Avera Prince Of Peace
Save4513 South Prince Of Peace Place, Sioux Falls, SD 57103
For more information about senior living options: (844) 490-3973
The collection of reviews about the rehab facility affiliated with Avera POP and Prince of Peace reads like a tapestry of conflicting experiences, but the threads of concern are strikingly consistent. Several families describe a pattern of undercommunication, responsiveness issues, and safety worries that overshadow the moments of competent care. While some reviewers acknowledge genuine effort from certain staff, especially in the rehabilitation and activity-oriented aspects, the overall impression across multiple accounts is one of frustration and alarm about how residents are treated, especially during recovery from surgery or in long-term care.
A number of entries complain explicitly about the nurses and frontline staff being unhelpful or dismissive. In one particularly troubling case, a father recovering from knee replacement was observed to have waited about 25 minutes after pressing his call button before anyone responded, leaving him needing to use the restroom. The family later tested the button and found it worked, which only deepens concerns that patients' calls for help may not be treated with urgency. Other accounts describe residents being left unattended, including moments when a patient was found asleep on the toilet, raising questions about how such situations are monitored and why no one checked on him promptly. The impression conveyed is that even when help is requested, it does not arrive in a timely fashion, sometimes with consequences for dignity and safety.
Careful attention to medical orders and comfort routines also surfaces as a chronic issue. Several reviewers recount experiences with compression socks being mismatched with medical orders or simply not provided, despite explicit directions from physicians. The frustration is amplified by repeated reminders from family members who had to advocate daily for something as straightforward as the right kind of compression socks to manage swelling and reduce the risk of clots. In another thread of concern, a family member notes that a patient with a severe blood clot risk could be compromised by delays in basic care, underscoring fears about medical oversight in the rehab setting.
Beyond individual episodes, there is a broader sense of mixed quality that leaves families divided on whether the facility is suitable for rehab. On the one hand, some reviews praise the PT staff for being engaged and focused on recovery, and they credit the facility with offering meaningful opportunities for interaction and rehabilitation. On the other hand, critics point to a social worker who did not meet expectations in creating forward plans, arranging facilities, or presenting viable options for continuing care after discharge. The result is a contradictory ecosystem where progress in physical therapy exists alongside concerns about planning and post-acute care.
Admissions and initial communications also come in for criticism. Several reviewers report that admissions staff, notably a person named Kim, failed to return calls despite multiple follow-ups, which creates a frustrating barrier for families trying to coordinate care and understand options. The tone in answering phones is described as unwelcoming by some, contributing to a negative first impression that can color the entire experience of a loved one's stay. When families are trying to navigate a difficult period, such frictions in communication can feel especially jarring and isolating.
From the long-term care perspective, the reviews describe a troubling pattern of neglect and perceived neglect, including reports of lost clothing and mementos, delays in addressing visitors' requests, and a claim that lights or access to a patient's room were not consistently attended to during certain evening hours due to understaffing. One family member recounts waiting more than two hours for a nurse to respond to a visit request and notes that their parent, who had vision impairment, was not properly assisted with medications. Several accounts describe a near-constant refrain of being short-staffed, with added anecdotes of pain and distress as a patient nears the end of life and feels unseen or inadequately supported as care needs shift.
Safety concerns extend into observations about the facility's night-shift environment. A recurring theme is the perception that the night staff can be rough or inattentive in their duties, with some accounts alleging crude or dismissive behavior toward residents and even one charge about a staff member smelling of vodka on multiple occasions. The implication is that not only are routine needs at risk during the night, but that there could be broader concerns about staff fitness for duty in such vulnerable moments. These stories culminate in alarming scenes of falls or near-falls, with reports of residents not receiving timely alerts or assistance after a fall, which then provoke broader questions about the safety culture on the units.
Yet, amid the turmoil, some reviewers do acknowledge positive elements and personal interactions that provide a counterbalance to the negatives. A few accounts speak highly of administrator and director of nursing engagement and a shared commitment to improving the facility. They describe staff who are courteous, professional, and dedicated to patient welfare, and they commend the rehabilitation and recovery-focused aspects of care where they observed real effort and progress. Even where concerns exist, these hopeful notes remind readers that there are individuals who genuinely strive to do better and to care for residents with compassion.
In sum, the narrative surrounding this rehab facility is a blend of commendable clinical effort and troubling systemic gaps. Positive remarks about physical therapy engagement and overall facility quality sit alongside loud alarms about responsiveness, safety, and consistent care, especially for residents requiring monitoring, timely assistance, and sensitive end-of-life or long-term care considerations. Families report a spectrum of experiences - from appreciative and hopeful interactions with some staff to distressing episodes involving unaddressed needs, miscommunications, and alleged negligence. Anyone considering this facility would do well to weigh these accounts carefully, visit in person, and ask pointed questions about staffing levels, response times, and the processes in place to protect patient safety and dignity at all times.
Avera Prince Of Peace in Sioux Falls, SD is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can indulge in various hair and beauty treatments. Each resident suite is equipped with cable or satellite TV for their entertainment.
For convenient transportation, Avera Prince Of Peace offers community-operated transportation as well as assistance with arranging non-medical transportation to doctors' appointments. Residents also have access to a computer center with Wi-Fi/high-speed internet, allowing them to stay connected with loved ones or pursue personal interests online.
The community boasts a spacious dining room where restaurant-style meals are served, accommodating special dietary restrictions. There is also a kitchenette available for residents who prefer to prepare their own meals. Housekeeping services ensure that the living spaces are tidy and well-maintained.
Avera Prince Of Peace prides itself on providing opportunities for social engagement and physical fitness. Residents can enjoy the fully furnished gaming room or participate in scheduled daily activities organized by the staff. For those looking to keep fit, there is a fitness room and wellness center available.
The community also offers amenities that promote relaxation and tranquility. Residents can spend time in the beautifully landscaped garden or unwind with a book in the small library. Outdoor spaces provide opportunities for fresh air and outdoor activities.
In terms of care services, Avera Prince Of Peace provides 24-hour call system and supervision for the safety of its residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive the correct medications at the right times.
Additionally, there is a mental wellness program in place to support residents' emotional well-being. Special dietary restrictions can be accommodated, ensuring that each resident's nutritional needs are met.
Avera Prince Of Peace is conveniently located near various amenities and services. Nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals provide easy access to additional resources and activities.
Overall, Avera Prince Of Peace offers a comfortable and caring environment for seniors seeking assisted living services in Sioux Falls. With its range of amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they need.
This part of Sioux Falls, South Dakota, offers a diverse range of amenities and services that cater to the needs of older adults looking for senior living options. With multiple places of worship nearby, seniors can easily maintain their spiritual practices. There are also several cafes and restaurants in the area for social gatherings or enjoying a meal out. The numerous parks provide opportunities for outdoor recreation and relaxation. Access to pharmacies and healthcare facilities, including hospitals and physicians' offices, ensures convenient medical care when needed. Additionally, the proximity to a theater offers entertainment options for leisurely activities. Overall, this neighborhood provides a well-rounded environment for seniors seeking a vibrant community with various resources at their disposal.
Avera Prince Of Peace is located at 4513 South Prince Of Peace Place, Sioux Falls, SD 57103 in Minnehaha County, South Dakota
Avera Prince Of Peace on seniors.fyi includes 5 photos including images showing landscaping, building, windows, cabinets, stove, interior, appliances, exterior, and more.
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