Oaks at Beaufort

Pros

• The staff at Oaks at Beaufort are friendly, helpful, and treat residents with kindness and respect.
• Families feel included in special occasions and appreciate the community's efforts to engage residents through activities.
• Many visitors have noted that the food is well-presented and enjoyable, with a chef open to resident suggestions.
• The facility is described as welcoming and comfortable for both residents and their families.
• Residents look out for one another, fostering a supportive community environment.
• The management team addresses concerns promptly, showing dedication to resident care.
• Communication between staff and families is generally good, enhancing peace of mind for loved ones.
• Several reviews highlight the attentiveness of caregivers, creating a sense of security for residents with memory care needs.

Cons

• The facility is understaffed and lacks qualified personnel to care for residents, leading to high turnover of leadership and inconsistent care.
• Housekeeping is inadequate, with dirty laundry left unattended and rooms not properly cleaned.
• There are complaints about the food being unappealing, and some residents do not enjoy their meals.
• The management struggles with communication between staff and families, resulting in confusion about care plans and schedules.
• Transportation services for outings have been unavailable for an extended period due to unresolved issues with the bus registration.
• Several reviews indicate dissatisfaction with the facility's handling of resident belongings, including access to potentially harmful items.
• Some family members express concerns about the overall cleanliness and decline in care quality after a change in management.

Review

The Oaks at Beaufort has garnered a variety of reviews from families and visitors, revealing a complex picture of the facility's strengths and challenges. Many reviewers commend the caring staff and the overall positive atmosphere within the community. Families express gratitude for how welcome they felt during visits, particularly noting the inclusion of families in special occasions and parties. A common theme is the friendliness of the staff, who are described as helpful, attentive, and genuinely caring towards residents. Many reviewers appreciate that the staff takes a personal interest in engaging with residents, which can be especially beneficial for individuals experiencing memory-related issues.

The food served at The Oaks is generally viewed positively by most residents; it is often described as good and appealingly presented. However, some residents have mentioned a limited variety in meal options or dissatisfaction with certain dishes. There appears to be an ongoing effort from kitchen staff to accommodate preferences, but some loved ones still feel that improvements could be made here.

Despite these commendations, several criticisms highlight operational shortcomings within the facility. Some families report feeling frustrated by issues related to cleanliness and basic maintenance. Complaints range from unkempt rooms to inadequate housekeeping services, leading some families to feel uneasy about their loved ones' living conditions. Additionally, there are mentions of understaffing that may affect both daily care quality and communication among team members regarding resident care plans.

Staff turnover has been noted as a significant concern; changes in personnel can lead to inconsistent care experiences for residents. Families who had previously established relationships with staff members sometimes found themselves adjusting to new caregivers who might not have the same level of familiarity with their loved ones’ needs or history. This turnover can also impact continuity in care strategies being implemented for those requiring more specialized support.

Another area of concern brought up by families includes activities offered within The Oaks community. While many appreciate that various activities are regularly scheduled—like bingo, exercise classes, arts and crafts—some reviews indicate that more diverse outings would enhance resident engagement further. Notably, one family lamented the discontinuation of bus trips for shopping or recreational outings due to administrative hurdles surrounding vehicle registration.

Financial considerations also present challenges for some families; one reviewer specifically highlighted difficulties finding Medicaid-accepted facilities given their loved one's age and circumstances following a transfer to memory care services where costs increased significantly. Understanding these financial aspects alongside issues such as cleanliness and staffing shortages adds layers of complexity when recommending The Oaks at Beaufort to others navigating similar situations.

In conclusion, while The Oaks at Beaufort demonstrates commendable efforts through its engaged staff and positive resident interactions, there remain critical areas needing attention such as consistency in staffing levels, enhanced maintenance practices, varied meal offerings, expanded activity programming including outings into the community—and crucially—the financial stability necessary to serve all prospective residents adequately without sacrificing quality care standards.

This part of Beaufort, South Carolina, offers a convenient and accessible location with a variety of amenities within close proximity. You will find a range of dining options such as Waffle House, Pizza Hut, and Chick-fil-A, as well as pharmacies like Walgreens and Bi Lo for your medical needs. The area also boasts reliable transportation services from Enterprise Rent-A-Car and A C Limousine & Shuttle Service. In terms of healthcare, there are several physician offices nearby including Beaufort Memorial Hospital and Lowcountry Medical Group. Additionally, there are cafes like Starbucks and Herban Market & Cafe for socializing and enjoying a cup of coffee. Places of worship like Central Baptist Church and The Parish Church Of St Helena provide spiritual support within the community. Lastly, parks such as Henry C. Chambers Waterfront Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded and convenient living environment for seniors seeking an active and connected lifestyle in Beaufort.

Restaurants

• Waffle House (0.2 miles)
• Pizza Hut (0.2 miles)
• Chick-Fil-A (0.3 miles)
• McDonald's (0.3 miles)
• Gilliagans (0.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.7 miles)
• Red Rooster Cafe (0.8 miles)

Pharmacies

• Walgreens (0.3 miles)
• Bi Lo, Pharmacy (0.6 miles)
• Kristin Sheehan, PharmD (2.1 miles)
• CVS Pharmacy (3.2 miles)

Transportation

• Enterprise Rent-A-Car (0.7 miles)
• A C Limousine & Shuttle Service (1.1 miles)

Physicians

• Mary St.John (0.8 miles)
• All Children's Pediatrics (1.6 miles)
• Beaufort Pediatrics PA (1.6 miles)
• Beaufort Memorial Hospital (1.7 miles)
• Lowcountry Medical Group (1.7 miles)
• Moore Surgical & Women's Healthcare Associates PA (1.7 miles)
• Sea Island Pediatrics (1.7 miles)

Cafes

• Starbucks (0.9 miles)
• Herban Market & Cafe (1.3 miles)
• Magnolia Bakery Cafe (1.8 miles)
• Blackstone's Cafe (1.9 miles)
• Corner Perk Port Royal (3.9 miles)

Places of Worship

• Refuge Fellowship Ministries (1.1 miles)
• Central Baptist Church (1.6 miles)
• The Parish Church Of St Helena (1.7 miles)
• Baptist Church Of Beaufort (1.7 miles)
• Music of Forever (1.7 miles)
• Beaufort Bible Chapel (1.8 miles)
• God's Deliverance Temple (2.7 miles)

Hospitals

• Beaufort Emergency Medicine (1.7 miles)
• Cochrane Heart Center (1.7 miles)
• Surgery Center Of Beaufort (1.9 miles)
• Fresenius Kidney Care (3.1 miles)
• Beaufort Memorial Hospital (3.3 miles)
• Naval Hospital Beaufort (3.5 miles)
• Keyserling Cancer Center (3.7 miles)

Parks

• Henry C. Chambers Waterfront Park (1.8 miles)
• Pigeon Point Park (1.8 miles)