate professionals who treat people with dignity.
    • pro Josh Lee and staff are amazing, and Life Care Cleveland is a wonderful place for assisted living.

    Cons

    • pro Accommodations were awful; rooms are dark and there are no private showers.
    • pro The inconsistency of quality among CNA staff was disappointing.
    • pro They are understaffed; the rehab is minimal.
    • pro The food is terrible and always cold by the time it is delivered.
    • pro One complaint is that communication between medical doctors and patient/family is not good and needs major improvement.
    • pro A menu is filled out every day, but she never gets what she marks on her menu.

    Review

    Life Care Center of Cleveland presents a remarkably mixed portrait. On one hand, there is abundant praise for the warmth, professionalism, and genuine care that many residents and families experience. On the other hand, several reviewers raise practical concerns about the facility's accommodations, staffing levels, and communication. Taken together, the anecdotes point to a care team that is deeply committed and often outstanding, even as it struggles with some systemic or logistical gaps.

    Several reviews frame the staff as the strongest asset of the facility. Families repeatedly describe the administration, nurses, and rehab therapists as professional, attentive, and truly invested in their loved ones. "They are like an extended family," one reviewer says, noting how much care and attention the team provides to both patients and their families. The sentiment runs throughout: the people at Life Care Center of Cleveland care about the people they serve, and they treat each patient with dignity and compassion. A common theme is that staff members are not just performing tasks; they are engaging with residents, listening to concerns, and offering thoughtful perspectives rather than merely delivering routine responses.

    A particularly prominent figure in the praise is Tamara Peterson, who many reviewers identify as the activities director. She is described as caring, passionate, creative, respectful, and honest, with the ability to go above and beyond for all residents. Multiple reviews highlight her leadership as a standout quality that brings energy and joy to the facility. Statements such as "Tamara is an amazing director over activities," "Tamara goes above and beyond for all the residents," and "Tamara Petersen is an outstanding activity director" recur with enthusiasm. Reviewers emphasize her creativity in planning activities, her persistence in keeping residents engaged, and her willingness to tailor programs to individual needs. Several families credit her with helping residents smile, stay socially connected, and feel valued during their stay.

    Beyond Tamara, other staff members receive sustained commendation for their roles in daily care. Tiffany and Celina are singled out as outstanding workers who are sincere, hardworking, and representative of Life Care well. CNAs Shea and Alicia Lupo are praised for readiness to jump in and help - "no questions asked." In the care teams themselves, specific individuals appear repeatedly as touchpoints for compassionate care: Terri the RN at night is described as outstanding and professional, routinely treating residents with dignity and communicating clearly with families; BG is lauded as one of the best nursing technicians seen by reviewers; Stephanie in the kitchen is thanked for making beautiful trays; Roxanne in finance and another Stephanie in infection prevention and wound care are acknowledged for their positive contributions. The kitchen, finance, and infection control teams are portrayed as integral to a high-quality experience, not merely background support.

    Several stories illustrate the depth of care provided, including experiences with therapy and end-of-life support. A reviewer recovering from multiple surgeries emphasizes the warmth and professionalism of the therapy team - physical therapist Kelly, Jonathan and Elle in occupational therapy, and Ann in speech - who guided them through recovery with a balanced combination of skill and encouragement. The atmosphere in the therapy gym is described as supportive and occasionally light-hearted, even during demanding rehabilitation. Another story centers on a family's father receiving care in hospice at the facility; the reviewer expresses heartfelt gratitude for the director of nursing's compassionate leadership, Terri the RN's dignified care, BG's tireless nursing support, and the kitchen and infection prevention teams. The reviewer notes that the staff listened to feedback and were actively working on improvements, which solidified trust during a difficult time.

    Despite the many positives, there are clear, strongly worded concerns echoed by several reviewers. Accommodations are criticized as dark and lacking private showers, and there is a perception of inconsistency in CNA quality. The overall rehab experience is questioned by some who felt the facility was understaffed and that rehabilitation services were minimal, leading to disappointment in perceived progress after two weeks. Food quality is another point of contention, with one reviewer describing meals as terrible and routinely served cold. Another reviewer points to a gap between the medical team and patients or families, calling communication "non-good" and indicating a need for major improvement in how information is shared and coordinated. A further concern involves a request for social security numbers, with a reviewer alleging denial of treatment on that basis and asserting that the facility does not meet the criteria that would legally require sharing such information. Finally, a visitor notes that while the building was clean and staff excellent with their loved one, the experience overall did not meet the expectations of rehab outcomes for some patients, suggesting that improvements in rehab intensity and outcomes are necessary.

