Pruitthealth - Walterboro

401 Witsell Street, Walterboro, SC 29488

For more information about senior living options: (844) 490-3973

3.7 from 74 reviews
5 stars
42
4 stars
8
3 stars
2
2 stars
6
1 stars
16

Skilled Nursing Facility

Overall Review of Pruitthealth - Walterboro

Pros

  • pro Committed to caring is their motto, and it shows in how they treat all their residents.
  • pro Great facility!
  • pro Nice clean facility.
  • pro Staff really cares about their patients!
  • pro Great continuum of care!
  • pro Wonderful facility!
  • pro PruittHealth-Walterboro provides excellent, patient-centered nursing and rehabilitative care to its residents.
  • pro All the staff were wonderful and caring.

Cons

  • pro Night-shift nurses were described as incompetent and unresponsive to nurse calls, leaving a resident in a soiled diaper and risking infection.
  • pro The nursing staff were accused of neglect and indifference toward patients' well-being.
  • pro Call buttons were reportedly not answered, jeopardizing resident safety.
  • pro Front-desk staff were described as rude and unprofessional when handling pricing inquiries.
  • pro Residents were reportedly not assisted with feeding, sometimes found sleeping with trays in front of them.
  • pro Clothing and personal items were missing or swapped, with laundering causing mix-ups.
  • pro The dental service was described as overpriced and recommended to be avoided.
  • pro Some reviewers stated that several nurses should be fired and the facility shut down due to mistreatment of loved ones.
  • pro Discharge paperwork was claimed to be mishandled, leading to errors in release.

Review

The reviews for PruittHealth in Walterboro paint a picture of a facility that many families find to be warm, clean, and genuinely focused on caring for their loved ones. Across a wide range of comments, there is a recurring sense that the staff, in many cases, treats residents like family. The facility is repeatedly described as clean and well-maintained, with people noting that the environment supports a positive experience for those receiving care. The motto "Committed to caring" is echoed in statements about how staff members go above and beyond to show kindness and consideration, and several reviewers emphasize that the care feels personal rather than impersonal. This overarching tone of trust and appreciation is anchored by stories from families who see their relatives improving or thriving under careful attention, even when the situation is challenging.

A prominent thread in the feedback centers on the rehabilitation and therapy teams. Several families credit the physical and occupational therapy programs with real, tangible benefits, often mentioning specific staff members who have helped their loved ones regain strength and independence. One family, whose dad has been at the facility since July 19, 2025, highlights the dedicated work of the therapy teams and specifically calls out individuals like Blake, Serita, and Kyle for being available to answer questions and to coordinate a process that felt manageable from afar - since the family is nine hours away. The appreciation here is not just for clinical skill, but for the way these professionals communicate and organize care in a way that reduces stress for families coping with distance and uncertainty.

There are also many positive, firsthand endorsements of particular staff members who are described as compassionate, patient, and attentive to both residents and their families. Glenda is singled out for her warmth and consideration, and the wound nurse is praised as "amazing." The sentiment goes beyond generic praise for the facility; it's about specific people who made a difference in a time when care mattered most. The feedback also notes that the overall environment - cleanliness, courtesy, and professional demeanor - contributes to a sense that residents are treated with humanity and respect. In several accounts, staff are described as going the extra mile to understand problems and to advocate for the resident's needs, underscoring the facility's ability to foster a supportive, patient-centered culture.

Families also speak to the emotional reassurance that comes from attentive staff and open lines of communication. In one account, the narrator describes how the team's responsiveness has made the transition easier for relatives who live far away, with staff members willing to field questions and coordinate therapy and care. Additional praise centers on the perception that the people working at the Walterboro facility strive to treat residents as part of a larger family, not just as patients. Instances of gratitude are directed toward the broader care team and the administrative framework that recognizes the humanity of each resident, as well as the importance of family involvement in the healing process.

Yet the reviews also present a more troubling, cautionary counterpoint that cannot be ignored. A particularly strong critique centers on safety and neglect, with one reviewer describing PruittHealth as a "Dangerous Place for Your Loved Ones." This account asserts that neglect and incompetence among nursing staff led to severe dehydration, pneumonia, and an eventual hospital transfer for a family member in critical condition. The writer characterizes the nursing staff as not monitoring patients adequately, ignoring distress signals, and failing to respond to calls for help. The tone is urgent and accusatory, urging others to consider safety concerns carefully and urging investigators or accountability. This stark contrast within the same set of reviews highlights the variability in patient experiences and the potential consequences of staffing and supervision gaps.

Another recurring problem area concerns night-shift coverage and responsiveness. A separate review specifically calls out incompetence during the hours of 11:00 p.m. to 7:00 a.m., describing nurses who did not respond to the nurse call button and leaving a bedridden patient in soiled conditions for extended periods. The reviewer warns of bedsores and the risk of infection, painting a picture of a critical failure in basic safety protocols. These accounts emphasize that even when daytime care feels attentive and compassionate, gaps during the night can create dangerous and distressing situations for residents and their families.

There are other nuanced critiques that thread through multiple comments. Some reviewers describe experiences as not meeting expectations, with phrases like "not what I expected" or "short-handed," suggesting inconsistent staffing levels or workflow. A portion of the feedback also touches on specific operational frustrations, such as a consumer complaint about a dental service that is overpriced, or reports of lost or mislaid clothing and prosthetics, which add to the sense of disorganization or lack of accountability in everyday routines. In some cases, families report that they had to intervene directly, even to help with basic tasks like laundry, which underscores concerns about the consistency of daily maintenance and personal care.

