Life Care Center Of East Ridge

Pros

• The staff has a very personal, caring approach to the residents, providing compassionate attention to their needs.
• The facility is beautifully kept and decorated like a very nice hotel, creating an attractive environment for residents.
• The gym and therapy staff are described as top-notch, contributing positively to the rehabilitation experience.
• Residents' rooms are kept clean, and the caregivers are noted as nice and accommodating towards them.
• Physical therapy is provided consistently, with some residents expressing appreciation for the therapists’ dedication and support.
• Many reviewers found the dining area and overall ambiance of the facility to be enjoyable, likening it to a 5-star hotel experience.

Cons

• The staff at Life Care of East Ridge is described as careless and unprofessional, leading to serious health issues for residents.
• There are complaints about unorganized operations and a lack of professionalism among the nursing staff.
• Residents were reportedly left sitting in wet and smelly conditions for extended periods without adequate care.
• The nursing techs providing hands-on care were noted as not generally inclined to do a good job, leading to insufficient attention to residents' needs.
• Despite the presence of some attentive therapy staff, many were observed being inattentive and distracted during sessions.
• Complaints made to administration did not lead to any improvements in care or staffing issues.
• The quality of food offered was often considered poor or inedible, with specific dietary requests not consistently met.

Review

The reviews of Life Care Center of East Ridge present a complex and conflicting picture of the facility, highlighting both commendable aspects and significant shortcomings. While some family members have expressed gratitude for the compassionate approach of certain staff members and the quality of rehabilitation services, others are deeply concerned about the care their loved ones received, citing serious lapses in professionalism and attention.

Several reviewers noted that the physical therapy staff is highly skilled. Many praised their expertise, mentioning how their loved ones benefitted from regular therapy sessions. One reviewer described the therapy team as "top-notch," emphasizing their positive impact on residents' recovery processes. However, this praise is juxtaposed against criticisms regarding nursing care. While some nurses were acknowledged for their kindness, it was also reported that they were overworked and often unable to provide adequate attention to each patient’s needs due to a lack of staffing.

In stark contrast to the glowing remarks about the rehab team are alarming accounts from families who experienced distressing circumstances regarding basic medical oversight. One reviewer recounted a harrowing experience with their grandmother being given ice water while not permitted anything by mouth due to her feeding tube condition. This incident raised serious concerns about the facility's protocol adherence and patient safety standards. In another account, a mother was reportedly left in subpar conditions—wet and smelly for extended periods—signifying a troubling lack of attention to personal hygiene among residents.

The overall environment at Life Care Center was often described as visually appealing; one reviewer likened it to a "5-star hotel" with beautiful decorations, waterfalls, and stained glass ceilings. However, it seemed that investments in aesthetics may have come at the expense of essential staffing and organizational efficiency. Multiple reviewers suggested that despite impressive furnishings designed to attract families considering placement for their loved ones, there appeared to be insufficient resources allocated towards ensuring quality care.

Reporting on cleanliness revealed further discrepancies between perception and reality. Various individuals complained about unmaintained areas within the facility; one pointed out foul odors lingering within certain spaces which should otherwise be well-kept for patients' comfort. The inconsistency in environmental maintenance added weight to claims that prioritizing appearance over practical considerations could be hindering overall resident welfare.

In terms of meal service, feedback varied widely among reviewers. Some highlighted average food quality typically found in budget-conscious facilities but noted good efforts by specific staff members dedicated to ensuring residents were eating properly—a glimmer of positivity amid general dissatisfaction with food offerings. Others criticized meal consistency issues; one mentioned an ordeal where eggs continued being served despite clear preferences indicated by their family member after repeated requests.

Ultimately, experiences at Life Care Center Of East Ridge paint a picture rife with contradictions—a facility where impressive décor meets inadequate staffing and fragmented administration leads to uncertainty in caregiving practices. Families evaluating this center must weigh these contrasting testimonials carefully as they consider options for rehabilitation or long-term care placements for their loved ones. Despite pockets of commendable care from certain staff factions, pervasive reports regarding oversight failures raise cause for concern demanding potential future tenants’ scrutiny before entrusting sensitive health matters into its hands.

Restaurants

• Cracker Barrel (0.3 miles)
• Portofino Pizza Italian Restaurant (0.3 miles)
• McDonald's (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Arby's (0.4 miles)
• Jonathan's Grille (0.4 miles)
• Wendy's (0.5 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (1.7 miles)
• Starbucks (3.3 miles)
• Lola Beans Coffee (3.7 miles)
• Panera Bread (3.7 miles)

Pharmacies

• Food City #214 (1 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walmart Pharmacy (2.3 miles)
• Battlefield Pharmacy (3.2 miles)
• Moore & King Pharmacy (3.3 miles)
• Walgreens (3.3 miles)

Physicians

• East Ridge Eye Center (1.1 miles)
• Parkridge Medical Group (1.1 miles)
• Chattanooga Womens Specialists (1.2 miles)
• Chattanooga Family Practice (1.2 miles)
• Nathan Hartgrove, MD (1.2 miles)
• VA Chattanooga Clinic (1.6 miles)
• Physicians Care (1.7 miles)

Hospitals

• Galen of Tennessee (1.1 miles)
• Cleveland Imaging (3.4 miles)
• Atrium Imaging Center (4 miles)

Places of Worship

• Power Plant Ministry Center (2.9 miles)
• New Covenant Fellowship Church (3.4 miles)
• Ridgedale Baptist Church (3.4 miles)

Parks

• East Brainerd Heritage Park (3.5 miles)
• Gilbert Stephenson Park (3.7 miles)

Transportation

• CHA employee lot (3.5 miles)

Theaters

• Regal Hamilton Place (3.8 miles)