Bradley Health Care & Rehab
Save2910 Peerless Road, Cleveland, TN 37312
For more information about senior living options: (844) 490-3973
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Bradley Healthcare and Rehab emerges in these comments as a facility of strong contrasts. On one hand, many families and residents voice deep gratitude for the kindness, expertise, and dedication of individual caregivers. They repeatedly describe the PT and OT teams as gentle and effective, and they commend nurses and CNAs for their hard work, knowledge about hip fractures, and patient handling in and out of bed. Housekeeping is praised for keeping areas clean, and several reviewers emphasize that the staff's compassion made a meaningful difference during difficult times.
Across multiple reviews, the care from therapists and bedside staff is framed as a standout feature. Families recount moments when loved ones were helped to regain independence, or when staff were attentive to daily needs despite the strains of long-term care. There are several "thank you"s directed at particular wings or teams, with names appearing in praise: Wing 4 staff, Jessica, Kaitlyn, Autumn, and a housekeeper named Victoria or Vicky are singled out by different families for making a tangible impact. The sentiment is consistent: the people at Bradley Healthcare and Rehab can be remarkable and deeply appreciated, especially for those navigating recovery and end-of-life care.
Yet these positive notes sit alongside persistent concerns about staffing levels and facility management. A recurring thread is the call for more help: "HIRE MORE FOLKS!!" is a refrain that appears in several reviews, paired with worries about understaffing. Some reviewers describe seeing a nurse playing a computer game while residents called for help, painting a disturbing picture of the gaps between needs and available resources. Others worry that the focus on money can overshadow the quality of care, and they urge closer attention to staffing ratios and morale.
The darker perspectives center on allegations of neglect, miscommunication, and potential abuse. A number of reviewers describe bruises, unexplained injuries, or delays in notifying families about changes in health. There are explicit claims that some staff did not advocate for loved ones or kept families out of critical discussions about medications and treatment plans. One reviewer recounts that medications were deemed too costly by a case worker, and another claims that the facility would not allow advocacy for a patient. These accounts fuel a strong message: the care environment should be safe, transparent, and responsive to families' concerns.
Specific incidents add gravity to the negative experiences. Reviews describe magnesium dosages given post-surgery that did not align with the patient's needs, diarrhea that worsened for days, and delays in addressing skin irritation from medical tape. One account tells of a patient passing out after a period of persistent mismanagement, followed by a delayed medical review that eventually uncovered the issue. Another reviewer describes being told the doctor would be upset if they called, leading to a hesitancy to pursue needed medical attention. Several families report waste, misread charts, or failures to inform relatives about a patient's status, including the distressing claim that a loved one died before families could confirm or understand what was happening.
Food, hygiene, and daily living concerns also surface in these narratives. Some reviews mention persistent odors on a hallway, while others highlight good housekeeping and cleanliness in certain areas. There are contrasts within the same facility: one story describes a patient who was cared for so well that family members were confident in discharge planning, while another recounts being left in soiled bedding or neglected during critical moments. These disagreements reflect a complex reality in which individual experiences can vary dramatically from one wing to another, or even from one shift to the next.
Despite the troubling reports, there are hopeful and grateful voices that emphasize resilience and the human connections made at Bradley. Families express appreciation for staff who went above and beyond during the pandemic, for the ability to visit at times, and for the emotional support offered to both patients and their relatives. Several stories celebrate long-term residency, noting that loved ones found peace of mind in knowing they were cared for by people who treated them with kindness and dignity. The messages of thanks are plentiful, underscoring a belief that this facility can be a good home when staffed adequately and managed well.
In reflecting on all these perspectives, a broader picture emerges: Bradley Healthcare and Rehab is a place where many residents and families experience genuine care and moments of healing, while others encounter serious concerns that demand attention. The strongest voices of praise focus on individual caregivers - therapists, nurses, CNAs, and housekeepers - whose dedication leaves lasting, positive impressions. The strongest warnings call for decisive action on staffing, clinical oversight, and transparent communication with families, especially around medications, injury reporting, and end-of-life care.
Ultimately, the collective sentiment recognizes the humanity at the heart of long-term care. For some, the facility has been a lifeline and a source of comfort in challenging times; for others, it has underscored the importance of advocacy, accountability, and safeguards to ensure that every resident receives timely, respectful, and medically appropriate care. The recurring themes - praiseworthy staff, concerns about understaffing, and serious allegations that warrant attention - suggest a need for ongoing review and improvement. Many families continue to hold hope that Bradley can be a place where all residents feel safe, supported, and valued, with clear channels for feedback, reliable staffing, and consistent, compassionate care.
Bradley Health Care & Rehab in Cleveland, TN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts luxurious amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room for relaxation and entertainment. Residents can also enjoy the outdoors in the beautiful garden or outdoor spaces available on-site.
For convenience, Bradley Health Care & Rehab provides move-in coordination services and transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Wi-Fi and high-speed internet are available throughout the community, ensuring residents stay connected with their loved ones.
The care services provided at Bradley Health Care & Rehab are designed to offer round-the-clock support and assistance. A 24-hour call system and supervision ensure that help is always available when needed. Trained staff members assist residents with activities of daily living, including bathing, dressing, and transfers. Medication management is also offered for added peace of mind.
The community takes pride in supporting residents' physical and mental well-being with its fitness room, wellness center, mental wellness program, and specially tailored diabetes diet. Special dietary restrictions are accommodated to cater to individual needs.
Residents can indulge in delicious meals prepared by skilled culinary professionals in the elegant dining room with restaurant-style service. A small library provides leisure reading options while concierge services are available to assist with various needs.
Bradley Health Care & Rehab encourages an active lifestyle through scheduled daily activities, resident-run activities, fitness programs, and planned day trips within the local area. Additionally, residents benefit from having numerous cafes, pharmacies, physicians' offices, restaurants, places of worship nearby as well as easy access to multiple hospitals.
Overall, Bradley Health Care & Rehab offers a vibrant and comfortable assisted living community where residents can experience personalized care in an enriching environment while enjoying a variety of amenities and convenient access to essential services and amenities in the surrounding area.
This area of Cleveland, Tennessee offers a wide range of amenities and services that may appeal to seniors looking for a comfortable living environment. With multiple places of worship nearby, residents can easily practice their faith within their community. Additionally, there are several reputable physicians and healthcare facilities in close proximity, providing easy access to medical care. The area also boasts a variety of dining options, including fast food chains and diners, as well as pharmacies for convenient medication needs. For those who enjoy a relaxing cup of coffee, there are several cafes to choose from within a short distance. Overall, this part of Cleveland appears to offer a convenient and vibrant setting for senior living.
Bradley Health Care & Rehab is located at 2910 Peerless Road, Cleveland, TN 37312 in Bradley County, Tennessee
Bradley Health Care & Rehab on seniors.fyi includes 3 photos including images showing landscaping, trees, outdoor, pathway, pergola, building, parking, interior, and more.
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