Life Care Center Of Cleveland
Save3530 Keith Street Nw, Cleveland, TN 37311
For more information about senior living options: (844) 490-3973
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Life Care Center of Cleveland presents a remarkably mixed portrait. On one hand, there is abundant praise for the warmth, professionalism, and genuine care that many residents and families experience. On the other hand, several reviewers raise practical concerns about the facility's accommodations, staffing levels, and communication. Taken together, the anecdotes point to a care team that is deeply committed and often outstanding, even as it struggles with some systemic or logistical gaps.
Several reviews frame the staff as the strongest asset of the facility. Families repeatedly describe the administration, nurses, and rehab therapists as professional, attentive, and truly invested in their loved ones. "They are like an extended family," one reviewer says, noting how much care and attention the team provides to both patients and their families. The sentiment runs throughout: the people at Life Care Center of Cleveland care about the people they serve, and they treat each patient with dignity and compassion. A common theme is that staff members are not just performing tasks; they are engaging with residents, listening to concerns, and offering thoughtful perspectives rather than merely delivering routine responses.
A particularly prominent figure in the praise is Tamara Peterson, who many reviewers identify as the activities director. She is described as caring, passionate, creative, respectful, and honest, with the ability to go above and beyond for all residents. Multiple reviews highlight her leadership as a standout quality that brings energy and joy to the facility. Statements such as "Tamara is an amazing director over activities," "Tamara goes above and beyond for all the residents," and "Tamara Petersen is an outstanding activity director" recur with enthusiasm. Reviewers emphasize her creativity in planning activities, her persistence in keeping residents engaged, and her willingness to tailor programs to individual needs. Several families credit her with helping residents smile, stay socially connected, and feel valued during their stay.
Beyond Tamara, other staff members receive sustained commendation for their roles in daily care. Tiffany and Celina are singled out as outstanding workers who are sincere, hardworking, and representative of Life Care well. CNAs Shea and Alicia Lupo are praised for readiness to jump in and help - "no questions asked." In the care teams themselves, specific individuals appear repeatedly as touchpoints for compassionate care: Terri the RN at night is described as outstanding and professional, routinely treating residents with dignity and communicating clearly with families; BG is lauded as one of the best nursing technicians seen by reviewers; Stephanie in the kitchen is thanked for making beautiful trays; Roxanne in finance and another Stephanie in infection prevention and wound care are acknowledged for their positive contributions. The kitchen, finance, and infection control teams are portrayed as integral to a high-quality experience, not merely background support.
Several stories illustrate the depth of care provided, including experiences with therapy and end-of-life support. A reviewer recovering from multiple surgeries emphasizes the warmth and professionalism of the therapy team - physical therapist Kelly, Jonathan and Elle in occupational therapy, and Ann in speech - who guided them through recovery with a balanced combination of skill and encouragement. The atmosphere in the therapy gym is described as supportive and occasionally light-hearted, even during demanding rehabilitation. Another story centers on a family's father receiving care in hospice at the facility; the reviewer expresses heartfelt gratitude for the director of nursing's compassionate leadership, Terri the RN's dignified care, BG's tireless nursing support, and the kitchen and infection prevention teams. The reviewer notes that the staff listened to feedback and were actively working on improvements, which solidified trust during a difficult time.
Despite the many positives, there are clear, strongly worded concerns echoed by several reviewers. Accommodations are criticized as dark and lacking private showers, and there is a perception of inconsistency in CNA quality. The overall rehab experience is questioned by some who felt the facility was understaffed and that rehabilitation services were minimal, leading to disappointment in perceived progress after two weeks. Food quality is another point of contention, with one reviewer describing meals as terrible and routinely served cold. Another reviewer points to a gap between the medical team and patients or families, calling communication "non-good" and indicating a need for major improvement in how information is shared and coordinated. A further concern involves a request for social security numbers, with a reviewer alleging denial of treatment on that basis and asserting that the facility does not meet the criteria that would legally require sharing such information. Finally, a visitor notes that while the building was clean and staff excellent with their loved one, the experience overall did not meet the expectations of rehab outcomes for some patients, suggesting that improvements in rehab intensity and outcomes are necessary.
Taken together, the collection of reviews paints a facility that nurtures a strong culture of care led by dedicated professionals. The Life Care Center of Cleveland appears to excel in the human elements of care: compassionate nurses, attentive therapists, and an activities program driven by a remarkable director who consistently goes the extra mile for residents and families. The strongest voices celebrate the facility as a place where staff feel like family, where individual needs are acknowledged, and where residents often leave with renewed dignity and happiness. At the same time, the criticisms emphasize areas for growth: upgrading accommodations, addressing staffing gaps to ensure consistent rehab intensity, improving nutrition and meal service, and fostering clearer, more proactive communication between doctors, patients, and families. The balance of praise and critique suggests a vibrant, mission-driven team that is capable of remarkable things when supported by adequate resources and streamlined processes. In the eyes of many families, Life Care Center of Cleveland remains a place of genuine care and connection, with room to sharpen operations so that every resident can experience the highest possible standard of rehabilitation and daily living.
Life Care Center of Cleveland in Cleveland, TN is an assisted living community that provides a range of amenities and care services to enhance the quality of life for its residents. The community offers numerous amenities to meet the various needs and interests of residents. These include a beauty salon for personal grooming, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a gaming room for leisure activities. Residents can also enjoy the outdoor space and garden for relaxation and fresh air.
The dining options at Life Care Center of Cleveland are designed to provide restaurant-style dining experiences with special dietary restrictions taken into consideration. The community also offers housekeeping services to ensure cleanliness and comfort.
Care services provided by the community are available 24/7 with a call system and supervision to ensure safety and assistance when needed. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Meal preparation and service are offered, along with medication management for resident's health needs. A mental wellness program is in place to support residents' emotional well-being.
In terms of activities, Life Care Center of Cleveland offers concierge services to cater to individual preferences. Fitness programs help residents maintain their physical health, while planned day trips provide opportunities for exploration and socialization. Resident-run activities allow individuals to actively engage in hobbies or interests, while scheduled daily activities foster camaraderie among residents.
Located conveniently in Cleveland, TN, the community benefits from its proximity to various amenities outside its premises. There are cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, ensuring easy access to essential services.
Overall, Life Care Center of Cleveland is an assisted living community that prioritizes providing comprehensive care services alongside a range of amenities and activities that promote independence, comfort, social interaction, and overall well-being for its residents.
This part of Cleveland, Tennessee offers a convenient location with easy access to healthcare services such as physicians, pharmacies, and hospitals all within a short distance. There are various places of worship in the area for spiritual support and community involvement. The dining options include a mix of fast food chains and local restaurants, providing a range of choices for dining out. Additionally, there are cozy cafes nearby for leisurely coffee breaks or casual meetups with friends. Overall, this neighborhood provides seniors with essential amenities and services in a welcoming community setting.
Life Care Center Of Cleveland is located at 3530 Keith Street Nw, Cleveland, TN 37311 in Hamilton County, Tennessee
Life Care Center Of Cleveland on seniors.fyi includes 6 photos including images showing interior, landscaping, bedroom, decor, building, fountain, courtyard, outdoors, and more.
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