Regional Health Care Center - Custer is a nursing home community in Custer, SD.
Information last verified:
1065 Montgomery Street, Custer, SD 57730
For more information about senior living options: (866) 208-4318
Residents describe staff who are consistently caring, friendly, and respectful.
Across the reviews, people repeatedly say the staff treated them with respect and kindness, and that caregivers took time to explain what was happening. Many mention nurses and doctors being attentive and supportive during stressful situations. Several reviews also highlight that staff were professional while still feeling personable.
Many reviews emphasize prompt response times and efficient care.
A recurring theme is that people were seen quickly and that the visit moved efficiently, including getting rooms, tests, and discharge plans in a timely way. Several reviewers describe getting stabilized right away, with clear next steps afterward. A small number of comments mention delays, but the overall pattern is speed and workflow efficiency.
Reviews frequently mention careful evaluation with multiple tests and clear next steps.
Many reviewers describe thorough checkups that included running tests and using imaging to reach diagnoses. People also mention that prescriptions were reviewed and that they received instructions about what to do after the visit. A number of comments connect the thoroughness to feeling confident in the care they received.
Multiple reviews highlight a clean, professional facility.
Several reviews specifically call out cleanliness and professionalism, describing the environment as well-maintained and the overall experience as organized. A few people also mention their comfort with the facility while being treated. Taken together, the reviews suggest the physical setting and front-line organization support the medical care.
The community is close to urgent-care and nearby places commonly used during medical trips.
Reviewers reference using care in the Custer area for urgent situations, and the nearby listing includes an urgent-care option within about a tenth of a mile. That proximity can make it easier to find prompt services when someone needs immediate attention. The area also includes multiple worship and dining options nearby, which may be useful for visitors during longer stays.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
76 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesRegional Health Care Center - Custer is located at 1065 Montgomery Street, Custer, SD 57730 in Pennington County, South Dakota
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