    Taken together, the collection of reviews paints a facility that nurtures a strong culture of care led by dedicated professionals. The Life Care Center of Cleveland appears to excel in the human elements of care: compassionate nurses, attentive therapists, and an activities program driven by a remarkable director who consistently goes the extra mile for residents and families. The strongest voices celebrate the facility as a place where staff feel like family, where individual needs are acknowledged, and where residents often leave with renewed dignity and happiness. At the same time, the criticisms emphasize areas for growth: upgrading accommodations, addressing staffing gaps to ensure consistent rehab intensity, improving nutrition and meal service, and fostering clearer, more proactive communication between doctors, patients, and families. The balance of praise and critique suggests a vibrant, mission-driven team that is capable of remarkable things when supported by adequate resources and streamlined processes. In the eyes of many families, Life Care Center of Cleveland remains a place of genuine care and connection, with room to sharpen operations so that every resident can experience the highest possible standard of rehabilitation and daily living.

    Features

    Housing

    • 142 resident community capacity 142 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lovell (22 miles away) Lovell (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Life Care Center of Cleveland in Cleveland, TN is an assisted living community that provides a range of amenities and care services to enhance the quality of life for its residents. The community offers numerous amenities to meet the various needs and interests of residents. These include a beauty salon for personal grooming, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a gaming room for leisure activities. Residents can also enjoy the outdoor space and garden for relaxation and fresh air.

    The dining options at Life Care Center of Cleveland are designed to provide restaurant-style dining experiences with special dietary restrictions taken into consideration. The community also offers housekeeping services to ensure cleanliness and comfort.

    Care services provided by the community are available 24/7 with a call system and supervision to ensure safety and assistance when needed. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Meal preparation and service are offered, along with medication management for resident's health needs. A mental wellness program is in place to support residents' emotional well-being.

    In terms of activities, Life Care Center of Cleveland offers concierge services to cater to individual preferences. Fitness programs help residents maintain their physical health, while planned day trips provide opportunities for exploration and socialization. Resident-run activities allow individuals to actively engage in hobbies or interests, while scheduled daily activities foster camaraderie among residents.

    Located conveniently in Cleveland, TN, the community benefits from its proximity to various amenities outside its premises. There are cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, ensuring easy access to essential services.

    Overall, Life Care Center of Cleveland is an assisted living community that prioritizes providing comprehensive care services alongside a range of amenities and activities that promote independence, comfort, social interaction, and overall well-being for its residents.

    Nearby Places of Interest

    This part of Cleveland, Tennessee offers a convenient location with easy access to healthcare services such as physicians, pharmacies, and hospitals all within a short distance. There are various places of worship in the area for spiritual support and community involvement. The dining options include a mix of fast food chains and local restaurants, providing a range of choices for dining out. Additionally, there are cozy cafes nearby for leisurely coffee breaks or casual meetups with friends. Overall, this neighborhood provides seniors with essential amenities and services in a welcoming community setting.

    Physicians

    • Kundu Subroto MD (0.1 miles)
    • Niansen Liu (0.2 miles)
    • The Chattanooga Heart Institute (0.3 miles)
    • Timothy H. Ray, D.D.S.-Bradley Dental Center (0.4 miles)
    • Chattanooga Allergy Clinic (0.4 miles)
    • Internal Medicine Group of Cleveland (0.6 miles)
    • Healthworks (0.6 miles)

    Pharmacies

    • Cooke's Food Store (0.2 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1.1 miles)
    • Cherokee Medical Supply (1.3 miles)
    • Preferred Cherokee Pha (1.3 miles)
    • Mouse Creek Pharmacy (1.4 miles)
    • Central Drug Store (1.5 miles)

    Places of Worship

    • Church of God of Prophecy Office of the General Overseer (0.3 miles)
    • St Therese Catholic Church (0.7 miles)
    • Southern Baptist Convention (0.7 miles)
    • Church Of God Legal Service (0.9 miles)
    • Westmore Church of God (1 miles)
    • First Baptist Cleveland (1.8 miles)
    • The Church At Grace Point (2.8 miles)

    Restaurants

    • Aubrey's (0.5 miles)
    • Chick-Fil-A (0.5 miles)
    • Arby's (0.6 miles)
    • KFC (0.7 miles)
    • Krystal (0.8 miles)
    • Checkers (0.8 miles)
    • Tres Hermanos (0.9 miles)

    Hospitals

    • Pediatrix Medical (1.1 miles)
    • Tennova Healthcare (1.1 miles)
    • National Healthcare-Cleveland (1.1 miles)
    • Cleveland Community Hospital (1.1 miles)
    • Skyridge Medical Center Westside Campus (1.1 miles)
    • T C Thompson Children's Hospital (1.2 miles)
    • Erlanger Health Systems (6.3 miles)

    Cafes

    • Ocoee Coffee (1.1 miles)
    • Panera Bread (1.2 miles)
    • Peet's Coffee and Tea (1.8 miles)
    • Bear Brew Coffee (2.3 miles)
    • Starbucks (2.3 miles)

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