Veterans Victory House

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Veterans Victory House

2461 Sidney Road, Walterboro, SC 29488

For more information about senior living options: (844) 490-3973

3.5 from 15 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Victory House is noted for their caring and friendly demeanor, creating a pleasant atmosphere for residents.
  • pro Families appreciate the informative quarterly care team meetings that support their loved ones' well-being.
  • pro Many residents, like the father mentioned, have adjusted well to life at Victory House and enjoy participating in activities and engaging with staff.
  • pro The facility is consistently praised for its cleanliness and absence of unpleasant odors commonly found in nursing homes.
  • pro Family members feel welcomed during visits and are kept informed about any concerns regarding their loved ones' health.
  • pro The environment at Veterans' Victory House fosters respect and affection between residents and staff, enhancing the overall experience for everyone involved.

Cons

  • pro The father was brought to the facility in good condition, but within a week, he ended up in ICU on a ventilator.
  • pro Nurse Keri was extremely rude and neglected to provide necessary medical care despite repeated requests for a doctor.
  • pro The nursing staff failed to recognize signs of sepsis, leading to delayed hospitalization and ultimately the father's death.
  • pro Family members felt ignored and dismissed when they raised concerns about the father's health.
  • pro Missing belongings, including checkbooks and a brand new watch, were not properly handled or returned by the facility, causing further distress for the family.
  • pro The administrator refused to return calls regarding the missing items, indicating poor communication from management.
  • pro There were multiple incidents of falls and bed sores reported during the husband's stay in the facility, raising concerns about inadequate care.
  • pro The emotional toll of separating from a spouse after many years of marriage created significant distress for residents and their families.

Review

The experiences shared by families of residents at Veterans Victory House paint a complex portrait of care and comfort contrasted with significant concerns. For some, the facility has been a welcoming and compassionate environment that provided a safe haven for their loved ones. One family expressed satisfaction with their father's adjustment to life at the Victory House since June 2019. They highlighted the caring and friendly staff, the pleasant atmosphere, and the spotless condition of the facility. The family was thankful for regular communication regarding any changes in care or medication, and they noted that their father seemed happy and well-adjusted.

Another family echoed these sentiments from a different perspective after having their father-in-law stay at Victory House for three years. They praised the staff's compassion, attention to participation in activities, and efforts to keep families informed about any emerging issues. The cleanliness of the facility was also appreciated, as it differed markedly from common perceptions associated with nursing homes. However, they did voice a poignant sense of loss over their loved one being separated from his wife after 65 years of marriage—a reminder that even in caring environments, emotional challenges can arise.

In stark contrast to these positive remarks are harrowing accounts of neglect that leave families devastated. One reviewer recounted their experience with profound grief after losing their father while under care at Victory House. Initially presented as healthy despite being an amputee, this man's condition deteriorated alarmingly within days of admission. The reviewing family attributed this decline to healthcare negligence when they repeatedly requested medical intervention for what they suspected was spreading sepsis. Despite their insistence on seeking appropriate medical attention from Nurse Keri, they were met with rudeness and dismissal that ultimately led to tragic consequences—death from sepsis shortly after a hospital stay.

This same reviewer lamented lost belongings during this distressing time—items such as checkbooks and personal effects remained unaccounted for weeks posthumously—and faced challenges in getting responses from administrative staff when trying to recover these possessions. Even promises made regarding missing items fell short; they were continually frustrated by lackluster communication practices within the facility that contributed additionally to their heartbreak following an already traumatic experience.

While some families found solace in Veterans Victory House’s community spirit and dedicated services offered by many caregivers, others cautioned potential residents’ families about vigilance concerning care received by elderly relatives living there. Feedback emerged warning about falls sustained while under supervision as well as instances where skin integrity was compromised due to bedsores—issues reflecting gaps in oversight amidst commendable efforts from some care providers.

The nuances captured through these varied perspectives reveal not only how essential it is for facilities like Victory House to maintain high standards across all areas but also serve as critical reminders advocating for more robust health safeguards ensuring that all patients receive attentive monitoring deserving dignity regardless of age or ability level during vulnerable times when transitioning into assisted living or memory support units.

Ultimately, Veterans Victory House stands out against broader stereotypes associated with long-term care facilities due to its clean environment and sometimes tender relationships cultivated between caregivers and residents; however—at its core—the reviews illustrate an urgent need for improved communication protocols among staff members concerning medical concerns along with stricter inventory control over belongings entrusted into resident care so that future families may avoid similar heart-wrenching experiences moving forward.

Features

Housing

  • 220 resident community capacity 220 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Veterans Victory House in Walterboro, SC is a vibrant assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents.

For convenience and relaxation, the community provides a beauty salon, where residents can enjoy pampering treatments, as well as cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around town easily, whether it be for appointments or social outings. A computer center allows residents to stay connected with loved ones and engage in online activities.

Residents can dine in a spacious dining room that offers restaurant-style dining with special dietary restrictions taken into consideration. For those who prefer cooking their own meals, fully furnished apartments come with kitchenettes for added convenience.

Socialization and recreation are encouraged through various amenities such as a fitness room, gaming room, small library, and outdoor spaces like gardens. Daily activities are scheduled to keep residents engaged and entertained while resident-run activities provide opportunities for personal interests and hobbies.

The Veterans Victory House also prioritizes the health and well-being of its residents by providing 24-hour call system, supervision, assistance with daily tasks like bathing and dressing, transfers, medication management, and special diabetic diets. Mental wellness programs are offered to support emotional health.

Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants,and places of worship which offer convenience and potential opportunities for engagement within the community.

At the Veterans Victory House in Walterboro, SC seniors can find a warm and inviting home where their physical needs are met while enjoying an active lifestyle surrounded by a supportive community.

Nearby Places of Interest

Places of Worship

  • Walterboro Church Of God (1.9 miles)
  • Southern Baptist Convention (2 miles)
  • Hopewell Presbyterian Church (3.8 miles)
  • Pentecostals of Walterboro (3.8 miles)
  • Bethel Presbyterian Church (4 miles)
  • Bethel United Methodist Church (4.4 miles)
  • Inner Healing Prayer Ministry (4.4 miles)

Restaurants

  • Birdies (2.4 miles)
  • Bell's Seafood (3.5 miles)
  • Fat Jack's (3.7 miles)
  • Sonic Drive-In (3.8 miles)
  • Williams Seafood (4.1 miles)
  • McDonald's (4.2 miles)
  • Time Out Sports Bar (4.2 miles)

Physicians

  • Internal Medicine of Walterboro (3.5 miles)
  • Edisto Orthopedics and Sports Medicine (3.7 miles)
  • Franklin C Fetter (3.8 miles)
  • Trident Cardiology Associates, P.A. (3.8 miles)
  • Carolina Ears Nose & Throat (3.8 miles)
  • Palmetto Adult & Children's Urology (3.8 miles)
  • Walterboro Obstetrics and Gynecology (3.8 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.6 miles)
  • Alamo (4.2 miles)
  • Enterprise Rent-A-Car (4.2 miles)
  • Enterprise Rent-A-Car (4.5 miles)

Pharmacies

  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.6 miles)
  • Medicine Shoppe (3.7 miles)
  • American Drug Testing (4.1 miles)
  • Hiotts Pharmacy (4.3 miles)
  • CVS Pharmacy (16.8 miles)
  • Westbury Pharmacy (16.8 miles)

Hospitals

  • Colleton Ambulatory Su (3.8 miles)

Parks

  • Walterboro Historic District (4.4 miles)
  • Mayfield Park Walterboro (5.3 miles)

Cafes

  • Starbucks (4.5 miles)

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