1065 Montgomery St, Custer, SD 57730
To contact a resident: (605) 673-2237
For more information about senior living options: (866) 208-4318
Colonial Manors of Custer Costs & Pricing
Colonial Manors of Custer offers a competitive monthly rate for private rooms at $2,196, significantly lower than the averages observed in both Pennington County and the broader South Dakota region. In Pennington County, the average cost for similar accommodations stands at $3,917, while statewide figures reach even higher at approximately $4,193. This pricing positioning not only makes Colonial Manors an attractive option for families seeking affordable senior living solutions but also reflects the facility's commitment to providing quality care while maintaining affordability in comparison to local and state counterparts.
| Floor plans | Colonial Manors of Custer | Pennington County | South Dakota |
|---|---|---|---|
| Private | $2,196 | $3,917 | $4,193 |
Assisted Living communities with a similar price nearby
-
from -$206 / mo
Pine Hills Retirement Community
$1,990 to $5,500 / month24.4 miles away
Overall Review of Colonial Manors of Custer
Pros
The assisted living side seems more reasonable and welcoming than the nursing home.- The assisted living side is described as welcoming and reasonable.
- The referral from the assisted living side suggests coordinated support within the company.
Cons
The reviewer felt the facility didn’t want to admit their mom because of her memory care needs.- The intake nurse was very curt with the reviewer every time they spoke.
- The nursing home was described as less welcoming than the assisted living side.
Review
Colonial Manors of Custer is best suited for seniors who do not immediately require memory-care services and for families that value an assisted-living path with a demeanor that feels more welcoming than the nursing-home side of the same company. In Custer, SD, this community can work for those who want to keep the door open to assisted living without confronting a rigid admissions tone, and for families who prioritizes a smoother initial interaction over elaborate marketing claims.
Those with memory-care needs or those who insist on a uniformly encouraging admissions experience across all units should seriously consider alternatives. The impression left by the intake process matters, and the reviews suggest memory impairment can become a gatekeeping issue rather than a straightforward admission decision. If the resident’s needs are predominantly memory-related, or if a warm, consistent onboarding is non-negotiable, other communities with explicit memory-care admissions criteria and consistently friendly intake may be a safer first choice.
The strongest practical note from the limited feedback is that the assisted-living side of Colonial Manors appears more reasonable and welcoming than the nursing-home side. That difference matters because admissions decisions, timing, and first impressions can shape a family’s confidence in a facility long before care needs are fully assessed. When the focus is on assisted living rather than a memory-care-intensive setting, this relative warmth can help families feel respected and heard during what is often a stressful process. Still, this potential upside only matters if memory-care needs are not the immediate barrier.
The main con centers on the intake nurse, described as curt and sometimes at odds with the family’s expectations. The messages imply a reluctance to admit a resident with memory-care needs, even when the assisted-living side of the same company might have referred the family. This creates a troubling mismatch between what families hear on the phone or in person and what the facility may be willing to support. The risk is not just a cold greeting; it is a perception of gatekeeping that can delay care, spike anxiety, and undermine trust before any actual care plan is formed. The split between nursing-home and assisted-living units in the same company adds another layer of uncertainty about consistency in admissions and policy.
To navigate this decision with clarity, approach the admission process with a concrete plan. First, verify explicitly how memory-care eligibility is determined and whether there is a separate memory-care unit or a firm practice of directing memory-impaired applicants elsewhere. Second, request meetings with representatives from both sides, the nursing-home-adjacent team and the assisted-living team, to compare processes side by side. Third, insist on a tour that includes actual residents (if possible) and candid conversations with front-line staff about daily routines, staffing levels, and how memory-care needs would be managed. Finally, gather references from other families who have navigated admissions, and consider talking to other Custer-area facilities that provide clear memory-care pathways and consistently courteous admissions experiences.
The bottom line is cautious but clear: Colonial Manors of Custer carries a notable admission risk rooted in the intake experience and the apparent gatekeeping around memory care. With a 2-star rating from two reviews, families should approach this community with careful due diligence and realistic expectations. If memory-care needs are part of the plan, or if the admission tone during initial contact is a non-starter, alternatives are prudent. For families where memory care is not required at intake and where the assisted-living pathway aligns with care goals, the facility’s better-received side may offer a workable option, provided that the admissions process is navigated strategically and the resident’s needs can be met within the assisted-living framework. In all cases, thorough on-site assessment, clear admission criteria, and a direct read on staff responsiveness will determine whether Colonial Manors of Custer is the right fit or a step toward other, more consistently welcoming options.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Ambulatory care
Diabetic care
Meals provided
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