Management and communication appear as a charged topic in several reviews. Some people express a desire to connect with ownership or the facility's director to express gratitude for exemplary staff, implying that strong leadership and recognition can reinforce a positive culture. Conversely, other comments fault the administration for perceived negligence or indifference, with particular emphasis on the administrator named Nathan, who some reviewers describe as disconnected from the realities of staff behavior and patient care. One reviewer even notes that a back-up social worker seemed "comfortable with the slack behavior," raising questions about how organizational culture and supervisory practices influence the quality of care day to day. This split in opinion about management further mirrors the larger pattern of excellent care intertwined with serious safety and accountability concerns.

Taken together, the collection of reviews paints a complex portrait. On one hand, PruittHealth in Walterboro is repeatedly praised for its cleanliness, its warm, family-like atmosphere, and the dedication of many nurses, therapists, and support staff. Families describe real improvements in mobility and independence thanks to focused rehabilitation efforts, and they frequently acknowledge specific staff members who contributed to those gains. On the other hand, there are clear, alarming warnings about safety lapses, especially during night hours, and about inconsistent experiences that can depend on which staff members are on duty. Questions about accountability, the handling of personal belongings, the adequacy of staffing, and the responsiveness of care teams to critical needs add layers of caution for anyone considering this facility.

For prospective families weighing this facility, the pattern suggests a need for careful, hands-on due diligence. Visitors may want to observe how night shifts are staffed, inquire about nurse call response times, discuss care plans for anticipated needs, and assess how the facility handles lost belongings and prosthetics. It could also be valuable to meet with the therapy team to understand the rehabilitation programs and to hear from multiple staff members about their approaches to resident care. The takeaway is not simply a verdict on the facility as a whole, but a reminder that experiences can vary widely within the same building. The most constructive path appears to be a balanced assessment that weighs the strong, compassionate care and positive outcomes against the serious concerns raised by others, and to seek assurances around safety, staffing, and problem resolution before making a decision.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pruitthealth - Walterboro in Walterboro, SC is a vibrant and welcoming assisted living community that offers a wide range of amenities to enhance the quality of life for its residents. Our community features a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, and a fully furnished environment for comfort. Additionally, we provide various recreational options such as a gaming room, fitness room, small library, and outdoor space.

Our dedicated staff is committed to providing exceptional care and assistance to residents. With our 24-hour call system and supervision, residents can feel safe and secure knowing help is always available. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management and can provide specialized meal preparation and service according to dietary restrictions including diabetes diets.

At Pruitthealth - Walterboro, we understand the importance of maintaining an active and engaged lifestyle. That's why we offer a variety of activities for our residents to enjoy. From concierge services to planned day trips, resident-run activities to scheduled daily activities, there is always something happening within our community.

Our convenient location provides easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options. Whether residents need transportation for non-medical purposes or to doctors' appointments, we can arrange it for them.

With our focus on wellness and connectivity, Pruitthealth - Walterboro offers a computer center with Wi-Fi/high-speed internet access as well as a wellness center where residents can take part in fitness programs and maintain their mental well-being.

Overall, Pruitthealth - Walterboro provides an inviting living environment with comprehensive care services and an abundance of amenities designed to enhance the well-being of our residents.

Nearby Places of Interest

Places of Worship

  • Bethel Presbyterian Church (0.2 miles)
  • Hopewell Presbyterian Church (0.5 miles)
  • Bethel United Methodist Church (0.5 miles)
  • Light Of The World International Ministries (0.6 miles)
  • Jesus Changes People Ministry (0.8 miles)
  • Pentecostals of Walterboro (0.8 miles)
  • Good Shepherd Lutheran Church (1.1 miles)

Physicians

  • Walterboro Family Practice (0.3 miles)
  • Internal Medicine of Walterboro (0.9 miles)
  • Walterboro Adult & Pediatric (1 miles)
  • Palmetto Primary Care Physicians (1.1 miles)
  • Edisto Orthopedics and Sports Medicine (1.1 miles)
  • Thomas J Newland (1.1 miles)
  • Carolina Eyecare Physicians (1.1 miles)

Pharmacies

  • American Drug Testing (0.3 miles)
  • Hiotts Pharmacy (0.5 miles)
  • Medicine Shoppe (0.9 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)

Restaurants

  • Wendy's (0.5 miles)
  • Hardee's (0.5 miles)
  • El Pueblo (0.6 miles)
  • Flatz On Main (0.6 miles)
  • McDonald's (0.6 miles)
  • Juan Y Los Tres Garcias (0.7 miles)
  • Krispy Krunchy Chicken (0.8 miles)

Parks

  • Walterboro Historic District (0.6 miles)
  • Mayfield Park Walterboro (1.5 miles)

Transportation

  • Enterprise Rent-A-Car (0.6 miles)
  • U-Haul Neighborhood Dealer (1.1 miles)
  • Alamo (1.2 miles)
  • Enterprise Rent-A-Car (1.2 miles)

Hospitals

  • Colleton Ambulatory Su (1.3 miles)

Cafes

  • Starbucks (2.2 miles)

Frequently Asked Questions

Where is Pruitthealth - Walterboro?

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