Avera Prince Of Peace - The Lofts

4513 Prince Of Peace Place, Sioux Falls, SD 57103

For more information about senior living options: (844) 490-3973

2.4 from 18 reviews
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Assisted Living

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    Overall Review of Avera Prince Of Peace - The Lofts

    Pros

    • pro Avera POP is considered the best caregiver in the area.
    • pro The PT staff are quite engaged in seeking recovery, and there are attempts to provide residents with interaction.
    • pro The overall facility is of high quality.
    • pro The administrator and director of nursing, along with other staff, are described as very nice and committed to improving the facility.

    Cons

    • pro The nurses are rude, don't help residents, and talk badly about them so everyone can hear.
    • pro The call button went unanswered for about 25 minutes.
    • pro A resident was found asleep on the toilet, unassisted.
    • pro The prescribed above-the-knee compression socks were not provided during the stay.
    • pro Night staff were described as cruel and mean, and the coordinator was vicious and defends the staff.
    • pro Admissions staff did not return calls despite multiple attempts.
    • pro There were reports of staff drinking on shift, including a strong vodka smell and a staff member stumbling in the parking lot.

    Review

    There is a recurring tension in the accounts surrounding this rehab facility, with a few voices offering praise for certain teams but a heavy chorus of serious concerns about safety, responsiveness, and overall care. On balance, the reflections describe an environment where the best moments are often linked to specific, engaged clinicians or departments that manage to stand out, yet those bright spots are repeatedly dimmed by broader issues - understaffing, communication gaps, and a pattern of episodes that leave families frightened or frustrated. One reviewer even calls Avera POP the best caregiver in the area, noting that while every center has an occasional underperformer, the problem there felt "very minimal" and that the physical therapy staff were notably engaged in recovery and interaction. Still, that sentiment sits alongside a much louder critique of the social work function and a general dissatisfaction that spills over into other parts of the facility.

    Across multiple accounts, patient safety and timely care emerge as principal concerns. In one poignant example, a father recovering from knee surgery spent more than 25 minutes with a nonresponsive call button - the family learned only after calling the nursing station themselves, and they were told the delay was due to meals being delivered. A later check of the call button showed it was functioning, which raises questions about whether the delay reflected reactive staffing rather than a systemic flaw, but the impression left behind is one of unreliable responsiveness and intermittent accountability. This is not a single isolated incident in the narrative; it sits among other episodes that portray residents as vulnerable when help is most needed.

    Another troubling incident centers on a resident who was found asleep on a toilet, unassisted, prompting questions about supervision and safeguarding during both day and night shifts. The concerns extend to basic medical needs: essential items like compression stockings - prescribed above the knee for swelling and clot prevention - failed to be provided for an entire week, despite repeated reminders from family members and explicit physician orders. The pattern implied here is not merely occasional forgetfulness but a failure to adhere to care plans that could directly impact a patient's health outcomes, including the risk of blood clots and the management of swelling.

    A more sweeping critique emerges in testimonials about long-term care and the handling of residents who become more dependent with age. One family describes a mother's decline, noting that she was ignored by staff and that items of clothing, jewelry, and knickknacks disappeared from her room. The family recounts long waits - 2.5 hours for a nurse to come after seeking a visit - and a new regulation they were told prevented staff from answering the patient's light or entering the room during a specific evening window because the facility was deemed understaffed. The account culminates in a painful decision to move the mother to a different hospice setting where pain relief and responsive care were immediately available, underscoring a fear that such neglect could have been avoided with different resource allocation and prioritization.

    Concerns about staffing and conduct extend to mentions of improper behavior and safety lapses. A reviewer alleges witnessing drunk employees on shift on multiple occasions, with one instance noting a strong odor of vodka on a staff member and another person stumbling in the parking lot. Another vivid narrative describes a resident who fell in the bathroom and lay undiscovered for 30 minutes or more, until her husband found her; after that frightening experience, the staff member who berated the patient in front of the husband was reportedly confronted by an administrator and the continuation of care was denied as a "too much of a risk." The family then moved the patient to another facility, later pursuing a state-level complaint. These episodes contribute to a broader picture of a facility where safety, oversight, and respect for residents may be inconsistent.

    Within this mosaic of criticism, there is also recognition of positive leadership and ongoing growth. A reviewer who has interacted with the facility's leadership notes that the administrator and the director of nursing, along with other staff, are "very nice" and committed to continuous improvement. This sentiment stands in contrast to other comments about unresponsiveness and negative experiences, signaling that while some staff members may be compassionate and professional, others - whether due to systemic stress, morale, or other factors - are falling short. Another reviewer highlights that the night staff can be rude on the phone, suggesting that first impressions and communication channels are areas needing attention, even if there are frontline caregivers who excel in patient interaction and recovery.

