Life Care Ctr of East Ridge

Pros

• The staff are a bunch of nice folks.
• The place is nice.
• The employees are great.
• They provided good care after surgery.
• The staff took great measures to help her mother recover.
• She has improved a great deal since being there.
• The facility smelled wonderful, unlike other rehab facilities.
• The receptionist and all staff were very nice.
• The facility was immaculate.
• Liz McCoy is friendly and welcoming; the whole staff is fantastic.
• Beverly and the staff take very good care of her; the facilities are nice and clean.
• Everyone is wonderful.
• The mother has been cared for there three times.
• The facility is beautiful and clean.
• The staff is amazing.
• The rooms are spacious and the restrooms are accessible for wheelchair users.
• The patient found the rehab to be the nicest place.
• The staff were very friendly and the rehab was great.
• The food was very good.
• The center is clean, well maintained, and highly recommended.

Cons

• The reviewer felt that the facility's beauty wasn't worth it because patients' needs weren't being met for those who pay.
• A visitor was frustrated by staffing, noting there were only two techs to handle forty patients, and a requested care item was never fulfilled.

Review

Life Care Center of East Ridge comes through consistently in a chorus of warm, appreciative voices. Visitors describe a place that feels welcoming from the moment you walk in - the kind of environment that looks and smells clean and fresh, with an atmosphere that many compare to a resort rather than a traditional rehab facility. Time and time again, families note that the building is immaculate, beautifully decorated, and free of any unpleasant odors, creating a calm and uplifting setting for recovery and rehabilitation.

A defining thread across the messages is the character and care of the staff. Review after review points to a team that is friendly, patient, and genuinely attentive to both patients and their families. One visitor called the staff "a bunch of nice folks," another praised the entire team as "fantastic," and many specifically highlighted individuals who made a meaningful difference in daily care. Liz McCoy is singled out as especially friendly and welcoming, and Beverly and other staff members are repeatedly described as kind and helpful. The front desk and reception are frequently cited as hospitable and accommodating, with Nina earning particular praise for answering questions, offering information, and even scheduling tours to help out-of-town families feel at ease.

The quality of care is a central source of pride for families and friends. People repeatedly commend the nursing and therapy teams for their professionalism, kindness, and effectiveness. Comments highlight successful recoveries from surgery, improvements in condition after illness, and thoughtful, patient-centered support that helps patients regain confidence and function. Therapists, nurses, and dietary staff are all cited for going the extra mile, with many noting that patients can interact with others during the day, which helps morale and mood during recovery. For those recovering from injuries or procedures, the praise often extends to the visible progress patients make - whether walking with assistance, returning home, or simply feeling better day by day.

Several reviews share personal stories that underscore the facility's impact on loved ones. Families describe mothers, aunts, uncles, and spouses receiving attentive care in a setting that feels safe and dignified. There are notes of gratitude from those whose relatives are in rehab after fractures or surgeries, with many expressing relief and confidence in the care their loved ones are receiving. The facility's dining experience also receives compliments - meals are described as enjoyable, with the dining room offering a pleasant place for patients to eat and socialize, contributing to a sense of normalcy and comfort during recovery. Comments about room size and accessibility reinforce the sense that the environment is comfortable for wheelchair users and others with special needs.

Beyond general praise, several specific staff members are named for their exceptional contributions. In addition to Liz McCoy, the kindness of the social work team under Fidella, and the dedication of activities director Kim, are called out as adding real value to the patient experience. The leadership and organizational efforts of the facility's director, Parker, are also acknowledged as part of what helps create a supportive and well-run atmosphere. Norene in the cafeteria is commended for accommodating dietary needs and for her caring approach, while others - such as Shanda, Diane (head physical therapy), and various nurses - are repeatedly cited for their competence and compassion. Several reviewers also mention the care teams and individual therapists who have made a lasting impression, with some expressing gratitude for staff who have shown patience, expertise, and a genuine concern for patients' well-being.

As with any large operation, there are a few notes of concern within the sea of praise. One visitor recalls a moment of frustration in which a church acquaintance felt there were too few techs to handle a large patient load - an important reminder that staffing levels can influence the patient experience, even in facilities that otherwise excel. Another anecdote describes a moment when a patient's spouse observed an ongoing situation in a shared room during a medical incident, underscoring the reality that even well-run centers must navigate the complexities of acute care alongside rehab. Together, these comments serve to remind readers that, while the overall consensus is overwhelmingly positive, attentive staffing and responsive care remain critical ongoing considerations.

Overall, Life Care Center of East Ridge emerges as a highly regarded choice for rehabilitation, short-term care, and post-acute recovery in the Chattanooga area. Families repeatedly say they would strongly recommend the facility to others and express deep appreciation for the staff's kindness, the high level of clinical care, and the inviting, well-maintained environment. For many, the combination of a clean, aesthetically pleasing setting with compassionate, skilled caregivers creates a compelling experience that supports healing, fosters hope, and provides reassurance during what can be a challenging time. Visitors leave with sincere gratitude for the care their loved ones receive and with confidence that their family members are in good hands.

Restaurants

• Cracker Barrel (0.3 miles)
• Portofino Pizza Italian Restaurant (0.3 miles)
• McDonald's (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Arby's (0.4 miles)
• Jonathan's Grille (0.4 miles)
• Wendy's (0.5 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (1.7 miles)
• Starbucks (3.3 miles)
• Lola Beans Coffee (3.7 miles)
• Panera Bread (3.7 miles)

Pharmacies

• Food City #214 (1 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walmart Pharmacy (2.3 miles)
• Battlefield Pharmacy (3.2 miles)
• Moore & King Pharmacy (3.3 miles)
• Walgreens (3.3 miles)

Physicians

• East Ridge Eye Center (1.1 miles)
• Parkridge Medical Group (1.1 miles)
• Chattanooga Womens Specialists (1.2 miles)
• Chattanooga Family Practice (1.2 miles)
• Nathan Hartgrove, MD (1.2 miles)
• VA Chattanooga Clinic (1.6 miles)
• Physicians Care (1.7 miles)

Hospitals

• Galen of Tennessee (1.1 miles)
• Cleveland Imaging (3.4 miles)
• Atrium Imaging Center (4 miles)

Places of Worship

• Power Plant Ministry Center (2.9 miles)
• New Covenant Fellowship Church (3.4 miles)
• Ridgedale Baptist Church (3.4 miles)

Parks

• East Brainerd Heritage Park (3.5 miles)
• Gilbert Stephenson Park (3.7 miles)

Transportation

• CHA employee lot (3.5 miles)

Theaters

• Regal Hamilton Place (3.8 miles)