Sanford Care Center Vermillion
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Information last verified:
20 South Plum Street, Vermillion, SD 57069
For more information about senior living options: (844) 490-3973
The staff and doctors are amazing. Anthony Burbach is kind, professional, and helpful. The nursing staff were kind, informative, and gentle. The staff treated even those who complain with grace and professionalism. Patients were placed in a bed within five minutes and promptly assessed. The staff are well-meaning.
They feel discrimination persists in the Sanford ER, with people of color not being treated equally. They observed a partner lying on the floor in tears for an hour without anyone checking on her. They describe the staff as unhelpful and unresponsive, repeatedly asking the same questions and not listening to requests for IV fluids, nausea meds, and pain relief. They note miscommunication and delays, including being told an emergency was happening back there while no one came out to assist. They criticize billing practices, including being billed $275 for a procedure they did not receive and a lack of cost transparency. They call the place the worst for simple care, citing long waits, lack of urgency, and rude customer service. They claim emergency medications are unavailable in the hospital pharmacy, forcing patients to obtain them elsewhere. They highlight administrative issues like excessive paperwork and wasted time due to scheduling problems and irrelevant questions. They say they would never return to Sanford and would choose another facility. They feel the hospital has gotten “too big for its britches.”Sanford Care Center Vermillion is best suited for seniors who rely on the safety net and continuity of a sizable health system. Families that prize access to on-site physicians, nurses, and specialists connected to a regional hospital will find value in the networked care and clear clinical oversight. This setting often works well for residents who expect diligent medical management, routine monitoring, and a pathway to hospital-based services if problems arise. However, it is not a flawless experience, and the practical realities of administration and customer service will matter as much as clinical competence.
Those who should consider alternatives are families that demand consistently seamless service and fully transparent billing. Several reviews flag persistent billing glitches and cost surprises, with questions about what is included and when, which can erode trust and create financial stress. Additionally, families who cannot tolerate uneven customer interactions, ranging from courteous, professional care to blunt, dismissive administrative exchanges, might prefer facilities with a tighter, more predictable service culture. For residents needing rapid, decisive emergency attention with minimal bureaucratic friction, other options may deliver a swifter, less error-prone experience.
The strongest clear positives center on clinical capability and compassionate care from individual staff members. When care is delivered well, nursing teams are described as kind, patient, and informative, and several clinicians are remembered for professionalism and thoughtful communication. The presence of attentive physicians and skilled technicians can make a real difference in medical situations, especially for complex conditions or sudden health needs. These strengths provide a meaningful buffer against the inevitable friction in administration, ensuring that medical outcomes remain a priority even amid process challenges.
Yet the downsides are persistent and noteworthy. Reviews repeatedly cite slow or disjointed response in urgent situations, with criticism directed at delays, repeated questions, and a sense that information is not consistently acknowledged by all staff. Billing experiences emerge as a recurrent pain point, including disputed charges and opaque pricing, which undermines confidence in using the network for ongoing care. There are also troubling anecdotes about insensitive or uneven treatment in high-stress moments, including concerns about how emergencies are triaged and how patients and families are treated by staff. Taken together, the cons aggressively compete with the pros and, for many families, tilt the balance away from this option.
In practical decision terms, it is essential to verify several realities before choosing this community. Request a clear, itemized outline of monthly costs, what is included, and how additional services are billed. Ask for concrete examples of ER response times and triage practices, and probe whether all critical departments maintain consistent personnel and access to on-site 24/7 coverage. Inquire about staff training in cultural sensitivity and patient advocacy, and seek written commitments on how medical information is shared with families during serious events. Finally, tour the facility with a focus on how discharge planning, family communication, and coordination with the hospital network are handled. A candid conversation about these specifics will illuminate whether the care experience aligns with expectations.
The bottom line is practical and nuanced. Sanford Care Center Vermillion offers the clinical backbone and hospital-linked support that many families want, and certain staff members deliver commendable, compassionate care. However, the elevated rate of negative reviews around billing, administration, and emergency responsiveness cannot be ignored. For families where medical oversight and proximity to a larger health system are the top priorities, this center remains a viable choice, provided diligence is paid to cost transparency and the consistency of service. For those whose tolerance for administrative friction is low or whose loved ones require consistently rapid, friction-free emergency care, exploring alternatives with stronger customer service records and clearer pricing will be prudent.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sanford Care Center Vermillion is an assisted living community located in Vermillion, SD. Our facility offers a range of amenities to ensure the comfort and convenience of our residents. We have a beauty salon on-site for those who wish to pamper themselves, as well as cable or satellite TV in all rooms for entertainment. Our community also operates transportation services for easy access to nearby attractions and appointments.
We understand the importance of technology in today's world, which is why we have a computer center with Wi-Fi/high-speed internet available for residents to use. Additionally, our fully furnished rooms provide a cozy and inviting atmosphere.
For recreational activities, we offer a gaming room, small library, and fitness room where residents can engage in hobbies and physical fitness. Our outdoor space includes a garden where residents can relax and enjoy nature.
When it comes to dining, our restaurant-style dining room provides delicious meals prepared by our experienced staff. We cater to special dietary restrictions so that everyone can enjoy their meals with ease.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. Our trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also available for residents who require it. We prioritize mental wellness through our dedicated program designed to support emotional well-being.
In terms of location, there are various amenities conveniently located near our community, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Sanford Care Center Vermillion, we strive to create a supportive and engaging environment where residents can enjoy their golden years with dignity and comfort.
Sanford Care Center Vermillion is located at 20 South Plum Street, Vermillion, SD 57069 in Clay County, South Dakota
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