    The overarching thread across these perspectives is a complex, uneasy portrait: a facility capable of delivering quality rehabilitation in some cases, with engaged physical therapy and moments of compassionate care, but undermined by pervasive concerns about safety, responsiveness, dignity, and the basic reliability of daily operations. Families recount waiting for help in moments of pain, questions about why essential medical directives were not followed, and experiences that leave them worried about whether their loved ones would receive timely, respectful, and appropriate care in the most vulnerable moments. The mix of praise and grave concern creates an impression of a place that can improve, perhaps significantly, if staffing levels, accountability, and communication protocols are strengthened and consistently enforced.

    In the end, these narratives urge prospective families to weigh both the possible strengths and the clear risks. The facility appears capable of delivering meaningful rehabilitation when the right clinicians are engaged and when processes are functioning well, but the recurring complaints about call responsiveness, supervision during critical moments, adherence to treatment plans, and basic respect for residents suggest a need for vigilance and due diligence. For families considering this rehab and long-term care environment, it may be essential to tour with questions in mind, to seek out and verify the experiences of multiple staff members and residents, and to have a clear plan for ongoing communication with administrators and care teams to ensure that critical standards of safety, dignity, and timely assistance are met consistently.

    Features

    Housing

    • 24 resident community capacity 24 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Joe Foss (6 miles away) Joe Foss (6 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Avera Prince Of Peace - The Lofts is an assisted living community located in Sioux Falls, SD. Our community offers a wide range of amenities to enhance the quality of life for our residents. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette. Housekeeping services are provided to ensure that residents have a clean and comfortable living environment.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to coordinate medical care and medication management for our residents. Our mental wellness program focuses on promoting emotional well-being among our residents.

    At Avera Prince Of Peace - The Lofts, we understand the importance of dietary needs and restrictions. Our dining services offer special dietary options to meet individual preferences and requirements. Residents can also enjoy resident-run activities and scheduled daily activities to stay engaged and socialize with fellow residents.

    Our community has convenient access to various amenities nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are available for medical appointments.

    Experience comfort and care at Avera Prince Of Peace - The Lofts in Sioux Falls.

    Nearby Places of Interest

    This part of Sioux Falls, South Dakota, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several places of worship located within close proximity, individuals can easily continue their spiritual practices. The abundance of parks allows for opportunities to enjoy nature and engage in outdoor activities. There are also a variety of cafes and restaurants nearby for socializing and dining out. Additionally, residents have easy access to pharmacies and physicians for their healthcare needs. The presence of hospitals in the vicinity ensures that medical care is within reach. Overall, this neighborhood provides a well-rounded environment for seniors to live comfortably and enjoy a fulfilling lifestyle.

    Places of Worship

    • Holy Spirit Church (0.2 miles)
    • First Reformed Church (1.5 miles)
    • Westminster Presbyterian Church (1.8 miles)
    • Hillcrest Baptist Church (1.8 miles)

    Parks

    • Lewis Park (0.9 miles)
    • Prairie Trail Park (1.6 miles)
    • Harmodon Park (1.6 miles)
    • McKennan Park (2.7 miles)
    • Yankton Trails Park (2.7 miles)
    • Lyon Park (3.3 miles)

    Cafes

    • Scotters Coffee (1 miles)
    • Panera Bread (3 miles)
    • Coffea Roasterie (3.1 miles)
    • Daily Clean Food and Drink (3.3 miles)
    • All Day Cafe (3.5 miles)

    Restaurants

    • Attic Bar & Grill (1.1 miles)
    • Stubbies Bar & Grill (1.1 miles)
    • Burger King (1.2 miles)
    • McDonald's (1.7 miles)
    • Tinner's Bar & Grill (2.4 miles)
    • Hibachi Grill & Supreme Buffet (2.8 miles)
    • Burger King (2.9 miles)

    Pharmacies

    • Walgreens (1.1 miles)
    • Lewis Drugs Southeast (1.9 miles)
    • Walgreens (1.9 miles)
    • Avera McKennan Campus Pharmacy (2.5 miles)
    • Avera Pharmacy - Sioux Falls - Cliff Avenue (2.6 miles)
    • Caretrends Pharmacy (2.6 miles)
    • Lewis Drug Stores (2.6 miles)

    Physicians

    • Boote, Rochelle, Joy, MD (1.6 miles)
    • CORE Orthopedics & Sports Medicine of South Dakota (1.8 miles)
    • Avera Medical Group Mcgreevy (2.2 miles)
    • Dakota Dermatology (2.2 miles)
    • Sanford Clinic Family Medicine (2.3 miles)
    • Plastic Surgery Associates Of South Dakota (2.4 miles)
    • Avera Hematology & Transplant (2.4 miles)

    Hospitals

    • Prairie States Surgical Center (1.8 miles)
    • Boehm Shereck, Lori (2.9 miles)
    • The Body Mind Bridge (3.6 miles)

    Theaters

    • Century East at Dawley Farm (2.8 miles)

    Frequently Asked Questions

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