4513 South Prince Of Peace Place, Sioux Falls, SD 57103
For more information about senior living options: (866) 208-4318
Overall Review of Avera Prince Of Peace
Pros
Avera POP is described as one of the best caregivers in the area.- The PT staff is engaged in recovery and provides opportunities for interaction.
- The facility is described as high quality and wonderful.
- The administrator and director of nursing are described as nice and committed to ongoing improvement.
- One reviewer expresses that they are glad to be part of the facility's growth.
Cons
The staff hung up on callers seeking information.- The nurses are rude, unhelpful, and lazy, and gossip about residents where everyone can hear.
- There are occasional employees who care little about their job.
- The social worker failed to set up a forward plan and options.
- A dad’s call button was not answered for 25 minutes.
- A dad was found asleep on the toilet, unattended.
- The facility failed to provide above-the-knee compression socks as prescribed.
- The reviewer would not recommend the rehab facility.
- The facility is restraint-free, yet residents fall from bed; night shift is cruel and refuses food.
- Admissions staff do not return calls and front-desk staff did not seem happy to be at work.
- Long-term care residents are ignored, with personal items removed.
- There were drunk employees on shift; vodka smell on a staff member and someone stumbled in the parking lot.
- A fall alert went unaddressed for 30+ minutes; a nurse berated the patient in front of family and continued care was denied.
- A nurse placed pills for a blind patient on the table and told them to take them.
- Night staff were rude on the phone; first impressions were poor.
Review
Avera Prince Of Peace is best suited for seniors who need short-term rehabilitation and therapy after a medical event and who have an active advocate, typically a family member or responsible caregiver, who will oversee day-to-day care, coordinate with therapists, and monitor safety. The rehab program shows engagement from physical therapy staff and a willingness to facilitate interaction and recovery, which can be decisive for a patient intent on reclaiming independence after knee surgery or similar procedures. This community can deliver solid therapy focus and a structured environment for recovery when oversight is reliable. However, it is not a strong fit for residents who require constant, attentive supervision, seamless communication, and consistently compassionate bedside care, because those elements appear sporadic and uneven in practice.
Those who should consider alternatives are primarily families seeking steady, respectful long-term care with predictable staffing, instantaneous call-bell response, and a consistently warm, patient-centered culture. Reviews point to a troubling pattern of unprofessional behavior, rude interactions, and intermittent responsiveness that can undermine a resident’s sense of security and dignity over time. For aging adults who rely on round-the-clock assistance, or for those with cognitive or physical needs that demand immediate attention, the inconsistencies documented by residents and families suggest that safer, more consistently staffed options exist elsewhere. In short, this community may not be the best choice for individuals who cannot tolerate potential communication gaps, staffing shortages, or care lapses over the long haul.
The principal pros, engaged rehabilitation staff, visible efforts to provide patient interaction, and some staff members who are described as caring or cooperative, do carry weight for those pursuing recovery. The physical therapy team’s commitment to tracking progress and supporting recovery can translate into real, measurable gains for patients in rehab. A few administrators and caregivers are praised for their friendliness and willingness to improve the facility, which signals a corrective momentum that families should press for during tours and intake discussions. Yet these strengths are counterbalanced by persistent, serious cons: frequent reports of neglect, delayed responses to urgent needs, and a culture that can feel disrespectful or dismissive to residents and families. The contrast between a few bright spots and widespread dissatisfaction makes the overall value proposition highly condition-dependent.
Safety and daily care concerns repeatedly emerge as the dominant deterrents. Instances of calls for help going unanswered for extended periods, patients left unattended in vulnerable positions, and inconsistent management of basic needs frame the core risk. The presence of under-staffing rumors, shifts described as chaotic, and even anecdotes of staff behavior that rings alarm bells, ranging from dismissive bedside interactions to troubling observations about staff intoxication reported in visiting notes, must be weighed heavily. For families considering a move there, these are not minor irritants; they are potential acute safety issues that can dramatically alter a resident’s experience and outcomes. The strongest defense for a stay here rests on robust family involvement and explicit, ongoing guarantees about staffing, response times, and individualized care plans.
To make a sound decision, families should approach visits with a sharp, investigative mindset. Demand transparent staffing data, day and night nurse-to-resident ratios, caregiver assignments, and the extent of aide coverage during peak hours. Request live demonstrations of call-button response times in both rehab and long-term care wings, and speak with current residents and their families about the consistency of care and communication with staff. Inquire about incident reporting, how concerns are escalated, and what corrective actions are implemented when safety gaps are identified. Ask for a concrete, written care plan with milestones for rehab patients and a point person for family communications, ideally the director of nursing or administrator, who can outline steps to prevent recurrence of past issues.
Ultimately, the decision hinges on the primary goal. If rehab recuperation with active physical therapy and a controlled, therapy-forward environment is the objective, and if a strong, vigilant family presence will be available to champion timely care, Avera Prince Of Peace can be a workable choice. The upside of genuine rehab engagement and the possibility of positive interactions with some staff members can support recovery when paired with proactive oversight. However, for long-term residence where continuous, compassionate care, impeccable safety, and reliable communication are non-negotiable, this community requires careful comparison against alternatives with more consistent staffing and a demonstrably safer track record. The prudent path is to pursue other options first, unless a comprehensive guarantee of stable, high-quality, resident-centered care can be documented and trusted.
114 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Joe Foss (6 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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